All reviews

Rating Breakdown

  • 5
    93% (3,692 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2017

Hi Infinite Options, Just a few words on my personal experience with your Customer Support (and Anish Kothari in particular): most friendly, extremely quick reply and a good solution. Thanks guys! Best regards, Shannon Ray Timmer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2017

The best Shopify app customer service I've experienced! The supporter even did my CSS. This is how it always has to be on other apps.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2017

I believe this is a great app. Good job everyone.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

Difficult at first. I was familiar with coding and it was not coming out right but the customer service helped me within minutes. 1 easy fix and it was exactly what i wanted. Plus you cant beat FREE! 5 Stars Earned

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

Excellent app, helps a lot to add more options on your products. Easy to use

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2018

Very useful and great app, the support also are great Alan is THE BEST!

Store

Rassme

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

Great experience, great customer service

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

Easy enough to use and super helpful! 5 stars!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

I am absolutely impressed with this app, so easy to instal even for a newbie like myself. So simple to customise. Thank you

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2017

Their support has been quick and super helpful. The app has worked well for me so far!

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 25, 2017

So happy to have this free app! I thought I have set it incorrectly but with help of Nicole from service department I realised I am almost done!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

Don't normally write reviews but the app is brilliant and the service I received from Anish at the Shoppad was superb. If you want to see the app working check www.callmeforhelp.co.uk on the products page. A very pleased customer.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

Great quality apps that work exactly how you want them to! Awesome customer support that will answer any question you have. Will continue to use their apps!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2017

While the app does not do EVERYTHING that I want (you can not have a text box hide when a radio button is clicked. AKA conditional logic), I STILL find it very helpful and useful. I had an issue with my theme, so I emailed theshoppad, and I got a good non-form response quickly. I would recommend this app to others. And it's free! so that makes it super awesome :)

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2017

Wonderful App, Easy install and configuration!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2017

I am really liking these options and the flexibility. Thanks!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

Well documented, very easy to work with. Intuitive and reliable. highly recommended for personalized and custom options for products in your store.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2017

Amazing product, So much to offer for a Free app, Had a problem and the support team got back to me very quickly and fixed my problem! Cheers!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2017

Two ways I judge any purchase: 1) Ease of use 2) Support These folks rock on both. Even though I have an (old) background in code, it gives me the heebie jeebies nowadays. I'd rather not deal with it. Their instructional videos are superb! Pretty hard to make a mistake with how clearly they explain setup and use. I was having minor issues regarding field options, so I sent a support email. They responded as soon as they arrived in the office and were super communicative through an email dialogue of troubleshooting. I'm about to launch an e-commerce company, and their app made a huge customization hurdle incredibly simple. Now I hope my customer service is as good as theirs.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2017

Excellent app, works flawlessly. And great support. Highly recommended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0