Shopify Collabs

Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.

I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?

great for connecting with influencers

Its okay wish they had a designated rep to help when I need it but besides that its a great way to connect with customers

Very disappointing. If I would have found this app a year ago, I'd say it's beautiful and helpful. Now, the feature page is boring and generic. I researched about this app on YouTube and found it to be so gorgeous and intriguing, having anyone get excited to sign up. They started so strong and change to be sad looking.

IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.

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I love how easy it makes it for us to enable revenue share with a creator without having to do any of the tracking or management manually.

great. I love it

Do not download the new collabs app on the Apple Store if you are creator!!! It will be your biggest mistake. Use the web browser only. They send out alerts to brands and all of a sudden right after I downloaded the app, almost every brand I work with started pausing my partnerships! It was crazy! They do not protect influencers or content creators at all.

It looks like some fake content creator accounts can take part of your sales almost everyday. I never connected to any creators, all I did was to set up a 10% commission for affiliate links. Today I reviewed my bills and realized I have collabs comissions, when I check those creators' social media pages, none of our brand nor products were mentioned. However, they took 10% of our sales for a lot of orders. I smell scam, so I ended my affiliate link right away. Also, I see Shopify tagged the content creators as mid-fraud/high-fraud, if so, then why you still give commission to them? If you mark them as fraud, you should suspend their account! Unfortunately, Shopify told me it's too late to dispute the payment to the scammer. It should never be too late to dispute payment to scammers!!! I want my money back!!!!

Easy to set up. easy to use. Enjoying the use of this app.

love shopify.

We use and other affiliate networks like shareasale, collabs conflicts and causes double charges. A lot of the people inside are fake or using famous social accounts to approach but careful. A lot of discounts also licked all around coupon websites without our permission. At the end we decide to delete the collabs, but even after a month after the delete we got charged for an order made almost month after the delete. We had to open case with shopify investigating the matter. Still in process for refund and permanent delete of our footprint with the collabs. We dont recommend it yet. they need to work more with the app before it's fully trusty ! im sorry 1 star.