CJdropshipping: Much Faster
You Sell - We source and ship for you!
Rating
4.9
feedback
2,552
chart
#915
All reviews
Jan. 17, 2025
ACHTUNG alle guten Bewertungen sind hier Fake und wurden von CJ Dropshipping Agenten erzwungen. Finger weg von CJ Dropshipping das sind alles Betrüger und ihr werdet nur Probleme haben. Sobald es zu Problemen bei einer Sendung kommt wird das einfach ignoriert und man bekommt sein Geld nicht zurück, außerdem können und wollen sie nicht nach neuester DSGVO vom 13.12.2024 arbeiten. Es gibt keine bevollmächtigte Europäische Wirschaftsperson und Angaben zu Hersteller und Bevollmächtigten Personen in der EU werden auch nach mehrmaligem Nachfragen nicht bekanntgegeben und somit werden die Produkte die von CJ Versendet werden illegal in die EU eingeführt. Leider ist somit der europäische Händler also in diesem Fall ihr die einzige greifbare Person und werdet somit rechtlich für deren misserabele und illegale Arbeit zur Rechenschaft gezogen. HAltet euch fern von CJ Dropshipping ihr bekommt nur Probleme damit
Sept. 9, 2023
Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!
July 11, 2023
SCAM no customer support products dont ship site doesnt work its just a replicated alibaba page run by scammers
Store
Now Alchemy
Using app
5 days
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Feb. 18, 2025
La livraison est en moyenne de 10 jour comme aliexpress maintenant ou temu, ou en rupture de stock alors que c'est toujours en stock cher eux, et cela, même si ou leur dit de mettre à jour leurs stocks, ou alors envoyé au bout de 9 jours. Me revoilà pour indiquer que certains clients peuvent recevoir la commande avec des frais de douane demandés au client au moment de la réception, qui n'ont pas été payés par cjdroshipping, et lorsque l'on demande le remboursement de la commande auprès de cjdropshipping, car elle repart chez eux, sachez qu'il refuse de rembourser et de payer les frais de douane, qui correspondent au frais des articles arrivant hors UE, alors que c'est à eux de faire la bonne déclaration et de payer les frais que l'on paye lorsque l'on achète l'article chez eux. Donc, ils ne paient simplement pas les frais qu'il devrait payer, en grugeant et en espérant que ça passe. Et quand cette situation arrive, il encaisse l'argent, le client ne reçoit rien, et on rembourse le client en perte sèche, car ils ne veulent ni rembourser ni payer les frais de douane.
April 8, 2023
Funktioniert einfach nicht, man will sich anmelden aber man wird nur auf die Anmelde Seite geschickt und fertig. Egal was man anklickt es funktioniert nicht, mit Shopify verifizieren funktioniert auch nicht.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
March 22, 2023
AN ABSOLUTE DISASTER! Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
April 18, 2023
the worst website i ever used in my business system is not done well as well you always will pay more for your order even for small product they will tell you its over weight and let you pay 100s of dollers extra for shipping so its a ripping off system that will show you cheep shipping then you will be ending up paying 100s extra for shipping and you will start losing customers and your business will start making loses
Dec. 2, 2022
I wish I could start this off with the screenshot I took. I had a rep tell me there was no site to leave a review on. Lucky me I found one. Although I appreciate the cheap products for my customers you get what you pay for. Or I don't get it, I should say. I was given a refund (only through there wallet) not a refund to my actual account, for a product that I was told was in stock for a customer, just to be told 3 weeks later it is gone and my customer's second product, that I paid extra on to get it rushed, still after three weeks was never shipped. Getting the refund back is fine, but they put it in Their wallet not back in my account, and then made me pay extra to get my own money back!!! Trash I'm sorry. I know it's not the reps, it's the company. Just be cautious. This is another way for them to pay there people, skimming off the top of everyone's orders. Making you pay extra by saying they had to source the product somewhere else, just to later say the product is gone, and still keep your money. And keep your priority shipment money just to still send ONE product LATE TO THE PAYING CUSTOMERS. My customer still HAS NOT received her product. It is now Dec 2 and she ordered them Nov 13 2022. SMH
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Nov. 20, 2022
I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has been sitting in the CJ system and the transaction cannot be finalised due to their system error. It's been absolutely frustrating. I am so glad I haven't transitioned my store over to the CJ platform as this would have ruined my business. I caution other business users to test out the process for yourself before proceeding. My experience has been nothing but unsatisfactory from the go.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Oct. 30, 2022
I Have been using the platform for around 9 months .. for kids clothings. well what i found is the following : 1- 50% of the items available on the website and the stock mentioned are totally wrong, once your client makes a purchase after 5-7 days you might received an email that the item is not available so basically you will lose your customer trust .. and some items 7 days after the order !!! 2- Shipping prices is the same issue ... once you pay your shipping fee 50% of the items you will receive an email that your order on hold until you pay the shipping difference! which will be added cost + shipment delay, we are talking +4-5 days extra delay if this happened ..so basically you are taking about 14 days until the item is shipped from the warehouse to the shipping company .. then the shipping days is calculated like 6-12 days + 14 days sourcing, payment, delay .. extra which will lead you to this 90% of your orders will be returned cuz it didn't come on time and the delay, and the extra cost on you ... most of the services are promised are just on paper .. photography .. custom packing, extra .. its there in the website but you will either get no reply or sorry we cant do it at the moment .. ! my custom packing ticket is open for 4 months now and still pending .. and most of the reviews here that mention a person's name its like they will ask you to please write a review and mention my name extra .. cj can be useful if you order your private inventory, and use a private shipping agent .. but that's not dropshipping
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Sept. 1, 2022
don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. We will help you check the specific reason.
