Chargeflow Prevent Chargebacks
Automate Chargebacks, Fraud Prevention & Reduce Dispute Rate
Rating
4.7
feedback
361
chart
#77
All reviews
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Aug. 11, 2025
Provided and supported me with all the information and updates I needed. Great customer service!
July 30, 2025
Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!
July 28, 2025
this app is a scam, they charge you 25% off the win and $15 on top of that even if you don't win the case, which will also ruin your credit. there are many better apps that only charge 15% and no upfront fee.
July 11, 2025
had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!
Jan. 29, 2026
Great software, we use it for multiple brands. Easy to use, friendly onboarding team, great support, lowers risk to your business.
July 6, 2025
Absolutely terrible experience. I installed Chargeflow hoping for help with chargebacks, but quickly realized they add no evidence to disputes. I submitted my own info, and their app left cases completely blank, yet they still claimed they were “handling” the disputes. When I tried to uninstall and cancel, I followed their instructions exactly. Despite this, they charged my credit card $17.03 AFTER I requested termination, claiming an 8% fee for a dispute that was still “under review”—which they did zero work on. On top of that, no refund was issued for the $100 I paid when I first joined for alerts option. I was penalized for wanting to leave the service after only a short time of use, and they never disclosed these hidden fees upfront. Their email responses were dismissive, and even after I made it clear I didn’t need their help and would handle my own disputes, they charged me anyway. If you’re a Shopify store owner. It’s a scammy billing model designed to trap you and charge you even after cancellation. I’ve reported them to Shopify and will be disputing the charges with my bank. I unistalled the app after a few minutes and they still charge me.
July 1, 2025
June 30, 2025
Joan was amazing! Super helpful, friendly, and made everything quick and easy. Great customer service!
June 21, 2025
Maria was so kind, professional, detail oriented, understanding and on the ball with getting my matter sorted out asap! Quick and to the point. I so appreciate her assistance in the matter. More reps are needed like her. Reps like her hold up the integrity of an app like this. Thanks again!
June 20, 2025
Life savers, highly recommend. Support is responsive within a couple of minutes for me every time. Don't let the frauds take your hard-earned money and products for free. Chargeflow is GREAT
June 18, 2025
July 10, 2025
Great customer service. I like the dashboard feature and seeing everything all at once.
June 17, 2025
Extremely Professional and very informative .I can say clearly that Maria is my favourite POC . Thanks for the great work 5 stars
Jan. 1, 2026
We were very satisfied with Chargeflow during the first year of using their service. Unfortunately, in recent months the quality of service has declined significantly. We had a negotiated price of $29 for alerts, yet we were charged $39 and the request for a refund was refused. Additionally, the Alerts feature does not perform as advertised. Instead of the claimed 90% effectiveness, our actual results were closer to 50%. Regarding chargeback management, the 25% fee they take on recovered chargebacks is among the highest in the market. Several competitors now offer comparable or better results at a much lower cost. Based on our recent experience, we cannot recommend the app in its current state.
June 12, 2025
Lost a fairly straightforward chargeback with this company - a chargeback that should have easily been won! It was an order not received with all proof of receipt attached to the order. Certainly not worth money. I uninstalled and canceled the app as soon as I found out the news that the chargeback was lost.