All reviews

Rating Breakdown

  • 5
    90% (2,100 ratings)
  • 4
    6% (138 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2023

So far pretty good, the customer service is great, they have fast replies, get the requests done really fast and have helped me a lot already. I do wish the infinite options did have more specific features but so far everything else works great. Thank you Team for helping me out

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

The app and customer service is super helpful! Highly recommended.

Using app

6 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

This app makes it possible for us to customize our store exactly how we want it. The team has been extremely responsive to all our requests. One quick email and they respond right away with a solution. Definitely recommend!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

We have a unique way of using Shopify and options are a must for us. I hadn't looked into Shopify sooner (we've been online for over 20 years) because I felt they could not make a form for our customers to use during the ordering process. Once I found Infinite Options, we moved our entire system over to Shopify and it has worked beautifully. We do custom, so options are very important. I've been using Infinite Options for about a month now and am very pleased. Linda Lawson owner of QuiltMyShirts.com

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Great support! Emily was so helpful and communicative. She was able to add in some custom coding and offer workarounds for some of the issues I was having for my particular situation. Using this app has completely eliminated the need for a separate gift tag on my site that was causing confusion for customers wanting to send items as a gift. It even allows me to add a rush fee for customers needing same-day custom gifting, which has been a life-saver! I highly recommend using this app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Super easy to set up and configure! Integrates seamlessly with our Store. Very helpful app for customized product options.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Extremely helpful and readily available customer service. Always have had quick responses to questions we've had. Option sets are answering the needs we had for our site perfectly. Would recommend this app!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 30, 2023

Great app that allows for flexibility. Support is always ready to help out and were able to resolve issues right away.

Store

nunchi

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

A must have for stores that have products that specialize in adding custom options. Our online store adds personalization to products and Infinite Options exceeded my expectations. The help documentation is also well maintained and easy to follow. Thanks ShopPad, you all did a great job with this App, well worth the monthly cost.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Super helpful people in setting this up in a new theme. Works great for our needs. Highly recommend.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

I am new to Infinite options and I am very impressed with this app and how easy the setup was having a 2.0 theme. I needed a couple of minor customizations to fit my website scheme and customer service was there to assist immediately. Their service was impeccable and quickly fixed my issue. I highly recommend this app and look forward to utilizing the multitude of options it has to offer to enhance my site.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

These folks are great ran into a problem and it was fixed ASAP best service ever and truly a great app. Would dif recomend

Using app

About 5 years

Total reviews

40

Average rating

4.9

5 / 5 Share

Jan. 18, 2023

Such a useful app for our store and awesome service! Answered my questions quickly and in complete detail. Highly recommend

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

The sky is the limit. One of the best way to create options. Support theme is very fast and practical. Problems solved before you know it.

Using app

26 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I mostly use the app for product page add on/bundles. This app is great and meets my needs. I reached out to support for help with styling and they quickly made the app blend in seamlessly with my theme. I would recommend this app to anyone!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Amazing support! We upgraded to a 2.0 theme and the format of the swatch options was a bit off. I submitted a support request, and within a few minutes, our options were displaying exactly as I had hoped. We've used this app for years and it works perfectly for us. Thanks!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

So far, we have had a good experience with Infinite Options. I've recently needed to make some changes to how some things were displayed to customers in their cart, and when I reached out to support I got a really quick response and a quick solution, which I really appreciate. As far as the app goes, it allows us to customize products and we haven't experienced much, if any issues at this time!

Using app

About 1 year

Total reviews

8

Average rating

4.4

5 / 5 Share

Dec. 30, 2022

Great App for a fair price. The app is working excellently!!! Customer service is super fast and very helpful. I used the Bold Options app for a couple of months, which was the opposite: extremely expensive and with weak customer service. I highly recommend the Infinite app.

Using app

18 days

Total reviews

39

Average rating

2.4

5 / 5 Share

Dec. 29, 2022

Excellent support. We've been using IO for years. This is one of the few core apps I recommend to everyone.

Using app

About 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

Great app, even better support!! Very impressed with the team. Tons of functionality and support was super fast and great.

Using app

25 days

Total reviews

2

Average rating

5.0