Zapiet ‑ Pickup + Delivery
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Hi, Thank you for this awesome review! Hope you continue to enjoy using our pickup and delivery app :) Best wishes, Bogi
Hi, Really glad to receive a 5 star rating from you for our pickup and delivery app! Look forward to continuing supporting your business needs. Best wishes, Bogi
Above and beyond customer service and support from the team, especially Clemency and Lui, who solved issues for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that they could to provide the most complete solution possible. The team continuously and thoroughly work at solving issues for us, which has been a great help!
Thank you so much for the wonderful 5-star review, Graeme. Your support truly means a lot and I am glad I could help you get everything set up the way you needed. If you ever have any questions or need more assistance, I am always here to lend a hand. Lui
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated! I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!
On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us. Best wishes, Bogi
They help me to solve my issue very quick and easy. Thanks
Hi there, Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help! Have a wonderful day! :) Anggy
Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel! Thank you so much for your 5-star review! I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving! Happy Holidays, Manuel 🎄
We had so much help from Angelo today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Angelo
Hey Dave, Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you, especially the pickup address and wording at checkout! If you need anything else in the future, don’t hesitate to reach out – we’ve got your back! Cheers, Angelo
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica, Thank you so much for this lovely comment ! It was my pleasure Do not hesitate to write us back, if we can help you with anything else. All the best, Sandy
Had a wonderful support from Jessica today in relation to Dleivery and pickup. She was brilliant and also spotted other issues in ou checkout that we didnt know we had. So helpul
Hi Bettina, Thank you so very much for taking the time to leave such a lovely and kind review. It was a real pleasure chatting and helping you to get all 3 methods back up and running on your store with our Zapiet - Pickup + Delivery app, along with a few other tweaks. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!
Hi Ays, Thank you so much for the amazing review! 🤩 It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need. Take care & Stay safe! 🌺 Kristine
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply: Hi Emmanuelle, Thank you so much for the 5 star review! 🤩 I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle! Take care & Stay safe! 🌺 Kristine
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up. I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica, Thank you so much for your kind review! It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you! Warmest regards, Krystabel
This app is perfect for helping my customers select their date/time for delivery or pickup. Had few issue with my new theme and their customer service was fast and on point. Manuel who helped me with my issue solve the problem in no time. Thank you highly recommend this app.
Hi, Thanks for your feedback about our app and our service! Happy our team was able to help you promptly and get you up & running. Best wishes, Bogi
The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.
Hi 株式会社いえい, Thank you so much for taking the time to leave a review—we truly appreciate it! It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support. Hopefully, in the future, we’ll be able to support the Japanese language as well! Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help! Thank you again for your kind words! Warmest regards, Krystabel
Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.
Hi, Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :) You’re welcome to contact us any time for any assistance, we will do our best to help you! Warm regards, Pavlo
Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.
Hi Emma, Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Have a great day! Angelo
Staff resolves matters
Hey Hannah! Thank you so much for this awesome review! We really appreciate your support! Lui
Amazing! The techs had us up and running in no time.
Hi, Thanks for your review! We're happy to have been able to get you set up quickly. Best wishes, Bogi
Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!
Hi!! Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂 Don't forget that you can ALWAYS contact us if you need us. Have a nice weekend!👌 Manuel
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