All reviews

Rating Breakdown

  • 5
    52% (200 ratings)
  • 4
    8% (32 ratings)
  • 3
    8% (31 ratings)
  • 2
    8% (30 ratings)
  • 1
    24% (95 ratings)

Reviews with Text

  • 70% (273)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

Great app and really easy to use. The tech team are very helpful too. I would highly recommend using this app to help grow your business using influencers.

Store

HotSnap

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2023

Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything. They are constantly evolving and we cannot wait to see what they have in-store next!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2023

Shopify Collabs is a dream come true. It has helped us scale our Affiliate Program and increase overall sales. The automatic payments are convenient as well. I would definitely recommend this app!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2023

Affiliate manager app for free - what can I say. Love the functionality too. FREE PAYPAL MASS PAYOUTS LETS GOOOO. Wish there was one big button to pay all affiliates at once though.

Using app

19 days

Total reviews

14

Average rating

4.4

5 / 5 Share

April 5, 2023

Shopify Collabs is by far the easiest collab tool to set up, kick-off, and maintain. While they are still adding new features, its come a long way in just a few months. Since the Shopify Flow integration, its opened the doors to automation. I highly recommend trying it out before you invest in other (much more expensive) tools.

Store

plug

Using app

3 months

Total reviews

12

Average rating

4.0

3 / 5 Share

April 4, 2023

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

Using app

37 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon! Charlotte | Shopify

3 / 5 Share

March 29, 2023

Do not use this App if you have Markets in use with redirects based on location. The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market. If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless. Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.

Using app

8 days

Total reviews

5

Average rating

4.6

Developer Reply

Hi there, Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to make sure that you get the support you need regarding the issues you're reporting. I'll be sending an email out to open the lines of communication, and help where I can. - Nate | Shopify

2 / 5 Share

March 22, 2023

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Using app

About 4 hours

Total reviews

1

Average rating

2.0

1 / 5 Share

March 15, 2023

Just making the influencer sign up for a Shopify account is a deal killer. Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support. Vance | Shopify

2 / 5 Share

March 15, 2023

I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker. Added features around storing creative and content for the influeceers to use would also be very useful. I am switching provider.

Store

Limber

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Thank you for taking the time to provide us with this feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions. Mario | Shopify

5 / 5 Share

March 7, 2023

Seriously amazing. Can't believe this app is free. We were paying $10k per year for Sideqik before we found this. The "recruiting" features could be more robust but heck, it's free. I love that you can change the discount code but keep the same affiliate link. Everything tracks well too. Love how seamlessly this app works with Shopify's back end. It automatically applies the coupon code when someone visits an affiliate link too. Love the tier system as well. I'd love to see a direct deposit payout method added. Would also love to see the ability to create dynamic coupon codes that automatically change every so often but tie to the same affiliate link. That would prevent Honey and Capital One Shopping from snagging our influencers' codes. I'd give this app 10 stars if I could. Thank you so much for making this!!!!

Store

Scooch

Using app

21 days

Total reviews

19

Average rating

5.0

4 / 5 Share

Feb. 24, 2023

I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need: #1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying. #2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application. #3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP. #4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.

Using app

11 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 19, 2023

I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.

Using app

6 days

Total reviews

4

Average rating

3.8

2 / 5 Share

Feb. 9, 2023

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Using app

6 days

Total reviews

2

Average rating

2.5

Developer Reply

Hi there, Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with. Charlotte | Shopify

5 / 5 Share

Feb. 9, 2023

We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products! www.TrainingMask.com

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Nice app. Exactly what I need. Collab partners can see analytics therefore they trust us 100%. Support fast responding and solving any tech issues within a monute. Best solution

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Love the app. It solves most of our needs, and love that they continue to roll out new features. Collabs makes managing our program seamless and tracking results a breeze. Would recommend anyone to anyone looking to scale their influencer/creator program.

Store

Lalo

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This is something that is really expensive from other platforms that aren't necessarily Shopify friendly. When you learn to manage your collaborations here, it makes the process so simple, transparent, and manageable. I would give it 10 stars if I could. My only request (or my only ignorance) for this platform would be to streamline the search process for influencers to better filter out accounts of creators looking to work rather than people who simply have accounts on IG for instance. It would make the hunt for content creators better.

Store

Bandz

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 17, 2023

This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members! If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey there, Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern. Jason | Shopify