All reviews

Rating Breakdown

  • 5
    93% (3,690 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
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5 / 5 Share

May 23, 2019

Anette and Anh have been a great help, Ran into some issues and they were all fixed in a very short time. They took an extra mile to speed up the loading time, implemented style sheet and removed duplicated form fields. Very impressed.

Using app

Over 1 year

Total reviews

15

Average rating

1.9

5 / 5 Share

Sept. 19, 2018

I've been using this app for several months now, and it's fantastic! It allows me to set up options for the client to check, various things to add on to a purchase. I noticed that the selections that were showing up on the product page and the checkout page were not showing up on the cart page. I emailed support and Mandy got back to me within a few hours, asked for some screen shots, and right away added some code to my shop and it was fixed! Your support was so responsive. Very Impressed. Steve L.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

I used this app to help create more variable products and its been really easy to set-up. Had some small support which was fixed within 1 day. Very good!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

I had trouble implementing only one product with 30.000+ variants on the homepage. Infinite Options made it possible for me and the assistance I received was superfast, professional and efficient! This is one of the best apps to be used in Shopify.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

I had a little trouble at first but Matt helped me figure it out. This will make ordering with monograms easier!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

This is the best app, I'm not sure why shopify limits how you can add options but this simple app fixed all my issues.

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

After some very frustrating miscommunications, and lack of understanding on my part, Annette Powell and Logan Truong went above and beyond to contact me, figure out my issue, give me a solution, and walk me through using the app correctly. I am very pleased and would recommend this app to everyone.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2018

5 star customer service! They are fast and knowledgeable guys. There was an issue on installation and they fix that quickly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

Amazing app - does exactly what I want. Amazing support - probably the best support I've experienced with any Shopify app. Amazing price. Would recommend this app 100%

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

My first Shopify Review. Their support is great. I had a response immediately on chat. Ahn knew exactly what I was talking about and gave me a solution to it. Great app and team. So far so good. There instructions are very easy to understand. You can tell that the business has good intentions. Jab, jab, jab, hook.

Store

YimJam

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 13, 2018

Very nice app!!! I can't believe it's free and the technical support is very good!!! Prompt and courteous!!!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

It's a good app, I was able to add a textbox for my product pages for custom info from customers. Plus the customer support is real helpful. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

We used Infinite Options to support our product personalisation. User experience is really important, as is the ability to make our entire site look consistent and easy to use. Infinite Options works perfectly for us and the support has been excellent. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

I used this app to help add an engraving section to my products. I paid the initial set up fee of $20 to have them integrate into my shopify store for me. They were finished by the next day and sent me a link with easy to follow tutorials on how to add my customization options to my product. I'm very shocked at how fast and helpful they are considering the app is completely free. It was very, very easy to add the options to my products. I was afraid that using the app would make my products load slower and that was not an issue (: I am very satisfied and would highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Love that it is free! The customer service help desk was great and helped me get it on the page and get the format on the page the way I wanted. Great app, great customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Excellent customer service! We had a problem using the app on our theme and the customer support was knowledable and responsive - probably the best I've experienced from a Shopify app. Would highly recommend. A tip for anyone using the app - if your theme is using an AJAX cart you may have to deactivate this for the app to work correctly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

I use this app for options that I have that need to be independent of my inventory. This is the perfect solution for me! On top of being a very useful app, the customer service has been amazing. I'm so grateful for their help since my knowledge of coding is very limited.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

Yes! I used this to create personalized products in my store. I couldn't be more excited about how wonderfully this worked for me!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

As a pretty novice developer this app was super easy to use from the beginning and when I did need some assistance customizing a few things their help team was really great to work with, thanks Logan for helping me get my options-checkout exactly how I wanted it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2018

This is my favorite app on shopify and the support team is just ridiculously good for no reason I can figure out. It's a free app! They have no business being so good. Thank you thank you Anh!

Using app

8 months

Total reviews

1

Average rating

5.0