Shopify Collabs

Sept. 17, 2022

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

Sept. 16, 2022

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

Sept. 13, 2022

LOVED Dovetale, and was excited about the buyout, but unfortunately Shopify Collabs is a far cry from what Dovetale used to be. Our affiliate codes won't work, and it's hindering our user experience.

Sept. 8, 2022

Not what I was expecting. As someone who struggles to find influencers I thought this would be a platform where I could easily offer a collab but the discover tab seems useless? I can't send these influencers an active offer really unless I DM I thought it would be like the middle man type of app.

Sept. 7, 2022

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.

Sept. 2, 2022

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

Aug. 30, 2022

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

Aug. 17, 2022

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Aug. 16, 2022

I currently use another Affiliate Application for my shopify store, but was eager to switch to this app once I saw that it would be included in my shopify subscription. However I haven't switched over as my current affiliates don't always want to sign up using their social media accounts as they prefer to sign up via email. I wish there was a feature at would allow me to email out an invite or to manually add an affiliate. For this reason alone I'm sticking with my current app even though it costs me additional fees every month. Close but not quite Shopify.

Aug. 16, 2022

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

Aug. 8, 2022

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

Aug. 7, 2022

The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.

Aug. 7, 2022

I think the app is excellent. Would be better if we can add more creators, on the finding creators feature and create already made templates in order for us to contact them easier directly from the app. Like DM on IG. Email. Etc.

Aug. 6, 2022

I love it so far. I'm glad Shopify made their system. once it has an ios app I'll give it 5 stars. Being able to check stats on a phone is such a must for me, especially as a business owner on the go!

Aug. 2, 2022

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would help incentivize and let them see how much they are making. Additionally an integration into Klaviyo would make it so much easier to communicate and do campaigns with your partners.

July 28, 2022

We've only just started our influencer programs and finally found an influencer platform that we can easily manage this. The design is beautiful and easy for our team to use. We're excited to build out our programs further!

July 26, 2022

Overall, we like the app, it's easy to use, and largely automates the management of influencers. We'll probably move from our existing Affiliate platform at some point, but would like a few more features first, most obviously, the ability to change the email template that goes out to applicants. We have to re-write it every time, and it 'feels' like there's an option somewhere to change the template, but we've not been able to find it.

July 23, 2022

Finally we find this influencer marketing platform and this is really easy and convenient to use. Will recommend to anyone who want such function. Really love it.

July 22, 2022

This is a super easy app to use and it customizable. The welcome page is really clean and inviting. I wish there was somewhere to upload agreements etc.

July 20, 2022

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale: -We need to be able to message influencers from the app -Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account -We need to pay commissions 'fixed amount per product' and that option is not available