Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,784
Reviews
Chart
#490
Shopify

All reviews

5 / 5 Share
Nov. 5, 2024

Customer service is very responsive and fixed our issues right away!

Store Using app Total reviews Average rating
Confection Perfection About 2 months 1 5.0
Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out. Thanks again for choosing us! -Leo

5 / 5 Share
Nov. 4, 2024

was thinking of swapping software providers, and this experience changed my mind and convinced me to stay with zapiet

Store Using app Total reviews Average rating
Fog Factory Harm Reduction Over 3 years 1 5.0
Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear that your experience with us made you decide to stay with Zapiet. Our goal is to provide the best possible support for all your pickup and delivery needs, so knowing we could make a difference for you is incredibly rewarding. If there's anything we can do to enhance your pickup and delivery experience even further, don’t hesitate to reach out! -Anggy

5 / 5 Share
June 10, 2026

hatte betty beim support - war eine superschnelle, professionelle hilfe! mega freundlich!! danke betty!!

Store Using app Total reviews Average rating
CupCakes Wien Over 4 years 2 5.0
Developer Reply

Hi Renate! Thank you very much for taking the time to share your wonderful review. It was a pleasure assisting you with the preparation time settings and product availability in the Zapiet - Pickup + Delivery app. If you ever need any help or have questions, please feel free to reach out. Best regards, Betty

5 / 5 Share
Nov. 2, 2024

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Store Using app Total reviews Average rating
Gourmet Gannet Over 4 years 1 5.0
Developer Reply

Hi, Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time. Warm regards, Pavlo

5 / 5 Share
Nov. 1, 2024

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Store Using app Total reviews Average rating
Vikings and Goddesses Pie Company Almost 4 years 1 5.0
Developer Reply

Hey Rachel! Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️ Remember, we're always here to help!! Cheers, Manuel.

5 / 5 Share
March 17, 2026

Excellent support by Genesis

Store Using app Total reviews Average rating
Cacao & Cardamom Chocolatier Almost 7 years 3 4.3
Developer Reply

Hi Annie, Thank you so much for your kind words and for taking the time to share your review, it truly means a lot. I’m really happy we were able to assist you and get everything sorted smoothly. If you ever need anything else, we're always here to help! Wishing you a wonderful day! Genesis

5 / 5 Share
Oct. 31, 2024

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Store Using app Total reviews Average rating
Old Salt Co-op 30 days 1 5.0
Developer Reply

Hi, Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes. Best wishes, Zapiet team

5 / 5 Share
Oct. 31, 2024

This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!

Store Using app Total reviews Average rating
Remchinger Hof Over 4 years 1 5.0
Developer Reply

Thank you very much Salvatore for taking the time to leave such a lovely review! It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share
Oct. 30, 2024

Excellent service Helped me get back up running in no time Thank you.

Store Using app Total reviews Average rating
Reg the Veg Over 4 years 1 5.0
5 / 5 Share
Oct. 30, 2024

Store Using app Total reviews Average rating
Cotó Cake 2 days 1 5.0
Developer Reply

Hello Ismail, Thank you for giving our app a 5-star review. I am happy to have assisted you with setting up our Zapiet - Pickup + Delivery app. Please feel free to contact us if you have any further inquiries or issues. Best wishes, Diego

5 / 5 Share
Oct. 30, 2024

Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!

Store Using app Total reviews Average rating
The Butcher's Table About 1 year 2 5.0
Developer Reply

Hi there, Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together! If there’s anything else you need, just message us anytime. We're always here to help. Best, Gab

5 / 5 Share
Nov. 23, 2024

very thorough and friendly service from Annggy, very appreciated

Store Using app Total reviews Average rating
City Bakers Collective Almost 2 years 1 4.0
Developer Reply

Hi Alysa! Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted! If you ever need anything else, don’t hesitate to let us know - we are always here to help. Wishing you a fantastic week ahead! Anggy

5 / 5 Share
Oct. 28, 2024

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Store Using app Total reviews Average rating
Da-Le Ranch About 8 years 1 5.0
Developer Reply

Thank you very much Ashlie for taking the time to leave such a lovely review! I'm glad that I was able to help and update your store to the latest version of our Zapiet - Pickup + Delivery so that you and your customer's have all of the latest updates, features, etc. If you have any other questions or need any further assistance, please do not hesitate to reach out! Cheers, Jessica

5 / 5 Share
Oct. 27, 2024

Fast excellent help!

Store Using app Total reviews Average rating
Island Floral Shop Almost 8 years 1 5.0
Developer Reply

Hi Brenda, Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast whenever possible ⚡️. If you need any further assistance, please don’t hesitate to reach out! - Klaudia

5 / 5 Share
May 19, 2026

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team. Jessica helped us figure out some things with our shipping settings and went above and beyond to understand what could be happening and was very helpful.

Store Using app Total reviews Average rating
Happysliquor Almost 2 years 5 5.0
Developer Reply

Thank you very much for taking the time to update your review, it's very much appreciated! It was a pleasure chatting and helping you to investigate your shipping settings. If you have any other questions down the road or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share
Oct. 26, 2024

Gabriel was really amazing, manage to solve the problem really quick. Thank you

Store Using app Total reviews Average rating
All Greens Wholesale Ltd Over 4 years 2 5.0
Developer Reply

Thank you for your wonderful review! I'm glad I could solve the problem quickly for you. If you need anything else for your pickup and delivery app, feel free to reach out! - Gabriel

5 / 5 Share
Oct. 23, 2024

Store Using app Total reviews Average rating
Ôfauria Almost 2 years 1 5.0
Developer Reply

Hey Dalel, Thank you so much for the 5-star review! I'm happy we got things sorted out with the pickup and delivery options and their rates along with the wordings in the checkout. It wasn't possible with your partnership throughout our chat so I can't take all the credit! If ever you do need help with anything else at anytime, just let us know -- we're always here to assist! Warm regards, Gab

5 / 5 Share
Oct. 22, 2024

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Store Using app Total reviews Average rating
Victor Churchill About 4 years 2 5.0
Developer Reply

Hi Jay, Thank you so much for taking the time to share such an amazing and thoughtful review! It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected! Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help. Best regards, Krystabel

5 / 5 Share
Oct. 22, 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Store Using app Total reviews Average rating
Shirley's Popcorn Over 4 years 1 5.0
Developer Reply

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

5 / 5 Share
March 10, 2026

great help from the support team! ROCKSTAR

Store Using app Total reviews Average rating
Cakery Copenhagen Almost 3 years 2 5.0
Developer Reply

Hi there, Thank you for the 5-star review and for using our Zapiet - Pickup + Delivery app. We really appreciate your support. If you ever need any assistance, our team is always happy to help. Warm regards, Jessica

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