Shopify Collabs
Shopify Collabs - Shopify's Influencer App
Rating
3.3
feedback
274
chart
#985
All reviews
Rating Breakdown
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May 27, 2022
We just signed up but cannot find any documentation or videos explaining how set up influencer commission rates and we do not know if this works if we are offering an auto discount on products in our store now. We also cannot find any documentation on how to use the dovetale discover function to search for influencers. Some clear self learning documentation or videos would be very helpful.
Hi there, Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to help provide answers to your questions. I've also passed this feedback onto our developers so we can update our documentation to contain more information in the near future. Vance | Shopify
May 27, 2022
The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...
Hi there, Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support. Vance | Shopify
May 13, 2022
same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...
Hey there, Charlotte here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can get you logged back into the app. Talk soon. Charlotte | Shopify
May 12, 2022
The app itself appears to be easy to use and functional enough for a free app. We set it up easily and started to invite affiliates. However, we quickly saw that nothing was tracking. Our site is built in Webflow using Shopify + Recharge. We learned after the fact that Dovetale does not support this. This should be made clear UP FRONT. Making sure others do not end up in the same boat.
Hi there, Thomas here from Shopify. Thank you for taking the time to leave us your feedback. We have passed this feedback onto our developers and we shall update our documentation to reflect this in the near future. Thomas | Shopify
May 11, 2022
It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.
Hello, Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this. Thomas | Shopify
May 6, 2022
Are there any video instructions? I have some people trying to apply and having terrible trouble with using a Facebook Handle either personal or business. It then will ask them to log in and then says the email is already taken. So when forgot password is selected no reset email is sent. Please help.
Hello, Jackie here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app. Jackie | Shopify
May 3, 2022
Support got back to me and answered all of my questions. From their answer, Dovetale isn't as functional as UpPromote, but a lot of Dovetale's features seem cleaner, more intuitive and Dovetale is free. Not sure if I'll be making the switch yet, but manual referral entry isn't possible, so it's likely I'll have to pass on Dovetale until that feature is possible.
March 4, 2022
This App looks clean, pricing is good, i have emailed support a question and they replied immediately.
Sept. 2, 2021
As someone who is just stepping into influencer marketing, Dovetale makes everything SO easy! It has everything built in and walks you through all you need to know. I have tried so many different apps and nothing compares.
Aug. 10, 2021
Dovetale makes the influencer search process much more efficient and effective; combined with their outstanding customer service the app is definitely worth signing up for!
Aug. 9, 2021
Hands down, the best customer service we have dealt with in the software space. Attentive team, fantastic UI, helpful how-to brand videos and easily optimized so we can easily manage tasks without taking up the entire day.
July 29, 2021
Absolutely love this app! It is so easy to use and well done. Customer service is INCREDIBLE and responds so quickly and helps with any questions that come up. We are so glad we found Dovetail!
July 23, 2021
Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!
July 23, 2021
We switched over from a different influencer marketing software to Dovetale, and it has been so helpful for reaching out, searching for influencers, and managing influencers. We had some questions concerning how to set up, and the support team was very responsive.
July 16, 2021
Dovetale has really clean UI and intuitive user experience. I'm using it to prospect, manage, and communicate w/ our influencers and we're saving so much time & pain with streamlined process and flow. Highly recommend!!
June 27, 2021
The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.
May 20, 2021
The app has every feature we need for influencer outreach. Had some questions concerning the set up and the team was very responsive. Can highly recommend it.
May 12, 2021
Dovetale has built extremely powerful filters to find and reach out to the right influencers for your brand. No more manual search and outreach. Love the ML tool that identifies accounts with high bot ratios. Thanks Mike + team for building such a useful product for e-commerce merchants!
May 10, 2021
Beautiful interface that seems too seamless to be true (it isn't). No more jumping between spreadsheets, portals and our Shopify page to make sure each ambassador/affiliate has the right code - everything is done for you. My only regret is not using this years ago. Highly recommend to anyone managing ambassadors and/or affiliate in-house.
May 6, 2021
Love using Dovetale to manage our influencer marketing campaigns! Best tool out there. Big shoutout to Mike for awesome support.