Zapiet ‑ Pickup + Delivery

Oct. 7, 2020

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us! I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc. Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages. Thanks team!

Oct. 7, 2020

Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....

Oct. 6, 2020

The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.

Sept. 29, 2020

The Zapiet team is really helpful. I wanted to popup a window box, they gave me a good solution to solve it. and the team always gave me quick responses when I have questions.

Sept. 28, 2020

We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.

Sept. 26, 2020

The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.

Sept. 25, 2020

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

Sept. 24, 2020

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

Sept. 24, 2020

This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.

Sept. 24, 2020

So glad we stumbled across this app, it has made a world of difference in running our store. The assistance I received from the support team has been fantastic. Their assistance in the setup process has been invaluable. A big shout out to Luke and Sandy - thank you so much, keep up the great work as it is greatly appreciated,

Sept. 23, 2020

Has allowed us to achieve 90% of our complicated Local Delivery needs, and has excellent support. Would highly recommend.

Sept. 22, 2020

Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.

Sept. 21, 2020

I used this app to allow my client, a florist to have a click and collect option on their store as well as manage delivery rates by post code. Bogi was an enormous help to helping me solve my issues and was very efficient in doing this.

Sept. 18, 2020

Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications. We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.) Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!

Sept. 18, 2020

This app is amazing!! The customer service help is absolutely incredible also. The team were able to assist me through issues I was facing as I'm new to Shopify. Highly recommend!

Sept. 17, 2020

I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.

Sept. 16, 2020

Awesome tool and awesome support, I recommand Zapiet for last delivery business ! Thanks a lot for Zapiet team

Dec. 28, 2020

Updated: Dec 24: The support from the developers is still amazing. We had an issue that randomly appeared on Dec 23rd of course. Within hours of emailing they were on it and helping to resolve. They even found some user errors I didn't realize I had done and asked if I wanted those fixed as well. highly recommend the app and the developers. Love this app! It is great for my business. The Support from the staff has been AMAZING!!!!! They are very responsive , positive and helpful to what seems like my never ending string of questions. Recommend this app. THANK YOU!

Sept. 11, 2020

This app actually suits all my needs especially during this pandemic period where delivery, shipping and local pick up can get a bit tricky. Also, the team over at Zapiet is super helpful, shoutout to Robert Phu. He's the man you can count on if you ever encounter any setup issues or matters related to their products. Hope you could have a new app on the booking system, will totally use you guys as an integrated service.

Sept. 9, 2020

The app has been lifesaving for our business model, and the team's support has been tremendous. Thanks!