Shopify Collabs for Shopify

Shopify Collabs

Work with influencers to promote your brand and drive sales
Rating
4.1
Feedback
427
Reviews
Chart
#885
Shopify

All reviews

1 / 5 Share
June 12, 2023

I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.

Store Using app Total reviews Average rating
Shopmagnolialaneboutique About 1 hour 1 1.0
Developer Reply

Hi there, Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Mario | Shopify

1 / 5 Share
June 7, 2023

It theory its a great idea... execution sucks! Talk about lost products, time and money...its like chasing around preschooler's to post something...some got the products and didn't even post...over a dozen sent out...zero sales... HARD PASS until they are held reliable!

Store Using app Total reviews Average rating
Oak + Tonic 10 months 11 4.3
Developer Reply

Hi there, Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with. Anh | Shopify

2 / 5 Share
June 6, 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers. The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it. The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

Store Using app Total reviews Average rating
Sorbetdreams About 24 hours 1 2.0
Developer Reply

Hi there, Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern. Thomas | Shopify

4 / 5 Share
May 24, 2023

Providing a very easy platform by which to provide products and/or discounts to people with special codes that can tie back to sales is an A+ 5 star experience. A couple of clicks and all automated payment is all you can ask for. However, there is no visibility into post gifting even though you have all their info. There's no analytics. There's no backend. There's no feedback. I should be able to click on their profile and see if they've posted anything related to my product. I should be able to message people or even send email campaigns and promotions to all my ambassadors or subsets of them. I should be able to rate people so that other brands can see who follows through and who drives sales. I would be surprised if even 10% of the people actually post content. It also does not drive sales. I may get 1 sale for every 3 gifts. It is absolutely of no direct value economically. But I do get some good content from here, and it's much easier than having to deal with endless instagram requests for products. But Shopify could make this infinitely more value almost immediately with very little effort.

Store Using app Total reviews Average rating
Little Hometown 10 months 4 2.8
1 / 5 Share
May 22, 2023

I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.

Store Using app Total reviews Average rating
Developer Reply

Hi there, Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions. Thomas | Shopify

3 / 5 Share
May 19, 2023

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

Store Using app Total reviews Average rating
EARA 9 months 1 3.0
Developer Reply

Hi there, Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions. Thomas | Shopify

3 / 5 Share
May 18, 2023

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops! Thank you! Denise

Store Using app Total reviews Average rating
Bisou Bisou Skin About 23 hours 2 4.0
Developer Reply

Hi There, Jason here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. This is a great question and I'm going to follow up with you over email to open up the lines of communication to share more information about all of the other features Collabs offers to help you work with creators. Jason | Shopify

2 / 5 Share
May 12, 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Store Using app Total reviews Average rating
Posh Pet Glamour Boutique About 1 year 31 4.3
Developer Reply

Hi there, Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing. Brett | Shopify

4 / 5 Share
May 9, 2023

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding. - can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing. - what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this. - What is the difference between members and affiliates? Very hopeful for this app!

Store Using app Total reviews Average rating
The Dairy Fairy About 1 month 5 4.0
3 / 5 Share
May 3, 2023

Having issues saying i don't have permission and have to keep reinstalling. But people are applying fine via website. Could i please have some help with this. Thanks

Store Using app Total reviews Average rating
Bueno Shoes About 2 months 2 4.0
Developer Reply

Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern. Jason | Shopify

2 / 5 Share
May 1, 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

Store Using app Total reviews Average rating
NARY About 2 months 3 4.0
Developer Reply

Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern. Jason | Shopify

2 / 5 Share
April 29, 2023

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can't properly invite or register to use them.

Store Using app Total reviews Average rating
Gyv Me Body About 2 years 6 3.7
Developer Reply

Hi Gyv Me Body team, William here from Shopify support, thanks for taking the time to use and review the Shopify Collabs app, we appreciate all feedback we receive. I'd like to reach out to you to discuss the situation you've described here and work to resolve it. We'd love our app to work for you. William | Marketplaces Support Specialist Shopify

2 / 5 Share
April 26, 2023

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

Store Using app Total reviews Average rating
MacondoForever 10 months 14 4.6
Developer Reply

Hi there, Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks. Mario | Shopify

5 / 5 Share
April 18, 2023

Great app and really easy to use. The tech team are very helpful too. I would highly recommend using this app to help grow your business using influencers.

Store Using app Total reviews Average rating
HotSnap About 1 month 3 5.0
5 / 5 Share
April 18, 2023

Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything. They are constantly evolving and we cannot wait to see what they have in-store next!

Store Using app Total reviews Average rating
Glisten Cosmetics About 1 year 4 5.0
5 / 5 Share
April 17, 2023

Shopify Collabs is a dream come true. It has helped us scale our Affiliate Program and increase overall sales. The automatic payments are convenient as well. I would definitely recommend this app!

Store Using app Total reviews Average rating
CharaChorder 10 months 2 4.5
5 / 5 Share
April 15, 2023

Affiliate manager app for free - what can I say. Love the functionality too. FREE PAYPAL MASS PAYOUTS LETS GOOOO. Wish there was one big button to pay all affiliates at once though.

Store Using app Total reviews Average rating
Fusion Motorsports USA 19 days 14 4.4
5 / 5 Share
April 5, 2023

Shopify Collabs is by far the easiest collab tool to set up, kick-off, and maintain. While they are still adding new features, its come a long way in just a few months. Since the Shopify Flow integration, its opened the doors to automation. I highly recommend trying it out before you invest in other (much more expensive) tools.

Store Using app Total reviews Average rating
plug 3 months 7 3.9
3 / 5 Share
April 4, 2023

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

Store Using app Total reviews Average rating
CARDER AMSTERDAM 37 minutes 3 4.3
Developer Reply

Hi there, Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon! Charlotte | Shopify

3 / 5 Share
March 29, 2023

Do not use this App if you have Markets in use with redirects based on location. The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market. If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless. Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.

Store Using app Total reviews Average rating
Twisted Beast 8 days 5 4.6
Developer Reply

Hi there, Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to make sure that you get the support you need regarding the issues you're reporting. I'll be sending an email out to open the lines of communication, and help where I can. - Nate | Shopify

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