All reviews

Rating Breakdown

  • 5
    93% (3,705 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
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4 / 5 Share

July 17, 2020

I installed the app, really easy to understand set up process for the products. Had a small issue with the spacing between some of the fields and my "add to cart" button, Mandy had it sorted in a couple of hours. Awesome service.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 9, 2020

This app solved my issue of having variants over 100. It wasn't quite right at first, but the support has been great with helping me get to where I need to be.

Using app

About 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

July 6, 2020

I'd give this app 5 stars if it weren't for one hiccup we have...It doesn't connect the option's conditional logic to the product's variants. For example I'd like for my frame colors option to be hidden if the customer chooses unframed art (framed or unframed is a product variant). This obviously confuses some customers. But otherwise this app has given us some functionality we really needed that shopify doesn't normally offer.

Using app

8 months

Total reviews

7

Average rating

4.1

4 / 5 Share

June 16, 2020

This app has been incredibly useful to gain the flexibility we needed to sell our products. The team were really helpful and were able to help us make the changes we needed to achieve the results we were going for. Would gladly recommend this to anyone looking to add different variables to their products.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

May 14, 2020

This app is super helpful, it would be nice if you could add in different pricing for your variations.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 7, 2020

Hmm...it mostly does what I need it to do and the staff was kind enough to relocate the options to be down by the quantity box. It would be nice to be able to adjust the look a bit so the options stand out more. {and maybe you can and I just haven’t figured it out}

Using app

7 days

Total reviews

2

Average rating

3.5

4 / 5 Share

April 27, 2020

Used this App for text and product add-ons. works really well and customer service was right there to help me make small customization to accomodate my site.

Using app

Over 2 years

Total reviews

4

Average rating

4.3

4 / 5 Share

April 17, 2020

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement. ________________________________ It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 1, 2020

I need some products to be customize with live preview I need some one install the app will with custom builder so it will be easy next time I add a product ,I want my store to be like zazzle,redbubble,esty....etc

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 18, 2020

I used this app to create color swatches for my apparel products. It was quick and easy to use but I wish that it had the capability to have the product change colors as the swatch is clicked on. That would be a great addition and avoid using a different app that does both.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 11, 2020

I have used the app to capture additional fields that I could not otherwise capture through shopify. It has been very helpful as has the customer service. I am still working through integrating some reporting between this captured data and shopify captured data. If I can do that it will be a home run.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 6, 2020

I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 20, 2019

Of all the Product Options apps for Shopify this one worked the best for us. It's interface is intuitive. It's options are flexible. And the customer support was incredible! Fast, Fast, Fast responses which is always key for our business. Great job and thanks!

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 14, 2019

Very good product options app - it is very nice and useful to optimise your Shopify store design.

Using app

4 months

Total reviews

18

Average rating

2.9

4 / 5 Share

Sept. 30, 2019

The only thing I wish could be better about this app is the ability to strip/trim the order data coming from the app. Other than that, its the best one for our needs.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 21, 2019

Very user friendly. Works well for simple addition of customer text to an item. But would be much more powerful if options entered could drive the Shopify product variant image selected? I still need to do most of my customisation in Shopify to pull the correct image.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 2, 2019

I used this app to include customization options on my website. Now Infinite Options let customers include some customized message to their orders. Good app and great support!

Store

Sciara

Using app

Over 2 years

Total reviews

11

Average rating

4.8

4 / 5 Share

Aug. 21, 2019

I use this app on my product pages to enable customers to add a custom note to their gifts (we are a Gifting Studio). Excellent customer care, Matt kindly helped me with the set up of different elements, it is perfect now ! The app is intuitive but needs a little practice to understand its functioning, especially for the conditional logic. Don't panic, once you get it it's really simple to use.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 24, 2019

Customer service is fast to respond in chat and help. works awesome for what we need. Let you guys know more as we use it.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 16, 2019

This app was not for us, however the customer service and professional support was AMAZING. They know their limitations and pointed us in the right direction. I'm sure we will try to use them on another project. Keep up the great customer service

Using app

About 2 months

Total reviews

1

Average rating

4.0