Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,616
chart
#425
All reviews
Review RSS Feed
July 19, 2022
Great customer service and very useful features. Have been using for for seasonal shipping needs for a few years now.
Hi Mike, It was lovely chatting with you today and getting you set up for your seasonal shipping with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
July 19, 2022
This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.
July 17, 2022
App works well! If there is anything I ever need help with customising, the customer service chat is amazing! Great service.
Hey Jill, Thank you very much for your kind review for our in-store pickup and local delivery app! It was a pleasure speaking with you today Should you have any other questions, you know where to find us! All the best, Jelizaveta
July 14, 2022
I am using this app to coordinate local deliveries, shipping and store pick up and make life easier. The app elegantly integrates with Shopify and offers tons of customization. The customer support has been incredible so far, fast and efficient.
Hey Dylan! Thank you much for your kind words! It was lovely assisting you guys today 🙏🏻 please know that we are always happy to help! Thank you, María
July 14, 2022
I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.
Thank you Dylan for your review. It was my pleasure helping you with our Store Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
July 13, 2022
The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.
July 12, 2022
I used this app to help me solve a problem with our Website and Jessica who was helping me, saved my day! Thank you very much, for all the support!
July 5, 2022
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy, Thank you so much for your amazing words and review. It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps. Please do let us know if you have any other questions or need any further assistance. Best wishes, Jessica
July 5, 2022
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there, It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app. If you have any other questions, please do let us know :) Best wishes, Jessica
July 4, 2022
The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.
Hi Jian, Thank you so much for the lovely review! I'm happy to hear that our app's store pickup and delivery features are exactly what you need. Please feel free to come on chat should you have any other questions. Cheers, Klaudia
June 30, 2022
Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo
Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.
June 21, 2022
Ronan was a master troubleshooter and provided detailed instructions on how to piece our problems together. Thank you!
Hi there, Thank you so much for taking the time to leave a review for our in store pickup and delivery app. It was a pleasure working with you and if you need any assistance going forward please do not hesitate to contact our team. Kind regards, Ronan
June 9, 2022
I hate the limitations on checkout page (shopify limitations) but I have to admit that Zapiet has one of the best customer supports I ever had. I reccomend
Hi there, Thank you for your very kind words, we definitely try our best to help in any way we can. If you have any other questions regarding our Store Pickup + Delivery or Delivery Rates by Zip Code apps, please do let us know. Best wishes, Jessica
Dec. 2, 2022
This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!
Hi there, It was my pleasure helping you set up our Store Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out! Best wishes, Jessica
June 7, 2022
The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.
Hi Wael, Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help. Best of luck with your store launch! Thanks, Clemency
Sept. 3, 2024
Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case. And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.
Hey Christopher, Thank you for your kind review, it made my day! All the best, Jelizaveta
June 2, 2022
Service client très habile ! J'utilise Zapiet pour configurer le retrait en magasin et la livraison sur ma boutique, c'est pratique !
Bonjour Aurélien, Je vous remercie pour ces gentils mots. Nous sommes contents de lire que nous vous offrons l'opportunité d'offrir ces différents méthodes ! Au plaisir, Sandy
June 1, 2022
I really love this app, very helpful and has a lot pf useful stuff for online business. The customer service staff are always very helpful and knowledgeable specially Klaudia Djajalie. Easy to communicate and go extra mile to help me fixed my problem.
Hi Lena, We're so happy to hear that you love our app and that it has helped your online business! If you need anything else, you know where to find us Kindest regards, Klaudia
May 26, 2022
This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!
Hi Nick, Thank you for taking the time to write us a review! Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants. Thanks again, Steph
May 26, 2022
Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.
Hi there, Thank you for the amazing review! We're always happy to have things work out for our merchants. Should you need anything else, please feel free to jump back on chat. Cheers, Klaudia