Chargeflow Dispute Chargebacks
Chargeflow Chargeback Recovery App for Shopify
Rating
4.8
feedback
210
chart
#287
All reviews
Rating Breakdown
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Dec. 12, 2022
I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.
Thanks so much for your kind and honest feedback! We know that our clients seek for an immediate and helpful human service to come along with our fine technology, especially when it comes to frustrating chargebacks they get hit by.
Dec. 9, 2022
The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.
Great feedback, thanks a lot! Merchants are really amazed with how much free-time they have once they don't need to deal with their chargebacks.
Nov. 30, 2022
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Thank you so much, I appreciate your kind words:) The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!
Nov. 29, 2022
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
Thank you so much for your great review! Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.
Nov. 23, 2022
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
Thanks so much for your feedback! Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.
Nov. 23, 2022
I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback
Thank you for your kind words! We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.
Nov. 22, 2022
Good service!! There went above a beyond with helping me they made me feel like i mattered great service.
Hey there! Thank you so much for your great review! We wish you the best of luck with your new business! - Boaz
Nov. 2, 2022
There app looks really great ! I don't have a lot of chargeback for now, but I think they will certainly help me a lot ! Plus the support team is extraordinary ! You install the app (that is free) and the next day you already have an onboarding call with the person that will help you if you have any issues :)
We appreciate your awesome review - thank you! Chargebacks are an issue you want to have after you assure it's fully covered, so it's great you've installed our app in advance. Always pleased to help on the spot, as we understand that behind every successful business there's an owner who needs to now he has full and quick support.
Nov. 1, 2022
love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job
Thank you for this great review Rebecca! Any assistance you need - technical or support - we immediately face and do our best to help out.
Oct. 27, 2022
I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
It's great serving grateful clients like you:) We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business. Thank you so much for your kind words!
Oct. 26, 2022
So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.
Thanks for your great review Mike! We do our best to integrate our superb technology with human relationship, to promise the satisfying service we provide.
Oct. 6, 2022
We've been using Chargeflow for about a month now and they have saved us A TON of time and effort getting our CBs submitted. Plus, they do WAY better than we were with the amount of info their system is able to pull in. Boaz and his team have been great to work with and I highly recommend you check them out to streamline your CB processing.
We appreciate your great feedback! Your business interests are 100% ours, which reflects in our efforts to handle your chargebacks in the most advanced and professional way, as well as saving you the time and money it takes to deal with this chore.
Sept. 29, 2022
Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!
Thank you very much! We prioritize the relationship with our clients, at any time, along with doing what we're best in - handling chargebacks at a top-level way.
Sept. 21, 2022
I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.
Thanks for your kind feedback! We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.
Sept. 12, 2022
Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!
Thanks, we appreciate your great review! Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.
Sept. 11, 2022
The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.
Thanks for your kind words! Our AI app and analysts are working 24/7 in order to detect all chargebacks on the spot and to handle them in the most professional way.
Sept. 8, 2022
This is one very professional company. I still don't have any issue resolved from their side because I decided to install it after one huge chargeback but even after the initial meeting I am pretty sure they are the ones who will help me in the future. Looking forward to it. (Not really, who likes chargebacks :)
We much appreciate your great review! Nobody like chargebacks, but experience shows that when you let go of the chargebacks chore - you will have more time and resources to grow your business, allowing us to fully-handle all chargebacks.
Aug. 15, 2024
Thank you, Boaz, for your help and support! Great people and service, Great app they won plenty chargeback for us.
Thanks for your warm words! We focus on eliminating the big issue called "chargebacks" from your to-do list. Always here to help.
Sept. 8, 2022
Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!
We appreciate you warm words! Handling chargebacks on your own, along with the rest of your business chores, can be very complexed and messy. We are here to prevent the frustration that might arise with doing so, and to save you a lot of time and money.
Sept. 7, 2022
Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.
Thanks for you kind words! We do our best to leverage our expertise and experience for saving you precious time and money.