Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,882
Reviews
Chart
#506
Shopify

All reviews

5 / 5 Share
March 7, 2020

Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too

Store Using app Total reviews Average rating
La Fromagerie Cheese Shop 5 months 2 5.0
5 / 5 Share
Feb. 27, 2020

I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team. App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!

Store Using app Total reviews Average rating
White Grove House 10 days 2 5.0
5 / 5 Share
Sept. 30, 2022

We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.

Store Using app Total reviews Average rating
Base 2 Base Sports Over 2 years 3 4.3
Developer Reply

Hi there, It was a pleasure chatting with you earlier and getting your store pickup times to show. Please do not hesitate to reach out should you need anything else. Cheers, Klaudia

5 / 5 Share
Feb. 20, 2020

This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)

Store Using app Total reviews Average rating
Rebelstork 2 days 3 5.0
5 / 5 Share
Feb. 18, 2020

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

Store Using app Total reviews Average rating
USAFoods 7 months 2 5.0
5 / 5 Share
Feb. 7, 2020

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Store Using app Total reviews Average rating
Tender Loving Empire 3 months 2 5.0
5 / 5 Share
Feb. 7, 2020

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

Store Using app Total reviews Average rating
DIRT Flowers 11 months 1 5.0
5 / 5 Share
Feb. 6, 2020

Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.

Store Using app Total reviews Average rating
Flowerbake by Angela 1 day 1 5.0
5 / 5 Share
Jan. 31, 2020

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

Store Using app Total reviews Average rating
Backed By Bees 3 months 3 5.0
5 / 5 Share
Jan. 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Store Using app Total reviews Average rating
Big Spoon Kitchen 19 days 2 5.0
5 / 5 Share
Jan. 25, 2020

thanks robert & steph for being such a great help. you both have offered a ton of support throughout the integration process!

Store Using app Total reviews Average rating
BREAKFIRST by Amy 12 days 2 5.0
5 / 5 Share
Jan. 24, 2020

I am a local business with a new business model, because of this customization is almost inevitable. I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy. I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests. Try it, you wont be disappointed!

Store Using app Total reviews Average rating
Zoomer 7 months 1 5.0
5 / 5 Share
Jan. 16, 2020

The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.

Store Using app Total reviews Average rating
The Home Bakery 4 days 3 5.0
5 / 5 Share
Jan. 7, 2020

I use this app to allow customers to check delivery eligibility before they place an order. I absolutely recommend this app. Thank you Sandy and Steph for your excellent customer service! Nancy

Store Using app Total reviews Average rating
Nancy & Stella Bakery 8 days 1 5.0
5 / 5 Share
Jan. 7, 2020

Absolute must have app for our online flower shop. It integrates nicely with the shopify shipping and check out for local deliveries and in store pick up. The support is amazing and answered every question I have to get our site going. Thank you very much!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 13, 2019

My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!

Store Using app Total reviews Average rating
Mix Home Mercantile 6 days 1 5.0
5 / 5 Share
Dec. 6, 2019

The app is great but that's not the reason you pay the monthly fee, you pay the monthly fee for the 5 star support! If you run into any issues they will fix it fast and guide you through it so you can get back to running your business.

Store Using app Total reviews Average rating
To your door Barrow 16 days 1 5.0
5 / 5 Share
Dec. 6, 2019

The app fulfilled all our needs and more, easy to use, easy to edit, and the support is top-notch! willing to help with any questions we had. 5 stars well deserved!

Store Using app Total reviews Average rating
Rigo’s Meal 6 months 2 5.0
5 / 5 Share
Nov. 26, 2019

We are using this app to deliver locally and set parameters around that. The support team has been incredibly responsive and helpful in tweaking it over the last 30 days as we test its usability. We're very happy now with how it works for us. Especially appreciate that they proactively follow up when I contact them, then get distracted by the many other balls in the air running a business. They don't let issues fall through the cracks. Great job Zapiet!

Store Using app Total reviews Average rating
Drops of Dough About 1 month 3 5.0
5 / 5 Share
Feb. 13, 2025

Fantastic experience! The team was incredibly helpful in every way. Super fast service, friendly and kind assistance. I really appreciate it. Thank you so much! Sarah

Store Using app Total reviews Average rating
A Cup of Cake Over 5 years 2 5.0
Developer Reply

Hi Sarah, Thank you so much for your kind words! It was a pleasure working with you on your new theme :) If there's anything else we can help with, please do not hesitate to reach out! All the best, Clemency

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