All reviews

Rating Breakdown

  • 5
    93% (3,690 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
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5 / 5 Share

Oct. 4, 2018

I have a ton of personalized products on my retail website. I installed infinite options and it worked great! Because I'm new to this whole designing a website thing, I changed my theme in shopify and didn't realize it would affect my options I had spent so much time on. I called Infinite Options customer service and they not only logged into my account and installed the app on my new theme, they also added additional code to make the personalization options look better and gel better with my new theme! That would have taken me hours to figure out and it was done within 10 minutes. Thank you Infinite Options!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

It's easy to use and opens within the Shopify interface, the documentation is good, and the CUSTOMER SUPPORT IS GREAT! This app fills a huge gap in Shopify's capabilities! It's free, really, and they aren't using your data or customer information in any way...(I double checked the privacy policy). The only thing it doesn't have that I want is dependencies between the option sets...hopefully in a future release it will!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

I was having trouble locating my product.liquid file to install this app, so I contacted customer service for help. A lovely person, Mandy offered to do it for me and just like that it was installed and ready to go. Once installed, the options were easy to create and apply to your products. Fantastic customer service and a great app. Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

After some customisation it works like a charm. Thank you guys for fast support to fix things! Totally recommend :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

App work like a magic. It's so useful to boost sales while you simply give customer an quick option to buy associated products with simple click. Support team is awesome, they write a code to best fit for my theme and requirement. So good, thank you guys. Oh, it's FREE! Can't imagine!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

Really easy to implement :) It has really helped me create a more fulfilling shopping cart. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

I have installed this app and during installation, I stuck in codes. I have contacted support and a wonderful guy name Logan helped me a lot and he fixed my codes. I really recommend this app, they have really amazing customer service. UPDATE: I want to leave another 5-star review because they helped me again, Logan was really helpful and he provides really quick and wonderful service. Perfect customer service. So once again, If I could rate I will rate Logan with 5-star review and I would recommend Infinite Options app, they are offering you all that your shop needs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

* UPDATE * Even though I had already given this app 5 stars because it worked so well. I ran into a couple of issues last week that prevented the app from doing what it is supposed to do. Apparently there was an issue in my theme that prevented the app from actually adding a bundled product to the customer's cart. Annette and the developers at ShopPad were timely in responding to my emails and incredibly helpful in resolving the issue. Great app! It is exactly as described and works easy and fast! We had it set up within a few minutes.

Store

PawTies

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

Very good support dealt with any issues very quickly and rectified issues with alignment of options.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

Just what I needed! Options for products that are not variants! Really good customer service! Thanks ShopPad!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

This app solved the problem of limited variants and upsells for me. Had a minor bug with adding to cart button, and support fixed it within a couple of hours. Outstanding.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 30, 2018

very nice apps. useful for my custom product . thankyou developer! ...........................................

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2018

Easy to use and allows for a range of options. I recommend this app for anyone who sells products with many options.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

We use this app to accentuate the options already present in shopify. it allows us to customize product options as we see fit and expand on the amount of variants needed to make a great user experience.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

Amazing App!!! I just used it to make a simple text message box under my "add cart" button. Really easy to do. I needed some customization of the textbox with its placement, and loading time on my web page. The Infinite Options support team went above and beyond, super awesome customer support! Totally recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

This is the best app.................................................................................................................................................................................................................................................................................

Using app

29 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 27, 2018

This app is by far my favorite as we have so many choices for our customers when it comes to customization. I've had a few issues with the app not working with some other apps I was trying, but since this is my top useful one, I ditched the others so I could keep this. The staff at ShopPad have always been quick to respond and get me rolling again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Fantastic service. I had a problem and it was solved immediately on email. The staff really know what they're talking about and were so helpful. Really recommend if you want to add fields to your order pages and tailor-make your store.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Great app for adding extra options for products for sale. Excellent help & support. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Need to customize the popup text message when users are not filling out the required fields. Quick response through email messages and solution provided step by step clearly.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0