Shopify Collabs for Shopify

Shopify Collabs

Work with influencers to promote your brand and drive sales
Rating
4.1
Feedback
427
Reviews
Chart
#885
Shopify

All reviews

1 / 5 Share
June 21, 2024

Absolutely terrible experience. Creators just take free gifts and ghost. Shopify Collabs is a way for random people (not actual collaborators or influencers) to take free product from you. Not a way to make money, a way to lose money. Also, there is no expectation set by Shopify Collabs for these "creators". But of course there is an expectation to the business to provide something, whether free or a discount. Very disappointing. You are better off connecting with people yourself on social media platforms.

Store Using app Total reviews Average rating
Jacob Bromwell® Over 1 year 7 3.9
Developer Reply

Thank you for sharing your experience. I understand it must be difficult when creators don't uphold their part of your agreement. While Shopify provides the platform to facilitate the connection between merchants and creators, we don't have the authority to enforce these agreements. For this reason some merchants choose to seek legal counsel and create contracts that both parties can sign. This might be helpful to consider if you choose to continue using Shopify Collabs. For more information please refer to the Shopify Collabs Terms of Service: https://shopify.link/NGAG. -Erin, Shopify Support

5 / 5 Share
June 20, 2024

ya

Store Using app Total reviews Average rating
Skates USA 5 months 1 5.0
1 / 5 Share
June 14, 2024

Zero app localization for Japanese. Reached out multiple times to support but they never update the interface to include Japanese.

Store Using app Total reviews Average rating
GoDoggy Over 1 year 9 4.1
Developer Reply

Hi, there. Thank you for taking the time to leave this review! It's great to hear you're interested in using Shopify Collabs and I'm happy to pass on your feedback. -Erin, Shopify Support

5 / 5 Share
June 6, 2024

Store Using app Total reviews Average rating
Chaos Audio 2 months 6 5.0
5 / 5 Share
June 6, 2024

Store Using app Total reviews Average rating
ENYA MOND 4 months 2 5.0
4 / 5 Share
June 3, 2024

The Collabs app is great however it would be useful to see which influencers have already been invited to collaborate when browsing for new partners.

Store Using app Total reviews Average rating
Shrieking Violet® About 2 years 3 4.7
5 / 5 Share
June 2, 2024

Shopify Collabs is an affiliate marketing tool designed to connect creators and brands. Whether you’re a business owner seeking partners, sending out gifts, or tracking affiliate offers, Collabs aims to help you drive more sales.

Store Using app Total reviews Average rating
Bijou Boutique 5 days 9 5.0
5 / 5 Share
June 1, 2024

Love using this collabs app! So easy to use and helps keep everything organized.

Store Using app Total reviews Average rating
The Elite Co 3 months 3 5.0
5 / 5 Share
May 30, 2024

Store Using app Total reviews Average rating
MasterPieces Puzzle Company INC About 1 month 2 5.0
5 / 5 Share
May 28, 2024

Store Using app Total reviews Average rating
JOYANDMARIO 9 months 1 5.0
1 / 5 Share
May 25, 2024

This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is nothing we can do"! How about suspend the accounts of creators who take advantage of brands just to get free products! When I had an issue with a creator on Influenster, the CEO immediately took action and even wanted to send me a refund for the $300 worth of product the creator got. Step it up Collabs. The app is supposed to be a positive, collaborative experience, not one that hurts the very brands that use shopify as their website host to run their businesses.

