All reviews

Rating Breakdown

  • 5
    91% (1,968 ratings)
  • 4
    6% (123 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,831)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

Highly recommend Infinite Options. Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service. I give them 5 stars!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Stellar customer service. Had a question and Jordin immediately answered and fixed my issue. This app has everything I was looking for -- plenty of options, add-on fees, and even an option for my customers to add personalized text. SO glad I found this app, love this group!!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app and helpful customer support!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2024

I've used this app for a few years now, and I cannot fault the ongoing service. The developers have been responsive with every query and adjustment I needed, including assisting with custom code when required. 5stars easily.

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

March 7, 2024

Would recommend. Fantastic customer service when I needed assistance moving the infinite options boxes below the Shopify variant boxes on my Minimal theme. A quick email to explain how I was stuck and within a matter of a couple of hours, the issue was resolved by the infinite options team. Thank you Emily and team.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

5 Stars for Emily! Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

The team was quick to answer and help out! It was great service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

I've been using this app for 2 years now and it helped me to increase my sales drastically by adding different options to my listings. I sell customized items and it's crucial for me to have flexibility and variety when it comes to options. I'm happy that the team adds new features to the app, right now it meets absolutely all my needs. Customer support is very helpful and effective, I recently had a please to receive help from Daniel and couldn't be happier, Daniel helped me to improve my store with ease!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Es la mejor app, es muy fácil de usar y además el servicio al cliente es excelente. Te ayudan muy rápido a resolver las inquietudes.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Muy buen soporte técnico y aplicación muy practica.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

They are amazing to work with! So incredibly helpful and I love their product.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Infinite options delivers the features my business needs to operate on Shopify. Highly customizable and incredible customer service. Love!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great and fast customer service!

Store

JÄGEAR

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Daniel from support was AMAZING!! I had a few questions about changing the look and adding some options. He was really knowledgeable and very helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

We have happily used Infinite Options for a long time but an issue recently developed way beyond my skill set (which admittedly is low when it comes to stuff like this). After wasting most of the morning trying to figure it out, Jordin S. easily fixed the problem in no time via chat. Thank you!!!!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Nice service, they helped us to installed the app !!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very responsive and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

This is a fabulous app - perfect if you are looking to add multiple variables / types to your website. I recently upgraded to shopify 2.0 and had a little issue with one of my options - I contacted support and Emily fixed it very quickly. Thanks so much :)

Using app

Almost 6 years

Total reviews

2

Average rating

5.0