All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Dec. 2, 2020

I reviewed three different apps at different price points to see what works best for our website. Hands down Infinite Options was the most intuitive with the most robust functionality. The fast, knowledgeable customer service helps us resolve issues to set up the app!

Store

Japa

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Looked at A LOT of other customization apps before I found this one. Easy install and does EXACTLY what I need. I had a few things I needed tweaked for my store and their support was fast and on point. I couldn't be happier! My store is vitalcarry.com.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Awesome Support. We have been using this app for many months. The support has been very friendly and fast each time assistance is required. It works without any flaws. The Conditional Logic for Bundles is a great feature giving this app an extra boost of Brains. Hope to see more additional features soon.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 30, 2020

fast support, i like the app, many options and styling opportunuties. i can recommend it to everyone

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Extremely awesome customer service! They go above and beyond to make sure their customers are satisfied. The most impressive quality is they respond quickly to issues and questions, I was stunned to receive an answer to my question on Thanksgiving Day, as well as a resolution to my problem. THANK YOU SO MUCH! I highly recommend this app!

Using app

8 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 26, 2020

This app help me so much with my pastry shop, I can add many options (size, pick up date,...) for my cakes and it is very easy to use for my customers when they make their orders. I also add some questions to program how to print with Printer order and, and they were super helpful. They set up my templates really fast. I am so satisfied with this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Excellent app it does everything it' supposed to do with some customizable features as well. Great customer service also

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

What a great App. Very easy to set up and use and some great integrations as well Support team was very quick and clear in the very minor bits of help I needed Very happy

Using app

17 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 26, 2020

I used this app to allow me to add a whole new product range that needed bespoke fields. I've only just launched but it's doing everything I want it to and looks great. I can't fault the customer service from the app team, helping me with suggestions and coding to get set up on my third party theme (which made things less straight forward). They've been really helpful and very quick to respond. Would highly recommend!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

App works great, easy to install and use and customer service is impeccable and super quick! Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Ahn was able to help me with some integration issues with the app quickly and effectively! So far, this app is working wonderfully for our needs.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Super help with everything! Reply quickly! And great employees, they are very nice. Really recommended.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Just installed the app and needed some help. Customer support was on the ball and helped me quickly. To me, that's the most important thing with Shopify apps. Good support is everything.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

I was having issues getting this to work with my theme and the support hopped on as a collaborator and got it working all within minutes. Fabulous!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

This app is wonderful and crucial to my business. Mandy is so helpful and is able to be reached very quickly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Easy to use overall. I was able to create color swatches by watching and reading the tutorials. I had some issues with css code when I wanted to add text with hover to the color swatches. I contacted the team and Matt responded and helped me solving the problem quickly. He also recommended another app when I inquired about some other needs.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Holy cow, lightning fast chat response with an actual human! Excellent support! Great job, keep on killing it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

They answer really fast to emails and try to help the best way they can. They offer a bunch of different ways to fix small issues, and really, they are super nice!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Great app. Reasonably priced. Plenty of features. Includes a date picker on the product page which is handy for our store. Support is always excellent. Would definitely recommend to anyone wanting a products options app.

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I've been super happy with how flexible Infinite Options is, and it's quite user friendly too. But I've been REALLY happy with the support - when I have a question they get right on it and go above and beyond to make things perfect.

Using app

15 days

Total reviews

4

Average rating

5.0