Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#320
All reviews
Rating Breakdown
March 19, 2020
Great app, functions as promised and the support came through in the end despite the very busy times.
March 12, 2020
Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!
March 10, 2020
Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.
July 7, 2020
I've been using this app for several months now. The two things I like best about it are the responsiveness of the support team and the frequent upgrades to the app's functionality. A lot has improved since I started using the app. It has a lot of flexibility built in and is pretty easy to use. I've also explored other apps that serve the same purpose and found Zapiet's to be far and away the best in terms of customization. The app design is well suited for a food business like mine.
March 7, 2020
Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too
Feb. 27, 2020
I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team. App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!
Feb. 25, 2020
Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)
Sept. 30, 2022
We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.
Hi there, It was a pleasure chatting with you earlier and getting your store pickup times to show. Please do not hesitate to reach out should you need anything else. Cheers, Klaudia
Feb. 20, 2020
This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)
Feb. 18, 2020
An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.
Feb. 16, 2020
The Zapiet Store Pickup + Delivery app is hands down the best. I have tried literally every delivery/pickup app available and nothing compares. Beyond being packed with features, the customer service is truly exceptional. Bravo, Zapiet.
Feb. 14, 2020
There support team is awesome, Thanks Everyone. I had an issue with the setup of other apps and could not get this app the work right. After some playing and adjusting we get everything to work!
Feb. 13, 2020
The customer service has been extremely helpful and very polite while I've been figuring everything out! It was hard finding the right app for what we needed for our business, but this seems to be a great fit.
March 17, 2020
I appreciate the team's continued support through the COVID-19 Pandemic. Many of us are relying more on delivery and having to modify pickup strategies, and I thoroughly appreciate this team's help.
Feb. 7, 2020
It took a lot of back and forth to get it right but the support team were great and really easy to work with!
Feb. 7, 2020
This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!
Feb. 7, 2020
Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas
Feb. 6, 2020
Great app and an even better support team. Fast response with solutions to any questions. Highly recommend
Feb. 6, 2020
Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.
Feb. 1, 2020
We had a question about the integration in our custom theme and contacted support. Support is great, they respond very fast. Plugin works as expected.