May 22, 2022
I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which takes time. For the new users, I suggest considering thoroughly before using CJ.
Hi dear, we are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: [email protected]. We will help you to double-check the process. Thank you for your understanding!
May 3, 2022
Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.
Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.
Feb. 17, 2024
AWFULL AND USELESS SUPPORT! Had an order fullfilled via CJ, oder was refused by carrier and sent back to CJ. Asked CJ about the reason for that -> Ticked opened on Feb 08. 2024. Had several chats with the support then, everytime a different person, every time I was tould to wait. Today is Feb. 17. 2024. CJ still have no idea what went wrong with the shipment. I have more orders for the same items in the mean time. Asked CJ what to do to avoid the same issue occuring again. Support says to wait, my agent "normally" will be back to work tomorrow... I am speechless about ths one. I understand they have CNY and are low staffed, but having no advice after 9 DAYS !!! is absolutelyy NOT ACCEPTABLE
Thank you for your feedback! Your approval is our motivation.
Feb. 23, 2022
I just started using CJ a month ago, and I have to say, it has not been going well. I listed and successfully sourced a handful of products. Got many orders from my customers and was notified by my agent that half of the products were out of stock AFTER MORE THAN A WEEK of placing the order, even after they "successfully" sourced the items. Now, I have to refund hundreds of dollars to my customers. This was a problem I was trying to avoid when switching to CJ, but unfortunetely, it turned into more of a problem for my business. I had a better experience with AliExpress and Oberlo. I do not recommend CJ for dropshipping. I will now have to switch to a real sourcing agent to handle all of my orders.
Dear customer, We are so sorry that CJ didn't give you a nice ordering experience. For out-of-stock issues, we will accept all suggestions and comments from you and improve our service as soon as possible. We have urged manufacturers to ship again, and at the same time, we are also looking for new suppliers to solve the shortage problem. Please be patient for a while. Thank you very much!
Dec. 9, 2021
This is a real review not fake like 99% of the other reviews. It has been 1 month since we started using this app , they could only deliver 1 order out of 16 orders. Orders are showing no progress since more than 5 weeks. Customers are calling us everyday and we have no explanation to make. They only create an electronic shipping label but they do not actually ship the items. Stay away from this company, It is not worth to lose your hard earned reputation!!!
Hi, we learned that the problem is about tracking info not updating. Your agent has sent you messages on Skype and please keep in touch with her for the latest update. Thank you for your patience.
Dec. 11, 2021
First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.
Hi JEXIE, thanks for your feedback. Our agent will get back to you regarding the problems you mentioned. With any problems, you can still submit a ticket or write to [email protected] for help. Thank you for your patience.
Nov. 26, 2021
Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others. Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines. The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard They do not update the camp regularly. Everything that is written on the site is not true. They are only suitable for a start, later you have to get away from them or you will fail in the worst case.
Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.
July 7, 2021
I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.
Thank you for your feedback! Your approval is our motivation.
Feb. 25, 2021
The CJ drop ship service itself is maybe very good. But I don't think I'll ever know. The complexity of using the app to simply add products to your store is terrible. It is not easy as with Eprolo or Oberlo. There are no clear explanations of what needs to be done & there are various, seemingly unnecessary options as well, which makes it even more confusing. For eg there are 3 different screens that show my products, and 1 of them has conflicting information to the others regarding availability & shipping! But worst of all is their command of English. It is absolutely terrible. From their on site headings and descriptions, to their site/Youtube tutorials, to their Chat service, it is very confusing. CJ needs to invest in a few customer service people who can convey & understand information in English correctly. I have spent over an hour this evening trying to explain an issue to a customer service agent who simply could not get what I was trying to say, and I ended up giving up, with the issue unresolved. The site navigation is also below par. If you DO open chat, the text box cannot be moved around, so it goes right on the middle of your screen so you cannot see the CJ page at all. You have to close the box to look at the page, and then reopen it. There is also no way to END the chat. You can only minimize the chat screen which is very strange. Here's an example of the ambiguity of the site instructions. In the side menu Authorisation / Shopify, you'll see a summary of your store and its settings. Regarding the Inventory Sync setting, if it says "Enable" it actually means this setting is disabled. If it says Disable it actually means your connection is enabled. Such confusing titles and descriptions abound on this site. I am not confident that it is even set up to work with my Shopify site, and as explained, the Chat support are less than capable of putting one's mind at ease. This site makes me nervous about selling, in contrast to Oberlo & Eprolo whom I have been confident with right from the start.