Shopify Collabs
Work with influencers to promote your brand and drive sales
Rating
4.0
feedback
388
chart
#832
All reviews
April 18, 2023
Great app and really easy to use. The tech team are very helpful too. I would highly recommend using this app to help grow your business using influencers.
April 18, 2023
Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything. They are constantly evolving and we cannot wait to see what they have in-store next!
April 17, 2023
Shopify Collabs is a dream come true. It has helped us scale our Affiliate Program and increase overall sales. The automatic payments are convenient as well. I would definitely recommend this app!
April 15, 2023
Affiliate manager app for free - what can I say. Love the functionality too. FREE PAYPAL MASS PAYOUTS LETS GOOOO. Wish there was one big button to pay all affiliates at once though.
April 5, 2023
Shopify Collabs is by far the easiest collab tool to set up, kick-off, and maintain. While they are still adding new features, its come a long way in just a few months. Since the Shopify Flow integration, its opened the doors to automation. I highly recommend trying it out before you invest in other (much more expensive) tools.
April 4, 2023
I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?
Hi there, Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon! Charlotte | Shopify
March 29, 2023
Do not use this App if you have Markets in use with redirects based on location. The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market. If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless. Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.
Hi there, Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to make sure that you get the support you need regarding the issues you're reporting. I'll be sending an email out to open the lines of communication, and help where I can. - Nate | Shopify
March 22, 2023
Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.
March 15, 2023
Just making the influencer sign up for a Shopify account is a deal killer. Not working at all. I was hoping to be a good platform but unfortunately, it sucks!
Hi there, Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support. Vance | Shopify
March 15, 2023
I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker. Added features around storing creative and content for the influeceers to use would also be very useful. I am switching provider.
Hi there, Thank you for taking the time to provide us with this feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions. Mario | Shopify
March 7, 2023
Seriously amazing. Can't believe this app is free. We were paying $10k per year for Sideqik before we found this. The "recruiting" features could be more robust but heck, it's free. I love that you can change the discount code but keep the same affiliate link. Everything tracks well too. Love how seamlessly this app works with Shopify's back end. It automatically applies the coupon code when someone visits an affiliate link too. Love the tier system as well. I'd love to see a direct deposit payout method added. Would also love to see the ability to create dynamic coupon codes that automatically change every so often but tie to the same affiliate link. That would prevent Honey and Capital One Shopping from snagging our influencers' codes. I'd give this app 10 stars if I could. Thank you so much for making this!!!!
Feb. 24, 2023
I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need: #1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying. #2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application. #3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP. #4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.
Feb. 19, 2023
I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.
Feb. 9, 2023
I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.
Hi there, Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with. Charlotte | Shopify
Feb. 9, 2023
We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products! www.TrainingMask.com
Oct. 14, 2024
Nice app. Exactly what I need. Collab partners can see analytics therefore they trust us 100%. Support fast responding and solving any tech issues within a monute. Best solution
Jan. 30, 2023
Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.
Jan. 26, 2023
Love the app. It solves most of our needs, and love that they continue to roll out new features. Collabs makes managing our program seamless and tracking results a breeze. Would recommend anyone to anyone looking to scale their influencer/creator program.
Jan. 19, 2023
This is something that is really expensive from other platforms that aren't necessarily Shopify friendly. When you learn to manage your collaborations here, it makes the process so simple, transparent, and manageable. I would give it 10 stars if I could. My only request (or my only ignorance) for this platform would be to streamline the search process for influencers to better filter out accounts of creators looking to work rather than people who simply have accounts on IG for instance. It would make the hunt for content creators better.
Jan. 17, 2023
This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members! If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.
Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern. Jason | Shopify