Infinite Product Options
Let customers specify product options on Shopify orders
Rating
4.7
feedback
2,172
chart
#275
All reviews
Review RSS Feed
Nov. 1, 2023
We were having an issue with the app working correctly with our theme, but Emily took the time to adjust the codes specifically for our theme and now it works perfectly. The communication was prompt and thorough. Highly recommend the team!
Oct. 31, 2023
Thoroughly recommended and support was extremely fast (a matter of minutes) for an issue that was my fault.
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Oct. 31, 2023
We've had Infinite Options for a few months now. Customer service is amazing. Fixing and helping with any issues we've come up with. Highly Recommend!
Oct. 27, 2023
Grrat customer service help resolving issue, the app provixe great flexibility
Oct. 22, 2023
With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!
Oct. 17, 2023
Customer service is AMAZING. They've answered all my questions, and even reached out to make sure everything was working properly.
Oct. 14, 2023
Unfortunately this app just doesn't meet our needs. While the options sync well within the platform and the price does adjust on the product page, when added to cart, it creates multiple products within the cart which is much too confusing for the customer. If you're just looking for an app that can create bundles, this will work well for you. If you have a complex product with many different variants, this app sadly falls short.
Oct. 12, 2023
I needed assistance with some customisations to match the current swatches in our store and the team were super helpful, quick to respond and really clear in their comms. Our theme is not live yet so this review relates specifically to customer assistance and customisation requests :)
Oct. 6, 2023
Highly recommend this to anyone who needs to add personalization to the listings. I had a couple questions and customer service got back soooo quickly and resolved all my issues without a hitch.
Sept. 28, 2023
This app allows me the ability to add all the options I need for a business that is based off custom work. Incredibly user friendly, with step by step instructions and videos. And in the chance that you need help with something, the live chat feature is amazing with super fast customer support! Jordin S with customer support was able to resolve my issue with something I had been stuck with in a quick, efficient manner! Thanks again!
Sept. 25, 2023
Great team, great flexible support and extremely responsive to our needs. Would recommend!
Sept. 21, 2023
This app makes it so we can have all the product options we need, it really is infinite. Their customer service is top notch. They reply to you in chat instantly and fix your issues so fast. I never worry about little bugs when we launch new products because they always help me get things perfect right away. Definitely worth every penny! Wish other apps had customer service this great! Keep up the good work!
Sept. 18, 2023
We had a slight bug issue and the team was super prompt and helpful in resolving the bug, despite the time difference. Appreciate the speediness! Awesome work!
Sept. 12, 2023
This app is a must have for stores selling products with a variety of options. Our custom products would not be possible without this app & the support team has been very quick to respond with all of our needs. Highly Recommend!
Sept. 7, 2023
Had questions about formatting and not only did they answer those questions, but they made all of the changes for me!
Sept. 7, 2023
Emily helped me with a problem, turns out it was simple fix. Sent me a screen shot of what she did to fix it so I could do that for the rest of my option sets. Easy peasy...
Aug. 31, 2023
Infinite Options allows us to sell custom products with endless options. On top of it being a great app, the customer support is excellent. I had a question and I was helped very quickly and had my question answered along with recommendations to improve a product option.
Aug. 29, 2023
I have had this app for a while and have had several other similar apps in the past...this one allows you to organize more simply by putting a tag on the option to align it with the product instead of marking products with the different options ( very time consuming and confusing) if you have a lot of items or tags. I am overhauling my store and really needed this to function well and ABBY AND DANIEL W have really stepped up to help! I'm all set up! Thanks Infinite Options!