All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

May 22, 2024

Excellent customer service.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2024

You can achieve conditional logic and hover-text on swatches in your menu and make your product options look beautiful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Top Support!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Quick reply! Added a necessary custom code to our site to make sure the app functioned properly without even having to ask them to do it! Great app! Great customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2024

Any time I've had questions or couldn't get something to work, their customer service has been phenomenal. They even fixed the code so the options section looks nice on my website. The best. Get it now.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

This app is a huge advantage over just using variants. The support is hugely helpful. I reached out with a question, they answered it quickly and applied custom style code fixing a problem that I didn't even know I had. I've setup basic hide/show logic so that when a customer selects Custom, they get a new field to type our the custom request. This saves me going back and forth through messaging. And time is money! 5 Freaking stars!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

Support is great and app is very intuitive.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 11, 2024

Ok, I've been using this app for two years now and I can say this one is awesome. I haven't tried other apps, but this offers exactly what I want. I have a fashion brand offering 10 different sizes (XXS-5XL) and up to 15 different colors, which makes the combinations infinite and the standard Shopify template doesn't support it. It has so many other options it has made my life so much easier. And not only that, but their customer service is 20/10. They are always there to help you, they solve issues FAST, and they are the kindest most patient people.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

We have been using this app or several years now and have gained so much in sales by the additional add-ons created from this app. The technical service has been great to work with as well. I highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Emily deserves a raise.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Great app with a ton of options to customize products and helpful support if you need it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother. The app works great, just what I wanted!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Highly recommend Infinite Options. Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service. I give them 5 stars!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Stellar customer service. Had a question and Jordin immediately answered and fixed my issue. This app has everything I was looking for -- plenty of options, add-on fees, and even an option for my customers to add personalized text. SO glad I found this app, love this group!!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app and helpful customer support!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 11, 2024

I've used this app for a few years now, and I cannot fault the ongoing service. The developers have been responsive with every query and adjustment I needed, including assisting with custom code when required. 5stars easily.

Using app

About 3 years

Total reviews

3

Average rating

3.7