All reviews

Rating Breakdown

  • 5
    90% (2,100 ratings)
  • 4
    6% (138 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2023

Fantastic app with great pricing. With Infinite Options I am able to add custom sections to my products. For example, I sell handmade dog apparel so I can ask a client to provide their pup's measurements and weight. I can also ask them if they want a harness opening and also add an additional add-on price. Other options available too like color swatches. I needed some adjustments made and Emily from their customer service was great! She took care of my style preference within a day. Thanks EMILY!! Today 8/23/23 I worked with Jordin S. He assisted with changing the look of my color swatches and adding the titles to each swatch when hovered over. He was prompt, efficient, polite and got the job done! So far everyone from this company is fantastic. I cannot say enough good things. Thanks Jordin S.!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Really helpful app and great customer service. I needed help after upgrading to a new shopify theme and Abby had everything up and working again in just a few hours. Thanks Abby!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Thank you very much to Infinite Options Help Center and Developers. They were really helpful. We use Infinite Options since years and we really happy with this application. We recommend.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

Great app. Very versatile and useful. Customer support is super responsive and very helpful. We've been using this app for years across all of our stores.

Using app

Almost 4 years

Total reviews

29

Average rating

5.0

5 / 5 Share

July 26, 2023

Customer service is outstanding. I spent an entire day on chat with Annette and she was patient, efficient, and pretty funny (at the appropriate times). I had a big project to accomplish and we made it happen together. I couldn't have done it without her. Also, the app works very well lol!

Store

Zendira

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2023

We just started working with this app a few months ago and so far it is meeting all of our needs and their customer service is above and beyond!

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 14, 2023

Outstanding customer service! They helped me get everything up and running on my new 2.0 theme-- quickly and easily. Thank you! And what a great app for adding non-inventory options to my products. FAB!

Using app

Almost 4 years

Total reviews

9

Average rating

4.4

5 / 5 Share

July 5, 2023

Friendly customer service! This app helps us exactly solve the issue we have faced with Shopify having more options for each product.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

I tried a different customizer and had to redo it with this one. Amazing tool and even more amazing staff. It's 12:58am and they still answered their inbox with an actual person! Thank you, Emily! -Morris

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I've been using Infinite Options since I've started my business 5 years ago, they are super helpful every time I have an issue. I can always count on them to get back to me with a quick response. 100% would recommend this app!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Every product on my shop has a variant or multiple variants. This app is by far the most compatible and affordable option and consistently works for my brand. When I hit a hiccup there customer service is impeccable!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Just the best customer service a total pleasure to work with, they sorted transition from one theme to our new theme and boom it was all there BRILLIANT GUYS THANKS Toby and Helen @ Helen clark art FB and our 175k followers on social media xx

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

The customer service chat was super fast to respond and solved my issue quick and with great customer service by Abby S.! Excited to start working with Infinite Options knowing I'll be supported if I run into any issues.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2023

This app worked great with my prior sub 2.0 theme. It stopped working after I upgraded to a 2.0 theme. Once I contacted support, they had it fixed within an hour. Super service!

Using app

About 2 years

Total reviews

21

Average rating

4.5

5 / 5 Share

June 22, 2023

Simple to use, great customer service. Would highly recommend to everyone who needs more than the standard variant options on Shopify.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 21, 2023

This app helps me customize my products for each of my customer's individual needs and when I needed help re-installing their customer service team was a great help and fixed my issue quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

A+ product and service! Whenever we've reached out for help, they have gone above and beyond for us. Other app developers, and Shopify their self, could really learn a thing or two from ShopPad!

Using app

Over 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

June 15, 2023

The app is GREAT! Also, when I needed help making a more, customized option, they helped be sort it out within 24 hours!!! Very much appreciated!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

It's a breeze to use and offers a wide range of customizable options for our store. The support team is top-notch and goes above and beyond to assist.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2023

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support. The Lovery Fine Jewelry

Using app

2 days

Total reviews

26

Average rating

5.0