All reviews

Rating Breakdown

  • 5
    90% (2,057 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2023

The best service and quick. We send a question and the answer and solution was fast and friendly. This app is a great option for add options and terms to your store. Recommended.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Wonderful! Thank you Emily.

Using app

Over 4 years

Total reviews

5

Average rating

4.4

5 / 5 Share

May 14, 2024

app works great now, customer service is helpful and fast.

Store

Luvea

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I love this app! It is fairly easy to use, but the customer service is top tier and they always guide me through any issues I may have. Highly recommend this app to give your site and products infinite options!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

They kindly support me.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

i had an issue with the product add on not working and they fixed the issue within 1 day! i could not be happier with the customer service. thanks so much! i’m

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Excellent customer servicE!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Immediately helpful customer service. Crossing fingers using IO will launch our site into the stratosphere =)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

We were having an issue with the app working correctly with our theme, but Emily took the time to adjust the codes specifically for our theme and now it works perfectly. The communication was prompt and thorough. Highly recommend the team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Thoroughly recommended and support was extremely fast (a matter of minutes) for an issue that was my fault.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

We've had Infinite Options for a few months now. Customer service is amazing. Fixing and helping with any issues we've come up with. Highly Recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

thank you for the support!

Store

koscy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Customer service is AMAZING. They've answered all my questions, and even reached out to make sure everything was working properly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

I needed assistance with some customisations to match the current swatches in our store and the team were super helpful, quick to respond and really clear in their comms. Our theme is not live yet so this review relates specifically to customer assistance and customisation requests :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Highly recommend this to anyone who needs to add personalization to the listings. I had a couple questions and customer service got back soooo quickly and resolved all my issues without a hitch.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

This app allows me the ability to add all the options I need for a business that is based off custom work. Incredibly user friendly, with step by step instructions and videos. And in the chance that you need help with something, the live chat feature is amazing with super fast customer support! Jordin S with customer support was able to resolve my issue with something I had been stuck with in a quick, efficient manner! Thanks again!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Great team, great flexible support and extremely responsive to our needs. Would recommend!

Using app

About 2 years

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

This app makes it so we can have all the product options we need, it really is infinite. Their customer service is top notch. They reply to you in chat instantly and fix your issues so fast. I never worry about little bugs when we launch new products because they always help me get things perfect right away. Definitely worth every penny! Wish other apps had customer service this great! Keep up the good work!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0