All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2016

As a brick & mortar serving our local community through deliveries and store pickups (60 mile radius or so) committing to an online shopping cart service was tough because they're all based around shipping products. When I came across 'Store Pickup + Delivery' during my Shopify trial, I knew it was a match made in heaven! Not only does the app work really well and look great, but when I ran into some installation trouble with a new theme, Zapiet helped me out the same day to fix the errors. Top notch customer service. Top notch product. Highly recommended if your store needs a shopping cart, but still does a lot of business in the community through deliveries and store pickups.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2016

Installed the app and realise it has some issue with the country Laos. Then the support team Andy and Sam went the extra mile for our shop to update their system and make every works perfectly. The app itself is AWESOME as well. Easy to use, easy to maintain and no hassle. Two Thumbs Up for them and highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2016

This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com

Using app

11 months

Total reviews

20

Average rating

4.8

5 / 5 Share

March 30, 2018

I've been using Store Pickup + Delivery for 18+ months now. Our store just updated the Shopify theme and was once again just blown away with how great Store Pickup + Delivery. We've had hundreds of orders choose to pick up in store with no issues to speak of. Old review: I can't say enough good things about this app. My store just moved to Shopify and Store Pickup + Delivery filled all of our in store pickup needs. It also allowed us to start offering Deliveries with just a few clicks. It was virtually impossible on our last e-comm platform.. Zero headaches, easy setup and support has been outstanding.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2016

Amazing application, stellar support. Couldn't ask for more!

Store

Panerex

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2016

This app works great for my stores needs! A great find for sure! It also integrates with my other apps in my store so it all runs smoothly. And the support is great! Fast to respond and very helpful. I would recommend them to anyone else I know who is looking to do pickups and deliveries.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2016

Just installed the app and I have to say the customer service is absolutely SUPERB. So far it's working just as promised, and I'm really looking forward to how much easier this app is going to make my work life :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2016

This is is AWESOME! They also are extremely timely with support. I had a problem at 3AM and I got a response!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2016

Wonderful support and the perfect app for my home business!! I use it for local pick-up at my house for my handmade craft company, that way I save tons of time not worrying about coordinating the logistics of a pick-up, which gives me time to do other things. I would be lost without this app!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2016

There was something that I wanted to look another way, and it was changed perfectly and in no time. Great app, very user friendly, and great support. Worth every dollar !

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2016

We were experiencing a large number of customers selecting Store Pickup from our delivery options because it was a Free method. However, they actually required a paid delivery, and therefore our first communication with them was to ask for money! Not good. This app solved our problems perfectly, and with great support. Highly Recommended.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2016

LOVE LOVE this app! Andy has been given nothing less than outstanding support and made the set up process of this app so stress-free!! We are so thankful for all your help!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2016

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended ! -Ilse Jacobsen team, Iceland

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2016

I absolutely LOVE this app. Not only does it have everything I need to run my delivery service, but the developer Andy has been so helpful! On the day of my store launch, he was available within minutes to put out my "fires." He has also been very open to recommendations on how to make the app better and is even incorporating some of the ideas.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2016

Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent. I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin. Don't waste your time with the other offerings currently available.

Store

Mjecomm

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2016

The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie! Update, August, 2024: Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Using app

About 9 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Pawnie, We sincerely would like to thank. you for taking the time to update your review. Your feedback means a lot to us, and we are truly grateful for your continued support. Assisting you with our Zapiet - Pickup + Delivery widget was a genuine pleasure, and we're thrilled to have been able to contribute to your positive experience. Thank you once again for your kind words. Regards, Krystabel

5 / 5 Share

Feb. 23, 2016

These guys are great! Great app and super quick to respond when you need help installing the app. Looking forward to when they integrate this into ajax pop-ups!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2016

This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well. All that said, the best part about this app is the support and service, which has been outstanding. Thanks so much!

Using app

About 1 year

Total reviews

2

Average rating

5.0