All reviews

Rating Breakdown

  • 5
    50% (194 ratings)
  • 4
    9% (34 ratings)
  • 3
    8% (31 ratings)
  • 2
    7% (29 ratings)
  • 1
    24% (95 ratings)

Reviews with Text

  • 71% (273)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 17, 2024

It's pretty smooth except we really, really, really need two features: a way to offer our affiliates a spot bonus and a way to give them a minimum threshold each month. These features would make such a difference for us!

Using app

Over 3 years

Total reviews

5

Average rating

4.6

3 / 5 Share

Oct. 16, 2024

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for. Priority suggestions/wishlist from a brand using Collabs: -Better/more demographic search filters (Age, Interests, Local Regions) -Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to -Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

Using app

About 2 years

Total reviews

5

Average rating

4.6

4 / 5 Share

Oct. 14, 2024

It's getting better

Using app

Over 2 years

Total reviews

11

Average rating

4.2

5 / 5 Share

Oct. 11, 2024

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 8, 2024

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 5, 2024

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Using app

2 months

Total reviews

8

Average rating

4.4

1 / 5 Share

Oct. 2, 2024

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 30, 2024

Using app

5 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Sept. 26, 2024

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Using app

About 6 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 24, 2024

Using app

Over 2 years

Total reviews

4

Average rating

5.0

3 / 5 Share

Sept. 24, 2024

Shopify doesn't do enough promotion/recruiting to attract high level creators to the Collabs app. Having influencers with larger audiences would make it more of a go-to for brands and creators alike. And solve the "which affiliate platform should we use" dilemma that small brands and creators go through. As a small brand, Collabs is the most affordable, user-friendly way to share profits. Making Collabs the obvious choice should be a priority for Shopify.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 23, 2024

It is a simplified app, easy to use.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Easy to use and just what I needed!!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

this is a great program to drive sales!

Store

Buki

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 20, 2024

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own marketing efforts), and no notification is ever sent to the merchant. The only way of having any sort of control is by proactively checking ALL the time, the payouts. It's absurd. I uninstalled the app, and all of this happened while the app WAS NO LONGER INSTALLED ON MY SHOP.

Store

BOHIQ

Using app

5 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 19, 2024

Biggest waste of money and resources. Will never use again.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 18, 2024

Today I realized a fake affiliate with fake reviews on their website was referring traffic. I don't even know how that's possible. It's not ok for Shopify to promote an app that promotes fraudulent content.

Using app

Over 1 year

Total reviews

11

Average rating

4.5

5 / 5 Share

Sept. 18, 2024

Store

Joylike

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 12, 2024

It will automatically generate a 6.8% off in my shopping cart! This is crazy, please fix it quickly, I have uninstalled it, but the discount is still there

Using app

25 days

Total reviews

1

Average rating

2.0