All reviews

Rating Breakdown

  • 5
    90% (2,057 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
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5 / 5 Share

July 3, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

It's the best options app I've ever used. I also love that if I have an issue, it's resolved immediately with live chat.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

June 24, 2025

I have used this app for a few years and I cannot do without it. I love the freedom of creating option sets for my unique products and yesterday the customer service was outstanding after I contacted them to help improve the style of how my products were presented and they did exactly that for me. I was so surprised rised and happy by their service. Excellent app especially for Shopify stores like mine when you are the only one to do everything.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2025

We have used this app for many years now, to provide our customers with delivery options for our brick and mortar flower shop business. It has always worked amazingly, and was easy to implement. We recently ran into a couple hiccups when converting to a 2.0 Shopify theme, so we reached out to customer service. Rep Daniel was quick to resolve the issue with great communication along the way! Thank you for providing this great app!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

This app has always worked flawlessly for me accross many Themes. We recently had a small issue and Jordin from their team had it fixed within minutes. I highly recommend this app!

Using app

Almost 6 years

Total reviews

11

Average rating

5.0

5 / 5 Share

June 13, 2025

Very good app for options on products. Excellent support team that will make sure to help you right away. Easily recommend.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Excellent communication and speedy response

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2025

Great customer service fixed my issue immediately for me. Product does exactly what i need it to.

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2025

Online Chat customer service was so great! They were patient and gave me the right answers to my confused questions.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Great app with great support!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

Very useful app with good, fast support. I've found the app very useful for offering complex custom product builders where certain options are contingent on prior option selections. Also, when I wanted to customize my styling and was having trouble with CSS, Jordin S. provided very fast support and made it look just how I wanted.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2025

Great & quick support! Daniel was able to help me set up an option just how I needed it!

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Solved two specific issues we were having on the app. Guided with simple implementation steps and enabled our team to self-implement the code/script changes. 2 important problems solved! Now our site option selections are even more bulletproof.

Using app

About 5 years

Total reviews

5

Average rating

4.6

5 / 5 Share

May 14, 2025

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Always super helpful even with issue that isn't that of Infinite Options! They have been going to bat for me with Shopify too. I get fast replies and my website looks and functions amazingly!!!!!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2025

Very helpful and willing to stay on the chat to get everything done. I really appreciate all the help that they gave me and the app seems to be working for what I need it for. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Quick response and provided the answers to my questions

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

Great service. Very nice app.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Fairly easy to understand and implement with a little time, but when we ran into a formatting snag, Jordin from Support stepped in and got our drop-down stylings cleaned up in just a couple of minutes. Great support goes a long way! Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0