All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

April 30, 2021

I love it! I'm able to add custom boxes and colors of tees drop boxes! So excited to add this on to my site

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Product works great, and is very flexible. Also the product support is top notch. Couple times I've gotten my questions answered within minutes, and even had some "small" custom work done on the fly. Great app that is supported by a great team!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

The app works great and the support is 2nd to none! It was super easy to learn the features, plus they have very helpful training videos.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Intuitive interface and quick customer service. Had some issues but after sending a email the team resolved my problem within a day.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2021

awesome customer service!! GREAT app! Highly recommend! Really happy I found this app. They were great with all the setup questions I had.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

The app is good and allows various customisation options on your products. The support is awesome as they are very quick to action any questions or changes I have asked for. Great app, great support and the price is very reasonable.

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 27, 2021

Great support - very quick, and went above and beyond in helping me solve my problems. Love these people.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

This app has been a game changer for our store. We needed to be able to add multiple options for a new product line and Infinite Options really fits the bill. The app itself is pretty user friendly, and when I hit a couple of stumbling blocks with particular formatting, their support team were extremely quick to help and sorted out this issues to my great satisfaction. I tried 3 other apps prior to finding Infinite Options - none of which worked for our store, and the customer service was difficult to navigate. Not so here. I'm so happy with the results on our new product range that I am considering using the multiple options now available to us on other products as well.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2021

This has been the BEST experience in terms of helping setting everything up and helping with adding CSS and even helping with theme functionality. Not only is the customer service outstanding, but the APP literally gives INFINITE options. If you are looking for customizing your product - this is the go-to app!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Excellente APP! Excelente atención en el chat. Siempre encuentras solucion con buena predisposición

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I've been using Infinite Options for a while and I really like how easy the app is to use. The customer service is excellent. They help me to ensure my option sets look like my website and that's important to me. I highly recommend this application!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

I'm using Infinite Options to upsell a custom option for our product line. The integration was super straightforward and easy. The instructional videos and help section are incredibly helpful. I had one issue handling CSS styling with my theme and their customer support specialist, Romar, responded immediately with a fix. Highly recommend this!

Using app

About 17 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

April 19, 2021

Christian and the whole team area a great deal of help. Some of the best customer service I have expierenced. I would recommend this app to anyone

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2021

I use this app to give a personalisation option to my customers on my products. It’s super handy as they can add this option from each product page and it then attaches to the product in shopping cart. I had a small Problem when I chose the wrong option when adding in another product to the option set, I emailed my problem (on a Sunday) and the lovely Santiago H replied to me in record timing and was so helpful and fixed my issue straight away! Great service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

I kind of feel like this app is hampered by some limitations that are placed on it by Shopify, and as a result, it was not for me, but the team was helpful. Using the option that automatically added a second item to the cart made my orders and shipstation invoices messy, which increased packing errors and confused customers (customers can add a kind of product option that adds a second item to the cart, but they can remove the second item from the cart and the primary product still shows the product option). Hard to explain, but you'll recognize it when you see it. They made some changes to my cart to clean up what customers were seeing, but I advise you not to have anyone modify any of your themes without backing up first. I had so many apps modifying my themes, that I ultimately just started over with a new theme. Is this app to blame? Partly. But mostly it's Shopify's own limitations.

Using app

2 months

Total reviews

9

Average rating

4.3

5 / 5 Share

June 29, 2022

Infinite Options has been a VERY EFFECTIVE app to have operating on our Shopify store! SIMPLE and RAPID insertion of various options with any product. We should also note that their customer service is TOP NOTCH -- they respond quickly and find efficient solutions to inquiries. Titanium Archery Products fully endorses Infinite Options!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

The app is great and the service is extraordinary! I had some questions which were solved in no time. I would definitely recommend using this app and working with the team behind.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2021

This app is great so I can add multiple personalisation options to my products. Customer service is amazing too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

We needed an app to add multiple product options in a very specific manner (not just color and size). After installing the infinite app, we did not like the way the options were displayed and searched help with the infinite app team to get the app correctly installed. Jordin S. helped us very much by installing correctly the app and by giving useful advice for alternative displaying of our options in order to fit our needs. He offered his help as well for the future, so in case we will have other issues, we will definitely reach out. I especially like that there was no (at least not from our end) customization in terms of layout required. It fit right away our theme layout of the store. Thank you very much!

Store

Sikania

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2021

Great app! Helped a lot as I am running a personalised gift store. Fast loading speed and helpful support staff! Would be better if they allow us to manually make amendments to the price of the 'add-on' tags white still syncing it to the inventory! Overall very satisfied with the app!

Using app

7 months

Total reviews

2

Average rating

5.0