Zapiet ‑ Pickup + Delivery
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very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024: Hi Elias, Thank you so much for taking the time to write such a wonderful review It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher! Wishing you a lovely holiday season, -Steph ---------- Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you! -Anggy
All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!
Hi, Thank you for the great review! We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us. Best, -Steph
Spectacular, really listenened and got me through my issues. Friendly and knowledgable. Kristine will get you back up and running!
Hi there, Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞 I greatly appreciate you! You're just too awesome! ✨ Take care & stay safe! 😃 Warm regards, Kristine
The single most important app for our store!
Hey Davron! Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly. I was looking at your store again and fell in love with your Sakura Purse. I really like the colors! I wish you and your family a happy holiday season! Manuel 🙂
Jessica helped me with something that I've been trying to fix for a long time. She was very responsive & was able to fix the problem quickly. I am very appreciative!
Thank you very much for the lovely review Erika, it's much appreciated! Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica
We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.
Hello Angelica, Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers. All the best, Sandy
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊 I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running. We're always here to support you with anything you need! Cheers, Klaudia
amazing
Hi there! Thank you for leaving us a review! I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store. It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!! Thanks one more time!!! I wish you and your family a happy holiday season! Manuel (:
Above and beyond! Love working with Sebastian <3
Hi there, Thank you for writing in a review! It's very nice to read. It's a pleasure working with Jackie - patient and understanding. We're always here for you in case you need it. 🙂 Have a great day! Sebastian
Hi Ariella, Thank you so much for taking the time to review our Zapiet - Pickup + Delivery app! We truly appreciate your feedback. It was a pleasure assisting you. If you ever need further help or have any questions, please don’t hesitate to reach out to our team—we’re always here to support you! -Krystabel
Leo was exremely helpful to solve my problem! Thank you!
Hi Hiromi! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out why the widget was not working properly and fixed it as soon as we could!!! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo 🦁
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review! It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
The support team has been incredibly helpful in working alongside me to resolve my issue.
Hey Cindy! Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you! Wishing you a wonderful day, Angelo
The team was a great help! Anggy was fantastic!
Hi there! Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did. Never hesitate to reach back out if you have any other questions - we are always here for you! Have a wonderful day, Anggy
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi! Thank you so much for your review!! We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time. Happy Holidays! Manuel 🙂
Very useful and helpful for my business. The live chat support is amazing and always fixes any issues I've had!!
Hi there! We REALLY appreciate your review! It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going. Happy Holidays, Manuel 🙂
I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!
Hi, Thanks for your glowing review! It's great to hear you're satisfied with the app and our support! Best wishes, Bogi
the issue appears to be resolved a the moment - prompt follow up and support is always 5 star
Hi! Thanks for taking the time to review us! It was my pleasure to help you sort out the issue you were experiencing!! I took a quick look at your store and your Christmas Tree Cake looks delicious!! Happy Holidays, Manuel 🙂
Great support
We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help! -Jeanette
Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.
Hi Jennifer, Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help! -Jeanette
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