Shopify Collabs

March 4, 2024

Terrible. Very basic. Just like all other Shopify apps.

Feb. 28, 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it. Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

Feb. 26, 2024

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

Feb. 23, 2024

*** Update: Shopify customer support said there's a problem with Meta integration that they're working to fix, so there's still hope. *** When setting up Instagram I keep getting this confirmation: "You've now linked Shopify Collabs to Facebook" but then on the Collabs settings this error shows: "To connect you must grant Page permissions for at least one Facebook Page" Looked through shopify forums but couldn't figure this out.

Feb. 13, 2024

La version mobile et en passant par l'application shopify bugent. Seule fonctionne la version pc. Les influenceurs que je recrute semblent galerer à s'inscrire.

Feb. 5, 2024

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned? re your reply... what would be close to education?

Jan. 29, 2024

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations. Unsure how to resolve this as I went through all the settings and there seems to be no way to account for this.

Jan. 9, 2024

It's important to understand what this app is and what is isn't. It is a simple way to find and invite influencers to work with your business, or for them to apply to you. Being native to Shopify the creation and allocation of discount codes and commission deals is easy, as is the payment of commission to influencers. You can create bespoke products offers or gifts for each partner. However, the job of vetting who you work with and what you give them is down to you, as are the terms and conditions you set for your individual agreement with each partner. Have a think about this first and agree it with anyone you work with and you'll save yourself a world of trouble later down the line.

Dec. 30, 2023

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has resulted in more financial loss than gain for our company. Additionally, the platform lacks a crucial functionality for mass communication with influencers, making it challenging to keep them informed about the latest product news and updates. This significant oversight hinders effective collaboration and marketing strategies.

Dec. 12, 2023

I have tried many times，there is no verification email，so how should I invite creators?

Dec. 10, 2023

This app is a joke. The "influencers" who use it are after free product only. There is no way to hold them accountable for actually promoting the product. Every single collab who has applied, never posted to any socials after getting their product and have stopped communicating with us. We since changed our gift to 50% off their first order instead of free product - now anyone who applies private messages us on Instagram asking for free product to promote. What a joke.

May 28, 2025

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar 28-05-25 Me han descontado las comisiones y no se las envian a los colaboradores, hay poco información al respecto, y el dashbooard es complicado y se pone cada vez peor en vez de mejorar

Oct. 7, 2023

les liens personnalisé ne fonctionne pas j'ai invité des collaborateur j'ai créer leur tiers et les ai inviter dedans mais quand on va sur le lien personnaliser on a un message d'erreur et on ne peut accéder au site..

Oct. 6, 2023

I feel like almost every applicant is a fake person. I am getting several applicants, which I thought was good at first. When I take a look at their profiles it's obvious they are not real accounts. I have sent offers to many but no communication or next step after that has happened with any of them.

Sept. 20, 2023

Gating the entry to collab network with minimum sales criteria of 10K USD (It is equivalent to 800,000 INR) for India based business is pretty steep. This should be revisited for Non-US business

Sept. 18, 2023

We switched over to this app from Refersion and are starting to regret it. Collabs discount codes don't stack, and when you use a 3rd party plugin to stack the discounts codes arent registered to their respective influencer, thus having to manually figure out how to send them their commissions.

Sept. 6, 2023

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

Sept. 1, 2023

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Aug. 21, 2023

This is the worst app I have come across. Nothing is clear what needs to be done and how to work with it.

Aug. 4, 2023

The app is a good way to get started with affiliate campaigns but I can't figure out a way to pause applicants. We have enough collaborators for now but they keep applying. If we remove our brand from the collabs network, the app tells us that existing affiliate links will be broken.