Shopify Collabs
Shopify Collabs - Shopify's Influencer App
Rating
3.5
feedback
278
chart
#993
All reviews
Rating Breakdown
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May 22, 2025
No longer allows sign-ups due to a glitch - I've spent over a month now from the time I reported the issue but it continues and I haven't seen a follow-up. My applicants connect a social account but can't submit their application because it says "a social account must be connected". It happens to me, as well. Besides this, the interface is still unintuitive. It takes me at least 5 clicks to find the setting or page I'm looking for. They did a facelift last year but it didn't help much. A mega-menu would be much easier than lots of pages with subtle buttons/tabs sprinkled around them. Once things are set up, it works reasonably well for being free. I would have it at 4 stars without the glitch.
May 19, 2025
Hello. The application is great. I have a big problem. There is no Turkish language support. I want to send an invite mail but there are non-Turkish domains. So I can't send. Can you help me?
May 3, 2025
Really enjoying this app. Great way to work with my affiliates. Like how everything is handled in one location and I don’t have to do anything manually.
April 23, 2025
April 19, 2025
I have a feeling that most of the emails being sent end up in the creator's spam folder.
April 11, 2025
April 8, 2025
Loving it so far! I previously used another affiliate app but this is way better and free!
April 3, 2025
Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.
March 30, 2025
I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?
March 29, 2025
I don't have the time to constantly manage all the people whom you want to exclude for violating practices. YOU AND ONLY YOU, are responsible for doing that, because you are the one detecting them anyway. I am fed up of constantly receiving emails asking me to unlink my collaborators. YOU DO THAT! AND YOU SEND THEM A MESSAGE TELLING THEM WHY!
March 21, 2025
March 19, 2025
Its okay wish they had a designated rep to help when I need it but besides that its a great way to connect with customers