All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Aug. 15, 2022

Aplicación de 10, totalmente recomendada. Detras hay un equipo de desarrollo e implementación muy profesional. Gracias!! Recomendaddo

Store

Esenzia

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

The customer support here is better than any I have received. Thank you so much for so much assistance.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

I used this app to help me refine the personalisation option on my website. I honestly can't rate it highly enough. The help I got from the technical team was AMAZING. They responded to all my queries quickly and helped me style my personalisation options perfectly. Exceeded my expectations.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

App is very easy and straightforward to set up and get working. At one point I had a problem with the formatting and sent a support email through their website explaining my problem. Since it was around midnight I wasn't expecting a response until the next day. Literally 2 minutes later I check my website and the problem is fixed and the formatting is great. I thought it was somehow glitching at first and it was just a coincidence it was fixed right after I sent the email until I received a response saying they fixed it for me. Customer service saw my email and right away added in the necessary lines of code for me. For free too. Pretty incredible.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Once you understand how to set it up it's AMAZING! Just don't be afraid to ask for help. They have awesome customer service. For me, the support an app offers is a make it or break it. They do not disappoint!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Emily was so helpful and logged into my account and made the tool look so much better I was super impressed with the service and will be recommending for sure! Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Not only does this App literally do an infinite number of things for my website, but the customer support is outstanding! I have only had the app for one day and they have already helped me with 3 tasks that solved what and how I wanted the app to function on my storefront.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 20, 2022

Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2022

This app has been a game changer! I have several product options already with the regular variants that I couldn’t add anything else. I was even able to add bundle options which is going to improve my customer experience tremendously! I reached out to the support team to help me position the new options where I wanted them on my product page, Glecy was super helpful, got it done AND went the extra mile to make it all match my current theme!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Install was easy. The support team is next level. They went above expectations in every way. App does what I need it to do.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Provides our store with the ability to collect the extra details we need from customers, and customer service is always speedy and excellent, thank you!

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

July 12, 2022

Although I am missing the possibility to directly price an option - I am super happy with this app. And damn how good is there support? I was requesting some custom CSS adaptions and baam.. within one hour everything was perfectly setup directly in my shop!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2022

I've been using this app for quite a while and absolutely love it, but when I upgraded to a 2.0 theme, I couldn't figure out how to get it to work again. I reached out to the Infinite Options customer support and I am absolutely blown away. Super fast, super friendly, and beyond helpful. They got it working again for me in no time.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

This is a must-have app for anyone selling bespoke products or anything that requires a lot of options and custom variants. App is very easy to use, and they have an outstanding support team to help resolve any issues very quickly. I am very impressed. Highly recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2022

I cannot speak highly enough of not only this app but the support you get with it. Glecy (have to shout out personally to him) is absolutely outstanding and has gone above and beyond numerous times to help me. I have a huge amount of apps powering my Shopify store and none, absolutely none, have offered the incredible level of knowledge and prompt support that Infinite Options has. Glecy, you are the man and I am very appreciative of your help. Even when he's just noticed something on my site (that I haven't even ask for help with) he will offer to tweak it while he's providing assistance, that's going out of your way for customers. Keep up the outstanding work! From Bec

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 8, 2022

Easy to use and a lot of customization! I was able to accomplish my product goals and liked that it offered some different parameters very easily and no coding knowledge.

Store

BarkrZ

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

The app works and it is very useful. I am impressed with the app, but I am more impressed with the support. They solved several problems quickly and cheerfully. It's better than wasting money on a page builder.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

SO helpful, so useless and great customer service. It's been a lifechanger for my many personalised products and works seamlessly. Thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

I own a pet ID tag business, so I use this app to allow customers to enter their dog's engraving information. It was such an easy to use app and whenever I have any problems, their support team always responds and resolves the matter very quickly. Highly recommend!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2022

We've been using Infinite Options app for 10 months now and have had no issues with it at all. It does exactly what we need it to and we've found it to be very easy to work with. The support is superb, very responsive and extremely helpful. Would highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0