Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,698
chart
#483
All reviews
Review RSS Feed
March 23, 2023
An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.
Hi Alexey, Thank you so much for taking the time to write such a wonderful review! I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well If ever you need help or have any questions, we'll be there! -Steph
March 23, 2023
Seems like a great app. Veno has been very helpful with an integration issue with another app and also provided other fixes and solutions for me.
Thank you for the kind words and a wonderful review. It was a pleasure working with you on your lovely store. As always, we're here if you ever need help with our store pickup and delivery app. -Veno
March 22, 2023
Incredible customer support team. They have your back and want to make sure any hiccups are resolved quickly.
Hi Nour, Thank you so much for taking the time leave such a kind review! It was a pleasure helping you get our pickup and delivery widget set up on your theme and testing it with you :) If there is anything else we can help with, please do not hesitate to reach out! Hope you have a great day, Clemency
March 16, 2023
Extremely helpful team and a great app! They work with you every step of the way to make sure their app integrates as smoothly as possible into your workflow. We had some bumps in the road due to other apps, but Stephane was a huge help in getting all the kinks worked out and we were able to roll out local delivery for our shops! I never hesitate to reach out with a problem, and they are always happy to help, and always in a timely manner! It seems like they have helpful staff in every time zone because I have always been able to set up a zoom call or chat at my convenience. The initial setup can be intimidating, but they will do as much as they possibly can to make it accessible and convenient.
Hi and thank you so much for taking the time to leave such a great review We take pride in helping our merchants as quickly and efficiently as possible, using whichever channel works best, be it live chat, screen-sharing, emails or good old voice calls! If you every need us in the future, we'll be there and happy to help! -Steph
March 15, 2023
Overall I think it's a great app and support team are fantastic and responsive. I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.
Hi Mustafa, Thank you so much for taking the time to leave a wonderful review. I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday. If there is anything we can assist you with going forward, please do not hesitate to contact us. Kind regards, Ronan
March 13, 2023
Amazing app with local pickup/ delivery. I love how fast their agent response and always 100% solve all my problems. Thank you
Hi Vi, Thank you so much for your review It was my pleasure helping you this afternoon with our Zapiet - Pickup + Delivery app to update the locales files, correct wording on the information page and rates. If you have any other questions or need any further assistance, please do reach out! Cheers, Jessica
March 8, 2023
Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended
Thank you so much for you kind words and review Steve! It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app. Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up. Thanks again, Jessica
Aug. 22, 2024
Merchant support provide a timely answer to emails with clear concise instructions. Jessica reach beyond the app to help me find the problem Thank you Jessica
Thank you very much Stacey! It was great chatting with you via email to resolved your issue and getting your product moved over to the General Profile, so that the correct rate would appear at checkout from our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to send a message.
Sept. 9, 2025
We have been using Zapiet for years. It has always been a great app for us. Stephane has always been super helpful in assisting with any issues that may arise and are very quick in getting back to us! Great experience. Thank you.
Hi, Thank you for the fantastic review! We really appreciate it. It was my pleasure to help you and I’m very glad we were able to quickly diagnose the issue and get your local delivery checkout working smoothly again. Please don't hesitate to reach out if you ever need anything else! Best, Steph
March 3, 2023
I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!
Hi there, Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly! It was great chatting with you as I got to understand more about your store pickup and delivery requirements. Cheers, Klaudia
March 2, 2023
The product and support is top notch! Without this app my store would not be so modern and future proof.
Hi Caroline, Thank you so much for your review and kind words It was my pleasure helping you today with the update and making sure that your website is working as it should so your customer's can place their pickup & local delivery orders. If you have any other questions, please do not hesitate to reach out. Thanks again, Jessica
March 2, 2023
What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.
Hello Burak, Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions. Thank you, Sandy
March 2, 2023
Really great app for my business needs. I was stuck trying to correctly configure my shipping rates and needed to ask for assistance from the team. I was prepared to wait a long time for a response, but Claudia got back to me so quickly and resolved my issue straight away! Really great customer service and support! Thank you!
Hey Hung, Thanks for the amazing 5 star review! It was a pleasure assisting you with your delivery and shipping rates. We're here should you need anything else in the future! Cheers, Klaudia
Feb. 28, 2023
Jessica is always very helpful with questions and assistance as issues pop up. The live messaging is a very helpful service
Hi Aimee, Thank you so much for your kind words and lovely review, I really appreciate it It has been my pleasure helping you with different questions regarding our Zapiet - Pickup + Delivery app and especially today with subscription integrations. Any other questions, please jump back on our chat and I'll be more than happy to help. Cheers, Jessica
Feb. 25, 2023
We absolutely love using the Zapiet app for our store as it allows us to include pickup and delivery options for our customers! The app is very easy to use and when we've had any questions or need assistance - their support team is INCREDIBLE! Huge shoutout to Klaudia, who helped us set everything up so perfectly on our store!
Hi Sam & Joe, Thanks for the glowing review We are delighted that you love using our app and that we were able to help you with offering pickup and delivery services to your customers. We are thrilled to have been able to assist you with the setup process, and your cheese and charcuterie boards looked absolutely stunning! We hope you enjoy continuing to use our app. Cheers, Klaudia
Feb. 24, 2023
This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.
Hi Beth, Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs Should you require any further support, please feel free to reach out! Cheers, Klaudia
Feb. 23, 2023
I highly recommend this app to anyone needing a delivery date picker widget. The product is fantastic and the support goes above and beyond to ensure you are set up correctly. The ongoing support this give is also amazing. Go give it a go, you will be satisfied with the app.
Hi Anna, It was my pleasure helping you this evening with our Zapiet - Pickup + Delivery app, the tags, rates, integrations, etc. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
Feb. 23, 2023
Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.
On behalf of our Zapiet team, thanks for leaving such an amazing review! We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you! Please reach out to us if you need anything else! Cheers, Krystabel
Feb. 21, 2023
The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!
Hi Amy, It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and getting everything set up with your rates, locations, Roadie integration, etc. If you have any other questions or need any further assistance, please do jump back on the live chat. Also thank you for been our 1,000th 5* review on the Shopify App Store :D Cheers, Jessica
Feb. 11, 2023
Great product, solved so many cart & checkout issues for us. Support team were a great help with hours of chat and emails.
Hi Stephen! On behalf of our Zapiet team, thank you so much for such a thoughtful review! It was a pleasure helping you with our Zapiet - Pickup + Delivery app and your checkout today. Please reach out to our team whenever you require further assistance in the future. Thanks for your time and have a great day ahead, Krystabel