Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,606
chart
#281
All reviews
Rating Breakdown
Review RSS Feed
Nov. 21, 2024
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Nov. 21, 2024
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Nov. 20, 2024
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette
Nov. 18, 2024
Hi, Thank you for this awesome review! Hope you continue to enjoy using our pickup and delivery app :) Best wishes, Bogi
Nov. 17, 2024
Hi, Really glad to receive a 5 star rating from you for our pickup and delivery app! Look forward to continuing supporting your business needs. Best wishes, Bogi
Nov. 17, 2024
The app is so easy to use. Better yet, I had an issue, and that is mainly because my offerings are unique; I reached out for support, and Leo was phenomenal with his support. He was very thorough, understanding, and patient and could fix all of my issues fairly fast.
Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out your settings, I know it was kind of specific and a bit tricky, but we were able to resolve it!!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
Nov. 17, 2024
Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.
Hi Graeme, Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :) If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week! Have a lovely day, Clemency
Nov. 15, 2024
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated! I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Nov. 15, 2024
I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!
On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us. Best wishes, Bogi
Nov. 15, 2024
They help me to solve my issue very quick and easy. Thanks
Hi there, Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help! Have a wonderful day! :) Anggy
Nov. 14, 2024
Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel! Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving! Happy Holidays, Manuel 🎄
Nov. 14, 2024
We had so much help from Manuel today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Manuel
Hi Dave, Thank you for taking the time to write this review, it helped me a lot that from the beginning you were very clear on what you needed 🙂 I hope you and everyone on Isle of Man have a happy holiday season, Manuel 🎄
Nov. 13, 2024
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica, Thank you so much for this lovely comment ! It was my pleasure Do not hesitate to write us back, if we can help you with anything else. All the best, Sandy
Nov. 11, 2024
Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul
Hi Bettina, Thank you so very much for taking the time to leave such a lovely and kind review. It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Nov. 11, 2024
Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!
Hi Ays, Thank you so much for the amazing review! 🤩 It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need. Take care & Stay safe! 🌺 Kristine
Nov. 10, 2024
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply: Hi Emmanuelle, Thank you so much for the 5 star review! 🤩 I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle! Take care & Stay safe! 🌺 Kristine
Nov. 8, 2024
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up. I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica, Thank you so much for your kind review! It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you! Warmest regards, Krystabel
Nov. 8, 2024
This app is perfect for helping my customers select their date/time for delivery or pickup. Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time. Thank you highly recommend this app.
Hi, Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running. Best wishes, Bogi