All reviews

Rating Breakdown

  • 5
    90% (1,965 ratings)
  • 4
    6% (123 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,831)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2018

WOW!!! I've been using Infinite Options for quite some time now and never needed technical support because it was all so easy and they regularly add new and easy to use features. This time, though, I need a small change that required CSS and I'm not comfortable with that. So, I hired ShopPad to do it for me at an incredibly modest price. It was all finished and perfect within 30 minutes. I definitely recommend any of their products.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2016

Perfect answer to our solution. Most importantly the staff were excellent. We paid for the White Glove service and it was the "best value for your money" items purchased. Recommend this company for any of their apps.

Store

Lumilor

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2016

Excellent App! Simple and does the job! I spend days testing other paid apps and almost wasted much needed funds by purchasing a monthly subscription app with too many features I didn't need. All I needed was the ability to add simple variants. Much appreciated to this team for providing this free app!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2016

Amazing customer service, thanks Noah!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2017

We use Infinite Options for our retail and wholesale websites. It's convenient to have one app that stretches over the 2 uses. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2016

Excellent App. Has made it possible to place our personalized line on our website!

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

April 9, 2016

Absolutely brilliant. Instant support and does just what I needed as had very specific requirements for the shop! Special thanks to Noah.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2016

Great free app! I needed assistance installing it and the techs we're very prompt and helpful! Would definitely recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2016

We are installing the Infinite Options app, which in itself is the solution we've been looking for to better manage options in our Shopify store. The lack of a master inventory for all variants nearly sent us to another platform. More importantly, The ShopPad team is awesome... responsive, helpful and quick - all of which are unusual for app support. We opted for the inexpensive "white glove" install, then wanted to change the layout of our product page. We couldn't figure it out, so called. Yes, called. They responded, we described the changes we needed, and within 2 hours it was done. Suffice it to say we are now ShopPad fans, and will explore the other apps they've created for Shopify.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2016

awesome app . awesome help ... walked me thru using this app in 5 minutes ...

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2016

So far so good! Infinite Options has definitely helped streamline custom orders. We look forward to future growth in the app so we can implement it within our other e-commerce platforms...

Using app

20 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2016

Wow, I struggled with Shopify's default option set-up for a week and couldn't get it to work for the custom-made dream catchers we want to list. There were more feather colors than Shopify allowed. When I contacted Shopify Support, one of their awesome folks recommended that I try this app. The app installed with a single push of the button, and I had all my feather colors and central adornments up on our dream catcher page in less than five minutes! It couldn't have been easier. Thanks so much, Shop Pad, for making this great app, and making it free for us small businesses! I'll be checking out your other apps when I'm looking for additional add-ons. ~ Eleda www.TripleMountain.com

Using app

20 minutes

Total reviews

12

Average rating

4.9

5 / 5 Share

March 9, 2016

Great, easy to use app with amazing customer support. I asked for help in the evening and it was done in the morning! Highly recommend!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2016

Love the app and awesome customer service. Had an issue with the extra options indenting, but I emailed support and the got back to me quickly and after giving them access to my store, they fixed the issue. No complaints!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2016

Excellent service, very fast response, extremely helpful! Thanks especially to Noah for helping me with the styling!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

This app was exactly what I needed to be able to list up to 20 print sizes with over 30 colour options. If I hadn't found this I would not have been able to continue with Shopify. Installation was simple, the menu is self explanatory. What a relief I found this great app! http://ontrendandfab.com Would highly recommend to anyone who needs to have lots of variables and/or variants. I had one small glitch with choices showing in the cart twice - one email to support and they fixed it the same day. Customer service just doesn't get any better than this. I just upgraded to the logic and pricing bundles options and had some difficulty in fguring out some css for styling the frontend. When I asked for some advice on the css required to achieve the look I was aiming for I hoped for some code snippet tips but was completely surprised when Emily did all the coding for me within a few minutes. Truly the greatest customer service I have experienced with any app. I wouldn't hesitate to recommend infinite options to anyone - if you have complex product variations you probably can't be without it

Using app

Almost 9 years

Total reviews

4

Average rating

4.0

5 / 5 Share

March 4, 2016

Fantastic, quick, and friendly customer service.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2016

The customer service team is amazing! They are so easy to deal with. Easy to understand directions. I would highly recommend this App for Shopify! Love this app! Had a question since I am not totally tech savvy. I called for help and they answered instantly. The developer was so nice and helped make my issue easy and quick to remedy. Definitely recommend this app for anyone who needs customized product pages.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2019

Customer service is amazing for this app!! My shop has many custom products, so this app is a necessity. When I first setup my website, they tweaked a few things for me. And when I reached out for support again, they got back to me right away with help. I love this app & the ease of use. THANKS!

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 29, 2016

An awesome way to manage personalization, and work around some of the existing limitations with shopify

Using app

6 months

Total reviews

2

Average rating

5.0