All reviews

Rating Breakdown

  • 5
    93% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 90% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

Chargeflow has an outstanding customer support team! They’re super responsive, professional, and always quick to find effective solutions. Truly a reliable and smooth experience.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Great support to an already competent customer service set up —very efficient and helpful. Assisted me quickly and saved me a lot of time.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

BEST CUSTOMER SERVICE EVER THEY REPLY SO QUICKLY AND DO CALLS WITH YOU, they have helped me so much. Juda has helped Alot.

Store

Defined

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Cassie was great and answered all my hard questions :D thank you!

Store

Mintles

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Provided and supported me with all the information and updates I needed. Great customer service!

Store

INSERIF

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 23, 2025

Amazing customer service. Very patience and helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

support was quick to ansser

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

this app is a scam, they charge you 25% off the win and $15 on top of that even if you don't win the case, which will also ruin your credit. there are many better apps that only charge 15% and no upfront fee.

Using app

18 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

July 11, 2025

had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Great software, we use it for multiple brands. Easy to use, friendly onboarding team, great support, lowers risk to your business.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 6, 2025

Absolutely terrible experience. I installed Chargeflow hoping for help with chargebacks, but quickly realized they add no evidence to disputes. I submitted my own info, and their app left cases completely blank, yet they still claimed they were “handling” the disputes. When I tried to uninstall and cancel, I followed their instructions exactly. Despite this, they charged my credit card $17.03 AFTER I requested termination, claiming an 8% fee for a dispute that was still “under review”—which they did zero work on. On top of that, no refund was issued for the $100 I paid when I first joined for alerts option. I was penalized for wanting to leave the service after only a short time of use, and they never disclosed these hidden fees upfront. Their email responses were dismissive, and even after I made it clear I didn’t need their help and would handle my own disputes, they charged me anyway. If you’re a Shopify store owner. It’s a scammy billing model designed to trap you and charge you even after cancellation. I’ve reported them to Shopify and will be disputing the charges with my bank. I unistalled the app after a few minutes and they still charge me.

Using app

About 16 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

July 1, 2025

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Joan was amazing! Super helpful, friendly, and made everything quick and easy. Great customer service!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Jason was very helpful with assisting me, thank you!

Store

Glamara

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Maria was so kind, professional, detail oriented, understanding and on the ball with getting my matter sorted out asap! Quick and to the point. I so appreciate her assistance in the matter. More reps are needed like her. Reps like her hold up the integrity of an app like this. Thanks again!

Store

TCOYDS

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Life savers, highly recommend. Support is responsive within a couple of minutes for me every time. Don't let the frauds take your hard-earned money and products for free. Chargeflow is GREAT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

Great customer service. I like the dashboard feature and seeing everything all at once.

Using app

About 2 months

Total reviews

1

Average rating

4.0