All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

April 12, 2021

I've been using this app for a while now. I needed to make some change and the support was fast and efficient. Every thing is working well. Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 12, 2021

their chat function is a lifesaver. Having someone help out at instant speed is soooo convenient, thank you Mandy for helping me format the way my options look!

Using app

About 3 hours

Total reviews

4

Average rating

3.5

5 / 5 Share

April 12, 2021

Fantastic app. I was having a few issues, so I reached out to the support team and they were incredible! They replied very quickly and did some customization for me for free. So happy with everything so far! Had my first order for a product using the app and it was flawless. 10/10!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2021

By far the BEST customer service! Helped edit my code within minutes of me contacting them. The app works seamlessly & makes my shop easier for customers to navigate. Highly recommend!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

Super great customer service!! I needed help and wanted an inline item's code adjusted so it wasn't so squished together and wanted it repositioned on my product page. I reached out through chat and they helped me and had it fixed within 10 minutes! Couldn't believe it!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

Really great customer service! Had a problem with my ajax cart not showing custom options and they just fixed it in no time!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

I make personalised items and was previously asking customers to just write their customisation into the notes section on the website - this looks so much more professional! The team also could not have been more helpful in setting it up, really pleased and impressed with their service :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

This app is incredible. It makes sense that it comes so highly recommended! I have a business with highly personalized inputs, and it works perfectly. The customer service is also great. There was a small formatting thing on the cart page so I reached out about it. Not only did they get back to me and fix it quickly, they followed up when I hadn't replied in a few days.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

Extremely Helpful with all of our questions! Responsive chat, do not choose any other app for multiple options, this is the one you are looking for! Tried dozens of apps and finally found this one. Thank you for all of your hard work!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2021

Amazing customer service! Thank you Santiago, Ralph, and Abby. Will help with any issues you have and very prompt with their assistance.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

I tried a couple of other apps before I came to Infinite Options and had so many problems with them, as well as getting support. The Infinite Options work great with no problems, and their customer service is amazing!! Any questions I had, someone would reply straight away. The app itself is built in a very logical way, so that it's easy to duplicate options, variants, etc. Love it!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Great app. The app team support helped sort out some issues I was having with my code, but now it appears to be working perfect. Thank you so much!

Store

Voltlin

Using app

About 1 month

Total reviews

33

Average rating

4.5

5 / 5 Share

April 6, 2021

Great app - amazing customer service. Our shop needed a way to charge a service fee for assembling particular products and Infinite Options fit the bill perfectly.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

April 5, 2021

This app is perfect for us because we sell items by the fractional inch. Shopify caps us out at 100 variants but Infinite Options is just that. Also, their support staff is very very helpful and work towards your success. Great app.

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 5, 2021

This company's customer service is the best I have ever worked with! Santiago has been helping all morning, replies within 30 minutes and much less each time and has effortlessly helped me set up my site as well as taught me how to use it in an easy to understand way! recommend this site 100%!

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 3, 2021

I've been searching for a way to do this the way I wanted to forever and I finally caved with this app. It's super easy to set up, and if you've tried other similar apps, you know what I'm talking about. Not only is the setup simple, creating new options is super easy as well. It can get crazy complex with some other apps out there and I'm glad I landed with this one. I initially had some trouble with it working on my page but that was all quickly fixed after getting in touch with the responsive support and dev team. They were replying to me throughout the weekend and fixing my issues quickly to boot. If you need an options app for your product page, look no further. This is the ONE! 5/5 rating!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

I needed support because I did not know what I was doing and the lady who helped me was very helpful. The app works as expected. I would recommend it.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2021

I sell customized items in my store. I used this app to help my customers personalize their orders. They can use eye-catching swatches to make their selection. I think it enhances the shopping process and makes it much easier for them to visualize what they're going to get. I highly recommend this app if you're looking to easily bypass the Shopify variant restrictions and improve your shopping experience in the process. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

One of the best apps on Shopify! I have used other options apps and found them to be overly complicated and slow. Infinite options are non of the previously mentioned. Once you understand how to apply your options, it is straightforward to use, and you have everything you need in a concise format. The customer service is excellent as well. They usually get back to me within the hour and go into great detail to help resolve any issues. 5 Stars highly recommended

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 31, 2021

I really like it. This app help my bussiness come to sucess. hope you develop more and more. Thanks so much

Using app

15 days

Total reviews

1

Average rating

5.0