All reviews

Rating Breakdown

  • 5
    96% (202 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

June 7, 2023

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Using app

19 days

Total reviews

13

Average rating

4.8

Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share

June 4, 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey Brenden, Thanks for your great feedback! Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:) We're available for any need with our 24/7 live support.

5 / 5 Share

May 24, 2023

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Store

Trugala

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, I really appreciate your feedback:) It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology. Thanks again!

5 / 5 Share

May 23, 2023

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

Store

Rejuvia

Using app

20 days

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for your great feedback, much appreciated! Nowadays, success equals time & money indeed, and we focus on saving you more of these.

5 / 5 Share

May 16, 2023

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! Chargeback will always be part of your business, unfortunately. Good thing we have the ultimate automated solution to eliminate this chore off your back and recover your lost money.

5 / 5 Share

May 15, 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review! Your business needs is our mission, we're always here for any need.

5 / 5 Share

May 7, 2023

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks. Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high. In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Your great feedback is much appreciated, thanks so much! In addition to protecting your profit by recovering your lost money from chargebacks, we can now help any business to prevent chargebacks from happening in the first place as well. Thanks again!

5 / 5 Share

May 1, 2023

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your feedback, thanks! We can fully cover and connect to almost any platform or payment provider out there, in order to handle your disputes seamlessly. Boaz.

5 / 5 Share

April 25, 2023

This is a great app. I was impressed before I even downloaded in the Shopify store because of the initial chat with questions and answers. I also felt good about the live chat To sum it up TOP OF THE LINE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great feedback! We will always support merchants who suffer from chargebacks - this is are mission:)

5 / 5 Share

April 17, 2023

Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! Indeed, in our online world we live in, we tend to forget we need the human communication & support. We do our best to provide both the finest technology and and the best live-support to our clients:)

5 / 5 Share

April 17, 2023

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

Using app

25 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your warm words! You will always find or live support to assist you with any need or query. Our automated solution will continue to work incessantly, allowing you to grow your business without worrying about chargebacks any more!

5 / 5 Share

April 12, 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Using app

9 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your great feedback! Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)

5 / 5 Share

April 5, 2023

Fantastic app for to manage customer disputes. very responsive and professional thank you I recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Along with our superb technology, we are dedicated to provide the best customer service to you, as our client.

5 / 5 Share

April 5, 2023

Very helpful, I had a conversation with Mariane and to be honest she was very kind and professional in her replies, if you have chargbacks or hight risk orders and you need a professional team to look after your orders to make sure it's safe then you should definitely give them a try!!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind words! Fraud transactions are definitely frustrating. We help you avoid them, as well as fight those which will become chargebacks on your behalf with our hands-off tech-solution.

5 / 5 Share

March 31, 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your great review, thanks! Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

5 / 5 Share

March 13, 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for you worm words! Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur. We're always here with our human live service, anytime:)

5 / 5 Share

March 13, 2023

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business. Highly recommend installing this app.

Store

FiraLos

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your great feedback! Thanks for trusting us with handling multiple stores of yours:) We will keep on doing our best to achieve high win-rate and make sure no money is left on the table.

5 / 5 Share

March 12, 2023

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great feedback! Any type of chargebacks can be automatically handled with the best professional tools exist, in order for you, as a retailer, to spend your time & money on growing your business instead of fighting disputes.

5 / 5 Share

March 10, 2023

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result. It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH Hope Chargeflow will work!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey, thanks for your great feedback:) Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately. The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.