All reviews

Rating Breakdown

  • 5
    93% (3,656 ratings)
  • 4
    4% (159 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (58 ratings)
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4 / 5 Share

Oct. 6, 2021

Let me start by saying was not looking so much for a bundle app but a way of adding variant so google did not say how is this twice as much as the advertised price. The app nearly let me do this but the customer could only choose more than 1 in cart and I wanted them to choose on the product page thus getting away from variants. The app was very well thought out but I had to insert code which they helped with so that went well but should have been automatic. To use the app I had to watch video after video to fully understand the app they need to refine just to a few clicks a lot of app developers forget how little store owners know when starting out. Yes, good app in time it will be a great app

Using app

Over 2 years

Total reviews

6

Average rating

4.5

4 / 5 Share

Aug. 23, 2021

We're really liking this app so far but the setup was a challenge. We had to contact support several times. Luckily, support is excellent and responsive. Another thing, the app's dropdown menus do not change the price on the product page. We have an art store, where we use the app to allow customers to add a frame to the art and when they select a frame style, the price does not change to reflect the accurate price of the frame with the art. The workaround we used was to make the frame Label Product title the add-on price so the additional price is somewhere on the product page. Not ideal but fine for now. If the app could include this feature, I would change to 5 stars. Overall, good value and we'll be keeping the app.

Using app

About 1 month

Total reviews

10

Average rating

4.5

4 / 5 Share

July 12, 2021

We just started using Infinite Options and it seems to have a lot of potential. I'm not quite getting how to achieve the results I want with one required field, but that's likely due to my lack of time watching tutorials or asking Infinite Options customer support for help. However, 95% of what I needed is on our site and working and I am very happy to have found this solution.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2021

Needed a way to get more options and conditionals through our POS app. Infinite Options delivered on those features! There was an instance of needing further development help however, that may seem to be an issue on Shopify's end.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

June 3, 2021

Nice app with great support team . Recommendation : It would be nice to have some basic functions like default values for Checkboxes.

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 18, 2021

Used another product otions app before - swapped to this one for pricing and ease of use. A little bit long to set up at first but problems were solved really fast from their support team. Overall great experience, do recommend, looks good on product pages.

Store

Custid

Using app

25 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 17, 2021

The app works well, it is easy to set up, the CS is responsive and the fix the issue but you have to give them a little bit of time, after everything is set up it works well, the only reason I a giving 4 stars is because for a products called infinite options and not having an option to upload files from a product order then is not so infinite so I will have to get another app which costs money and makes my web a but slower, I would even be happy to pay a bit more and have that option. other than that it works faster than other options.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

April 5, 2021

Great customer service! We had an issue with a bug on our website and they were quick to help us out.

Using app

12 months

Total reviews

3

Average rating

4.7

4 / 5 Share

April 4, 2021

We were looking for a solution to allow our customers to add customization to their apparel purchases. After having issues with another app that would not work properly, we tried Infinite Options and it worked perfectly for what we needed. The setup was easy, the help and support was fast! The only improvement that I would like to see is the method at which the app charges price upgrades for options. In order to add a price upgrade, you must create an item with the upgrade title (cost, title) and then link that newly created product to the item that you want to add it to. If they had a function to simply add an additional cost instead of having to create a new item I would have rated the app at 5 Stars. Don't avoid the app due to the monthly fee. We have made the low fee back in one add-on sale. It's worth the money if you need to add options to your products.

Using app

20 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2021

I needed a bit of assistance setting up my options + Infinite Options was incredibly helpful! I love how the options look on our website - thank you Infinite Options!

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 28, 2021

Great App that does for me what it needs to do, create xtra options on product pages and cart pages. Support is good and fast!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 11, 2021

The support team is incredible and really responsive! I do think the process of implementing 'options' could be more user friendly and lay mans. This app could improve its UX design and better pictorial examples of what everything will look like in the end.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 2, 2021

I recently reached out to Infinite Option support via CHAT. Mandy H was the bomb! For every problem I had, she had a solution. Courteous, knowledgeable, and PATIENT with my questions. Thank you, Mandy H and Infinite Options for helping me keep my business website on the rails! [email protected]

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 25, 2021

I liked that it was easy to add the personalization option but I have yet to figure out how to charge an additional fee for the extra personalization option.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2020

The level of support team is perfect. they respond me within one hour. If they would have picture options, movie options, style templates, and checkboxes with picture, the level of product will be perfect.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 21, 2020

It can certainly do the job, even complex jobs. I look forward to the evolution of the user interface though - would love to be able to manage my hundreds of variables more easily, bulk upload, back them up, download, check for accuracy etc

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 28, 2020

I love the customer support for this app, the agents were very helpful and talked me through testing as well as setting up. That alone is the best reason to choose this app! This app has been very helpful in creating options for products. The reason for my 4 stars is I'd like to see more customization options tot be competitive with other apps.

Store

Banglez

Using app

Over 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 15, 2020

The app is exactly what I needed for a unique inventory control option. It was a little difficult to navigate at first, but the support team did an excellent job explaining everything to me!

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 11, 2020

Awesome customer service and a friendly team that communicates with you every step of the way and helps to make set up very easy. Wonderful team and I would definitely recommend the app. Retera Howell

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 17, 2020

I installed the app, really easy to understand set up process for the products. Had a small issue with the spacing between some of the fields and my "add to cart" button, Mandy had it sorted in a couple of hours. Awesome service.

Using app

About 1 year

Total reviews

2

Average rating

4.5