Store Using app Total reviews Average rating
MAXDAHLIA Skincare Over 1 year 1 1.0
Developer Reply

Thank you for sharing your feedback! I understand that it must be disappointing when a creator hasn't upheld their end of an agreement. For this reason, some merchants choose to create contracts that both parties can sign. Shopify provides the platform to facilitate the connection between merchants and creators, but we do not have the authority to enforce agreements. You may wish to seek legal counsel regarding any unfulfilled collaborator tasks. Please review the Shopify Collabs Terms of Service for details: https://shopify.link/NGAG. -Sophia, Shopify Support

2 / 5 Share
May 10, 2024

*Very basic* The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff

Store Using app Total reviews Average rating
PolyC's Premium PCOS 19 days 2 3.5
Developer Reply

Thank you for taking the time and sharing this review. While all the creators in our network are fully vetted, it's important to set expectations with influecners during the application process. We appreciate your feedback and will be sure to share it with our teams. Cheers. -Elias, Shopify Support

2 / 5 Share
April 25, 2024

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

Store Using app Total reviews Average rating
MICHE 22 days 12 3.3
Developer Reply

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

1 / 5 Share
March 15, 2024

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

Store Using app Total reviews Average rating
peachpot.co 23 days 1 1.0
Developer Reply

Hi, there. Thank you for taking the time to leave a review for Shopify Collabs! I'm happy to put forward a feature request regarding being able to report influencers to our Collabs Devs for their consideration in a future update. If the app is having trouble loading, please check to make sure you're using the latest version, that your device is also on it's latest OS version, and try re-installing the application. Thanks again for your review! -Imogen, Shopify Support

1 / 5 Share
March 4, 2024

Terrible. Very basic. Just like all other Shopify apps.

Store Using app Total reviews Average rating
Airportag Almost 2 years 7 2.3
Developer Reply

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support

2 / 5 Share
Feb. 28, 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it. Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

Store Using app Total reviews Average rating
Unicorn Snot Almost 2 years 9 3.6
Developer Reply

Hi, there. Thanks for taking the time to leave a review. I would suggest reaching out to our support team directly, so that we can gather more context about this issue and assist further. You can reach our team via our help center here: https://shopify.link/WJna. -Rick, Shopify Support

1 / 5 Share
Feb. 26, 2024

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

Store Using app Total reviews Average rating
Chokers.co.uk 4 days 2 1.0
Developer Reply

Hi, there! Thank you for sharing your feedback. We're sorry to hear it did not meet your expectations. Our team would like to further understand the specific issues you're experiencing regarding the page not loading, button and image display. If you'd like, you can chat with us more in depth via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

1 / 5 Share
Feb. 23, 2024

*** Update: Shopify customer support said there's a problem with Meta integration that they're working to fix, so there's still hope. *** When setting up Instagram I keep getting this confirmation: "You've now linked Shopify Collabs to Facebook" but then on the Collabs settings this error shows: "To connect you must grant Page permissions for at least one Facebook Page" Looked through shopify forums but couldn't figure this out.

Store Using app Total reviews Average rating
StudioSharonGuy 4 days 1 1.0
Developer Reply

Hi, There. Thank you for taking the time to leave your review. You will want to make sure that your Facebook account has a Facebook Page that you will be connecting your account to. If you're not sure how to create your Facebook page, please follow the steps here: https://shopify.link/6M4B. If you do have a Facebook Page and you're not sure how to grant permission to Shopify, please follow this help doc: https://shopify.link/bYpk. If you're still not able to connect your page, please contact our support team so they can take a look at this for you: https://shopify.link/WJna. Write "I need support" in the chat, and follow the prompts to connect. -Kitana, Shopify Support

2 / 5 Share
Feb. 13, 2024

La version mobile et en passant par l'application shopify bugent. Seule fonctionne la version pc. Les influenceurs que je recrute semblent galerer à s'inscrire.

Store Using app Total reviews Average rating
goldenmask.fr 4 days 9 2.7
1 / 5 Share
Feb. 5, 2024

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned? re your reply... what would be close to education?

Store Using app Total reviews Average rating
Laughing Ogre Press 9 months 1 1.0
Developer Reply

Thank you for your review. Please select those closest product type to your products. If you don't beleieve there is one, then please contact our Support Team (https://shopify.link/qL3P) for the next best steps. -Emily, Shopify Support

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