CJdropshipping: Much Faster

Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help me if I removed my review! Absolutely disgusting. I have closed my account and will not be using them again. Buyers beware!

Based on my experiences, I do NOT recommend this app. I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately. Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks. When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping. Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

I canceled my subscription and uninstalled this app before the free trial ended because I did not like the setup of the entire app and it was useless trying to search for anything because the pages kept resetting. Really deserved zero stars but I couldn’t submit my review without marking one star. The app is a scam.

Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer. Not fast - very slow. Lost my trust and deleted all products and removed the app.

It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject. I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen. Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.

I was initially very positively surprised that the service was so fast when I had questions. But that was all. I tested this provider with 4 orders that have still not been sent for 2 weeks. What a cheek. I will never use this app again!

Be careful!!!!! they literally ruined my business. Returns are really expensive and a headche. Its really stressful to contact a supplier directly and what they promote its literally NOT what they are selling. Im getting a lot of returns and complaints about shipping times also. NOT RECOMMENDED AT ALL

If you want to ruined your business then deal with CJ dropshipping. They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.

This dropshipping site turned out to be a complete disappointment. Let's start with the quality of the products - it was subpar, not matching the descriptions. Many items arrived damaged, and getting a refund became a real headache. The delivery times were significantly longer than stated, rendering my business less efficient. The site also failed to provide adequate customer support. My inquiries about order statuses and refund issues went unanswered. The website interface is challenging to navigate, and product information is incredibly unclear. In the end, I not only lost time but also money. I strongly advise avoiding this site if you're serious about pursuing dropshipping and building a sustainable business.

Extremely disappointed with their lack of responsibility for undelivered orders, several problems at this level and no action taken even though I have been working with them for 3 years. My old agent was good, recently the service has deteriorated. Private inventory products disappear after about a year, on the grounds that they are "liquidated" without us even being reimbursed, not serious at all...

Absolutely unacceptable and deeply unprofessional service. I was clearly told the product was in stock and ready to ship. Based on that confirmation, I placed the order and even paid extra for expedited shipping. After payment, I was repeatedly assured the order was being processed and would be dispatched soon. Instead, I received constant delays, vague responses, and completely contradictory information. First, the order was “in the warehouse.” Then it was “under processing.” Later, I was told it was “lost.” This is not a minor mistake — this is blatant mismanagement and misleading communication. Charging for fast shipping while failing to ship on time is unacceptable. For small online sellers like me, every order represents real revenue and real customer trust. Your lack of transparency and accountability directly harms our businesses. If you cannot provide accurate stock information or fulfill orders responsibly, you should not claim that items are available or offer expedited shipping at all. Extremely disappointing experience.

They say much faster. But it is much slow. I am writing this after 13th days and they still could not deliver my order yet. My customer is behind me for the order. They don't have control over the logistic, no tracking update after one week also. Even customer care on chat never provide me a proper detail on it nor my private agent Gina Ge who never answered my queries nor she never tried to connect with me. Each and every day new agents reply on whatsapp. I am not at all satisfied with their service. It's not at all suitable for India. Don't go with this guys. It's a trap. My orders are struck after one update that is "Shipment handed over for line haul/ delivery" and no further update. They provided local courier contact details, mobile is switched off, landline no answer, e-mail no response. This is there value to customers. Never recommended.

I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.

Looks like very poor app. Its free to install and use but thats only 1 profit. I tried to conneckt my store, I had account on CJ for few months now, and when tried "log in" it just says " sorry, you are not logged in". Lol. Also their terms of use are a bit weird. No responsability for almost nothing. You got scammed via their platfor or similar looking site? - your problem. Bad quality of produckt / fail in manufacture - your problem. Produckts description: material - cloth. What the H is "CLOTH" lol.

I am beyond furious with my experience here. I spent $330 total ($230 for product samples plus an insane amount for shipping, and another $100 just to clear customs) because I was planning to stock these items in my store. I needed to verify the quality first, and that was the biggest mistake I could have made. When the package arrived, the quality was absolutely abysmal. I didn’t just complain; I did my due diligence. I sent them clear, high-definition photos and detailed videos showing every single defect the very next day. Instead of a refund or any professional support, they treated me like I was stupid. They sent me back four random, low-quality videos dated from completely different days, claiming they "checked" the products and found no defects. It is an insulting, gaslighting tactic to avoid taking responsibility for their faulty merchandise. They effectively stole $330 from me and showed zero interest in customer service or quality control. If you are a business owner or a consumer looking for reliable products, STAY AWAY. This is by far the worst service I have ever dealt with. Total waste of time and money.

DONT USE!!! you cannot copy tracking numbers off the mobile app on iphone. secondly the user interface is very poor, confusing and hard to use. Additionally shipping is incredible expensive and almost never as fast as advertised. it is very hard to link it to your store and theres often fulfilment issues. the tracking information is very basic and never registers properly on shopify for whatever reason. And if you make a mistake in the shipping information it can take up to 2 weeks to change regardless of if your "agent" knows about it. And if you miss the expiry date your money will vanish into thin air with no refund available. I even had one order fail border security and sent back to the manufacturer without any notification. The amount of customers that won't do business with me again becuase of cj shipping issues would be massive i regret ever signing up. "the bitterness of poor quality remains long after the sweetness of low price is forgotten" just pay the extra to get a professional dropshipping service, don't bother with this. I lost $80 because i made a mistake with an orders address however i was unable to fix my mistake for 2 weeks and it slipped my mind, it then expired without any notification or warning my $80 vanished with no refund available. they then offered a $2 coupon on my next purchase after i called them out in their shortcomings... it's clear money comes before customer service and customer relations with this lot. try to find someone who actual cares and values relationships over $80... i will never purchase with them again.

ACHTUNG alle guten Bewertungen sind hier Fake und wurden von CJ Dropshipping Agenten erzwungen. Finger weg von CJ Dropshipping das sind alles Betrüger und ihr werdet nur Probleme haben. Sobald es zu Problemen bei einer Sendung kommt wird das einfach ignoriert und man bekommt sein Geld nicht zurück, außerdem können und wollen sie nicht nach neuester DSGVO vom 13.12.2024 arbeiten. Es gibt keine bevollmächtigte Europäische Wirschaftsperson und Angaben zu Hersteller und Bevollmächtigten Personen in der EU werden auch nach mehrmaligem Nachfragen nicht bekanntgegeben und somit werden die Produkte die von CJ Versendet werden illegal in die EU eingeführt. Leider ist somit der europäische Händler also in diesem Fall ihr die einzige greifbare Person und werdet somit rechtlich für deren misserabele und illegale Arbeit zur Rechenschaft gezogen. HAltet euch fern von CJ Dropshipping ihr bekommt nur Probleme damit

Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!

SCAM no customer support products dont ship site doesnt work its just a replicated alibaba page run by scammers

If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.