All reviews

Rating Breakdown

  • 5
    89% (2,152 ratings)
  • 4
    6% (149 ratings)
  • 3
    2% (52 ratings)
  • 2
    1% (21 ratings)
  • 1
    1% (34 ratings)

Reviews with Text

  • 75% (1,814)
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5 / 5 Share

June 21, 2023

This app helps me customize my products for each of my customer's individual needs and when I needed help re-installing their customer service team was a great help and fixed my issue quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

A+ product and service! Whenever we've reached out for help, they have gone above and beyond for us. Other app developers, and Shopify their self, could really learn a thing or two from ShopPad!

Using app

Over 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

June 15, 2023

The app is GREAT! Also, when I needed help making a more, customized option, they helped be sort it out within 24 hours!!! Very much appreciated!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

It's a breeze to use and offers a wide range of customizable options for our store. The support team is top-notch and goes above and beyond to assist.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2023

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support. The Lovery Fine Jewelry

Using app

2 days

Total reviews

26

Average rating

5.0

5 / 5 Share

June 5, 2023

This app works great for all my customizable products. I had an issue and used the chat to get help. Daniel was able to assist me and found the problem very quickly. Awesome customer service! Recommend the app! Thanks!

Store

MyLeash

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

This is a great app with amazing customer service. I had an issue adding the code, and they jumped in immediately to help.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Great experience with infinite options the solution we needed for our business. If you've any question just reach out to their customer service.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2023

Great app with so many options. Support is top notch and almost immediate for any issues that arise. Get this one!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

GREAT customer service. They fixed my issue in a matter of minutes. It's rare to work with an app developer that's this fast.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

The app is very thorough and has so many options and the support is great. I recommend the product.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2023

I really am happy with this app. I chose this app after trying a competitors app with a poor experience. This app does everything - and the more I used it, the more features I found and utilized in my store. This app has an excellent price point, A+ customer support and response and seamlessly adds all sorts of options to my products and cart. The one thing that was lacking was the ability to upload photos which I need for some products. This was easily solved because they have an app called Uploadery for that. I added the second app for a very reasonable price and now have everything I need to customize my store. The two apps combined are at a lower cost that the competitors single app that had big flaws for Shopify 2.0 themes. Customer support is great. I would not hesitate to recommend that you try this app before others.

Using app

4 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 1, 2023

Works as expected, and the team is VERY quick to respond to questions/requests. Worth every penny, highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2023

Super great app and support team - have asked for many minor changes or fixes and each time they've been so responsive and helpful. Strongly recommend!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

We've used a couple of option programs, and Infinite Options is our favorite hands down. The app allows you to complete any options you can imagine through the use of conditional logic, and can be styled to fit your theme. The price point is great - especially when compared to the other options which are significantly overpriced. The app is easy to implement, and if you do run into any problems the support team has been phenomenal. We have never had to wait more than a few hours to get a response, and they keep updated as your support ticket progresses. They even went as far as to implement code to resolve our issue - at no cost. I would definitely recommend Infinite Options to any Shopify user who is looking for product options, and upsells on products. It's cost effective, easy to use, priced well, and the support team is great.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

April 19, 2023

The infinite options product from this team is a wonderful add-on to our shopify store. Allowing us to have many more options with products than out of box, with conditional formatting has been a big help in ensuring we offer our clients products with options they desire. The team has been tremendous help with some small configurations after the purchase, and they really make things easy for us to administrate. All around great team, great add-on and well worth it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

i tried a few apps that do this. Infinite Options works the best for my needs! The Mesa integration was the biggest selling point for me. Customer service is fast and helpful

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2023

Fantastic app which allows me to have a ridiculous number of variation options for my customers. Everything I do is bespoke and made to order and this app makes life simple for my customers. It took a while to get everything set up and functioning as I need it to, but the support staff have been excellent at helping change the look and layout of options and are always quick to reply. Would highly recommend this for anyone with a business offering custom items!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2023

The app is exactly what we needed and is easy to configure and set up. We had a couple of questions and the support was great. They offered to help set things up for us and solved another small issue we had.

Store

Veselka

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

I had a tag issue and they went in and fixed it themselves, saved me so much time! great support! Thanks!

Store

silsila

Using app

Over 3 years

Total reviews

1

Average rating

5.0