All reviews

Rating Breakdown

  • 5
    93% (1,414 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (38 ratings)

Reviews with Text

  • 92% (1,401)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2026

it was great. The person who helped me was very knowledgeable and went above and beyond to figure out what my problem was to solve it and made it easy. I really appreciate all of this help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Great support, very helpful and patient.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Amazing support! Resolved the issue so quickly for me. Betty was so lovely to speak with :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Super quick and helpful support from Srivastav.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could assist and that the support was quick and helpful. Your kind words truly mean a lot. If you ever need anything again, I’m always here to help. Srivastav

5 / 5 Share

Jan. 5, 2026

srivastav was inclredibly helpful! GREAT APP makes owning a restaurant even easier!!! PAVLO ROCKS TOO!!!!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I’m really glad I could help and that Zapiet is making things easier for your restaurant. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Srivastav

5 / 5 Share

Dec. 31, 2025

Great Help from Betty on Last Mile delivery option.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Harjot Thank you so much for sharing such an amazing review. It was my pleasure helping you out, and please feel free to reach out anytime you need a hand. Best regards Betty

5 / 5 Share

Dec. 30, 2025

It’s been a great experience so far. The app is easy to use and does exactly what we need for pickup and shipping. The support team is very friendly and quick to help whenever we have questions. Overall, we’re really happy with the app and would definitely recommend it.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks a lot for your wonderful review! We’re glad you enjoyed your experience and we look forward to serving you again. Best regards Betty

5 / 5 Share

Dec. 26, 2025

The function help me to match need from client, and the support is really high efficient!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Leila, We truly appreciate you taking the time to leave this amazing review. Don’t hesitate to contact us if you need any assistance in the future. Regards, Rutvik

5 / 5 Share

Dec. 26, 2025

excellent and very helpful

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Dominic, Your feedback truly brightened our day. Thank you so much for sharing it with us! If you ever need any help or have questions, please don't hesitate to reach out to us. We're always here to support you know. Regards, Rutvik

5 / 5 Share

Dec. 23, 2025

Great app! Srivastav provides great assistance and is very quick when it comes to solving any issues we're having.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! I’m really glad to hear you’re enjoying the app and that the support was quick and helpful. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Srivastav

5 / 5 Share

Dec. 23, 2025

Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi James, Thank you very much for your kind review! We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to send a message. Warm regards, Nandita & Jessica

5 / 5 Share

Dec. 23, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, I'm really happy I could assist and that your experience with us was positive. If you ever need help again, please feel free to get in touch. We’re always here and happy to support you! Regards, Nandita

5 / 5 Share

Dec. 22, 2025

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review! We truly appreciate your support and are glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any help, I’m always just a message away! Sri

5 / 5 Share

Dec. 22, 2025

Jessica was very helpful and patient, even during my internet outage for 20+ min.! Thank you!

Store

Prep'd

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Jessica for taking the time to leave a lovely review! It was a pleasure chatting and helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Dec. 20, 2025

Easy to use and the support team is very responsive, helpful & friendly!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, I’m so glad you left such a positive review. Thank you for being with us. We’re really happy we could provide the support you needed. Please feel free to reach out anytime; we’re here 24×7. Good luck, Rutvik

5 / 5 Share

Dec. 18, 2025

Allan was great, over a 2 day period ihe helped me setup my in person pickup, Delivery with two different apps one of which was not working correctly and shipping.. Customer service was more than I expected.. Thanks again Allan for all your help!!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review Kevin, I'm glad I could help set everything you needed. Always happy to help our merchants. Sincerely, Allan

5 / 5 Share

Dec. 18, 2025

Great app! Stephane was very helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Etta, Thank you for the wonderful review! It was a pleasure speaking with you over the phone to help get your curbside pickup ready for the special weekend. If you ever have any other special events and would like a helping hand, we'll be there for you! Happy holidays, Steph

4 / 5 Share

Dec. 18, 2025

There was a bug in the app and it caused issues with our pickup/delivery options. I was on a live chat with Betty who found the problem and found a solution that works perfectly. Zapiet's support is great!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Jaydyn! Thank you for your kind review! It was a pleasure helping you with the app today. Please don’t hesitate to reach out if you need any assistance in the future. Best regards Betty

5 / 5 Share

Dec. 18, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mitchell, I’m so glad my suggestion helped! Thanks a lot for the lovely review; it really means a lot to us. Feel free to reach out anytime. Regards, Nandita

5 / 5 Share

Dec. 17, 2025

Srivastav was great in helping resolve the issue. I really like using this app and appreciate the quick support when needed. Thank you, Srivastav!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help resolve the issue and that you’re enjoying the app. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Sri