All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2021

I have just started using this app, setting up with the help of the developers. The experience has been very good, they are very responsive in following up requests. Very Happy!

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

I tried 3-4 apps for product variant and custom options, but everyone had a problem. One didn't work with discount coupons, another didn't open the cart tray and yet another didn't make it very intuitive on the cart page. I found Infinite Options to be really useful, and it takes care of all our needs as a modern store. Very simple user interface to add/edit options and works like a charm. I took the team's help for configuration, and they did an amazing job in a single working day. Thanks a lot, friends, and keep it up! Best Regards, Sanchit

Using app

3 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 8, 2021

I use this app on multiple stores, it works great for ALMOST every situation. My only complaint is that there is no file upload...if you need this functionality one work around is setting up an iframe for a Google Form submission, or simply using another app. The team is also great, they respond quick and have fixed any issues within hours of the request.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

I had a great experience using Infinite Options by ShopPad. The setup was easy and a lot of things are automatic by using tags. It's totally worth spending extra to hire expert to set up other coding stuffs and most importantly making the appearance match with the theme. A huge shout out to Mandy Hom who had adjusted all the appearance based on my perfectionism and OCD requirements. I have to say that it seems very common sense to her that how things would appear aesthetically pleasing on the website. Not everyone can have this art sense. I am absolutely happy with how things turn out! Thank you!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

At all the apps I use, this one is by far the best! With the help of this app, I'm able to offer my customers options that they normally would not find on any other website. I Absolutely love this app and would highly recommend it to anyone!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The staff is extremely helpful in helping me design my options page. Prompt and went step by step...

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

The customer service is fantastic on this app. I am not tech-savvy in the slightest and Mandy H helped me solve my issue in no time. Excited to see the full potential of this app.

Store

Memelou

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Special shoutout to Romar from the Infinite Options team for getting my coding issue fixed within minutes. I have had absolutely no problems with this app and it has helped streamline our website and customer experience ten fold. We are over the moon and so impressed.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

ShopPad's products are good, the price is fair, the customer service is good, I would strongly recommend you to try it out if you want to customize your store.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 30, 2021

Great Customer Service team. We have a number of ShoPad apps and we are happy with all of them. The app is intuitive and easy to use

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

The app itself is super easy to use and integrate. The staff is beyond helpful and responsive. I haven't had any issues they didn't get right in and fix!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Excellent customer support. They are very quick to answer and the app works great with our theme. We use a lot of customization, so we had used other similar apps before, but this one is very intuitive and faster to get everything going.

Store

IKCHA

Using app

About 24 hours

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 23, 2021

Used the app to add some input fields to the product pages, it works very well and is very easy to set up. The input boxes were out of alignment by a few pixels, so I pinged them an email and it was fixed almost immediately.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I needed help moving our options on our product pages, and with Mandy's help, it was seamless and easy!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I've been using this app for over a year and have loved it. I did run into a little trouble when converting my store over to a new theme but after contacting the team they resolved my issue overnight and went above an beyond to make sure the design fit my new theme. I am beyond happy. Thank you again!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

This app is amazing, not only for it's features but the support across different time zones in the best service I have received yet. Highly recommend!

Store

ITAD NZ

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

This app is absolutely amazing! But its not the app functionality itself (which is awesome BTW) that makes this great, its the people in the support department that really make this app amazing. Mandy, Annette, Jordin, and Anh are truly rock stars! They are the most helpful people that I have ever encountered in tech support. Their willingness to help shows no bounds. They are the reason why I use this app and will continue to. I hope any future hires in the support department live up to the excellent example that the 4 of them have shown. Thanks again Mandy, Annette, Jordin, and Anh!

Store

Mamoor

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

This app is great and easy to use. The staff (Mandy and Valeria) help me as I go through with the design wanted in my website and they were very patient and did what I asked for.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

I have evaluated different options for adding new fields under products and Infinite Options has stood out to be the easiest of all. I have came a cross a small issue installing due that Dawn theme has been upgraded. I have reached support and within a vary quick time, they have jumped and helped with the issue seamlessly, love their customer service! I Highly recommend ShopPad Inc. Apps!

Store

mybbbox

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

I'm just getting my store set up and needed a great app for offering product options for my customers. The support at ShopPad has been top-notch! I'm still feeling around in the dark in regards to getting all the pieces in place to launch, and it feels great knowing ShopPad is there when I need some help!

Using app

7 days

Total reviews

2

Average rating

5.0