Chatra — Live Chat & Chatbot
Chatra — Live chat and chatbot for your website
Rating
4.8
feedback
653
chart
#2,423
All reviews
Rating Breakdown
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May 6, 2017
Incredible way to connect with customers and create reliable customer service. Love the software and platform. Customer service is incredible as well.
April 25, 2017
Pretty simple and easy to use, it's pretty practical piece of software that I'd recommend for anyone looking to increase customer support quality!
April 25, 2017
I used this App for two days and I saw timely update once the customer is vising website or any page. But personally I see people do not want to chat online. This is for US customer, it may not be for other countries.
April 20, 2017
Excellent app. Replaced facebook chat with Chatra for easier customer experience and it's working out great
May 20, 2021
Honestly, we have tried a lot of chat programs and we can say that Chatra has given us the most success. Customer service is also very quick!
March 28, 2017
Great features, I have used several chats in the past and Chatra groups some of the most important and necessary features required to close the sale, for example the triggered messages, the capability of seeing before the customer sends the message and the possibility of seeing the pages and whether or not has an item on the cart. Thanks for letting us try for 15 days, we took the one year discount.
March 27, 2017
Love this app! Easy to use, really useful and gets potential customers over board.
March 25, 2017
What a fantastic app. I've already engaged with potential customers. Very impressed!
March 23, 2017
Great app, very easy to use after trying others that were too complicated. Nice styling with modern icon.
March 20, 2017
Fantastic app, it has so many cool features and it's so easy to use, it's unbelievable, really! The design of the app is another positive point, very clean and modern. Thank you for creating such amazing application!
March 10, 2017
I love Chatra. It is easy to use and have a mobile option! It is free with one operator and with full features excluding few things. You can login on destop or in a download app. Chatra is great!
March 2, 2017
its good just cant see the history from the past week like how many customers each day.
March 1, 2017
A customer yesterday did not know how to add more than one item to cart. As they were able to speak to me directly and instantly, I was able to talk them through it, securing me, not only a multiple sale, but it turns out a customer that collects the niche items I'm selling. This deserves 6/5 stars.
Feb. 28, 2017
Extremely simple and fast installation. Also very easy to customise the chat image, icon, colours, etc. Haven't had any chat requests on it yet but so far so good!
Feb. 22, 2017
Hands down the best chat app we've tried so far! Seriously....well done guys! Easy to navigate, integrate and fun too. Keep up the great work.
Feb. 21, 2017
Chatra really works well in terms of its overall functionality and its ease of use, integration, and feature set, it's a fantastic overall app. What I would like to see as the app grows is the ability to fine tune and customize a lot more of the app's features (through something like CSS position, color, background, size, etc.). The ability to more specifically (and responsively) adapt the chat button to different areas of the screen and customize for mobile versus desktop (right now it is just on or off), those would be fantastic additions to have. Again though - functionally very robust and powerful, and very easy to integrate, get up and running, and use. Great work!