All reviews

Rating Breakdown

  • 5
    90% (2,057 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
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5 / 5 Share

July 5, 2023

Friendly customer service! This app helps us exactly solve the issue we have faced with Shopify having more options for each product.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

I tried a different customizer and had to redo it with this one. Amazing tool and even more amazing staff. It's 12:58am and they still answered their inbox with an actual person! Thank you, Emily! -Morris

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I've been using Infinite Options since I've started my business 5 years ago, they are super helpful every time I have an issue. I can always count on them to get back to me with a quick response. 100% would recommend this app!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Every product on my shop has a variant or multiple variants. This app is by far the most compatible and affordable option and consistently works for my brand. When I hit a hiccup there customer service is impeccable!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Just the best customer service a total pleasure to work with, they sorted transition from one theme to our new theme and boom it was all there BRILLIANT GUYS THANKS Toby and Helen @ Helen clark art FB and our 175k followers on social media xx

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

The customer service chat was super fast to respond and solved my issue quick and with great customer service by Abby S.! Excited to start working with Infinite Options knowing I'll be supported if I run into any issues.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

This app worked great with my prior sub 2.0 theme. It stopped working after I upgraded to a 2.0 theme. Once I contacted support, they had it fixed within an hour. Super service!

Using app

About 2 years

Total reviews

21

Average rating

4.5

5 / 5 Share

June 22, 2023

Simple to use, great customer service. Would highly recommend to everyone who needs more than the standard variant options on Shopify.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 21, 2023

This app helps me customize my products for each of my customer's individual needs and when I needed help re-installing their customer service team was a great help and fixed my issue quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

A+ product and service! Whenever we've reached out for help, they have gone above and beyond for us. Other app developers, and Shopify their self, could really learn a thing or two from ShopPad!

Using app

Over 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

June 15, 2023

The app is GREAT! Also, when I needed help making a more, customized option, they helped be sort it out within 24 hours!!! Very much appreciated!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

It's a breeze to use and offers a wide range of customizable options for our store. The support team is top-notch and goes above and beyond to assist.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support. The Lovery Fine Jewelry

Using app

2 days

Total reviews

26

Average rating

5.0

5 / 5 Share

June 5, 2023

This app works great for all my customizable products. I had an issue and used the chat to get help. Daniel was able to assist me and found the problem very quickly. Awesome customer service! Recommend the app! Thanks!

Store

MyLeash

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

This is a great app with amazing customer service. I had an issue adding the code, and they jumped in immediately to help.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Needed help with CSS and they provided a solution ASAP! Incredible customer service and support. Great for our use case needing extra fields submitted for product orders.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2023

Great experience with infinite options the solution we needed for our business. If you've any question just reach out to their customer service.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2023

Great app with so many options. Support is top notch and almost immediate for any issues that arise. Get this one!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

GREAT customer service. They fixed my issue in a matter of minutes. It's rare to work with an app developer that's this fast.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

The app is very thorough and has so many options and the support is great. I recommend the product.

Using app

1 day

Total reviews

2

Average rating

5.0