All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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4 / 5 Share

June 13, 2019

We have had an online store for about 15 years with 3dcart and I was used to their flexible and fairly powerful product options. It was a shock to come to Shopify and find this aspect of products so extremely limited--almost non-existent! Infinite Options helped us achieve very nearly the same kind of product variation that we had at 3dcart (and that we *need* to have). My very favorite thing about Infinite Options is the "conditional logic" you can apply to options. This allowed us to make some definite improvements over what we have had all these previous years. Love it! I will also say a word about the support. I got into several chats with ShopPad support and overall they were very helpful, sometimes awesomely so. THANKS! I think my main frustrations came from thinking things needed to be one certain way. But once I came with workarounds, I realized that the vision I had wasn't necessarily the only or even best way to approach the issues. So, at this point, I don't have any serious complaints. Honestly, it's Shopify that needs to improve and offer more flexible & powerful possibilities to their products.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2019

We use this app to provide a drop list of 75 options for over 1000 products! Saving a lot time and it works great! Would be awesome if the picture(of the linked item) could be displayed within the drop down list. Or adding the ability to use a collection for the drop down list, thus eliminating the need to maintain two list.

Using app

18 days

Total reviews

2

Average rating

2.5

4 / 5 Share

May 17, 2019

I used this app to provide quick visual of all options for a product. It is stable and nice to use. I would like to be able to add a small image to each option set

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2019

I used Infinite options to create custom checkout fields for various products. It's a versatile app that is fairly simple to use. I really liked their customer service.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 17, 2019

It offers a lot for being free. The loading time could be improved, but it adds a lot of capabilities I didn't have before I got this app.

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 6, 2019

Awesome app for free and very functional. Incorporates well with Shopify's automated discounts. Would give it a 5-star if you could edit the style a bit more

Using app

8 months

Total reviews

4

Average rating

4.0

4 / 5 Share

April 5, 2019

I have been using this app for about a month now and it really works well with my store and the products that sell. Once you figure out how to use it then the options become infinite!! Great job!!

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 4, 2019

Great app at allowing multi options. We use it to allow for personalised products, fits in well with the theme. Lost a star as sometimes the information doesn’t pull through and we have to contact the customer, which isn’t the best. Easy enough to install though, and we can do other work around if needed. Thanks from Mad Eye Gifts Team.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi Team, ​ ​Thank you so much for being a member of the ShopPad family for so many years! To resolve the issue with your slight delay before your options display on your product page, we recommend you add this snippet of code: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time. It will help prioritize Infinite Options as one of the first apps that load on your page. To resolve the issue with not always receiving customer selections, we recommend that you disable any quick buy buttons on products that use Infinite Options, these buttons will bypass the product page and any customization fields so the product is added directly to cart. Please let us know if you have any additional questions or if you would like our help adding the code for faster loading and we will be happy to help! Team ShopPad

4 / 5 Share

March 31, 2019

Thank you for the app, it works very well, but, we can not modify the spacing between 2 lines of options that we find too close :(

Using app

About 1 hour

Total reviews

5

Average rating

4.8

4 / 5 Share

March 29, 2019

This app helps a lot as we have a larger amount of variances for size and color options than Shopify will allow. They need a way to add sku numbers for every item.

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

4 / 5 Share

March 24, 2019

I like this app. I wish it allowed customers to upload a photo to their orders also. I really hope that I can continue using this app

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2019

I added an add-on on the products. Alan was fantastic today to help me do that and then it seemed to be glitching so Logan fixed it for me. They were both top notch. I was very impressed with their knowledge and customer service. It would be nice if i could have added this feature on in the cart.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 4, 2019

Works quite well, I use it on several of my products to choose color and add-on options. It would be better if I could require some menus to have a selection, right now if a user doesn't happen to choose a color I have to email them and ask what they want because the software won't force them to choose.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2019

This is simple and straight forward. I'm an artist and I produce Vintage Advertising Art featuring dogs and cats. I used it to give my customers the opportunity to customize my art with a pet's name. I would have given 5 stars if there was an option to tie an up charge to this. The people are quick to respond.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 15, 2019

Really good application but I wish that we can edit the placement of the boxes. ( I faced another problem and they helped me to fix it)

Store

BEYROU

Using app

5 months

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 29, 2019

I installed Infinite Options myself but needed a little extra help with the styling. The service was fantastic - the help I needed was completed within a few hours of sending an email request. Thanks so much Mandy!

Using app

6 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 29, 2019

I really like this app because I needed something to make all my variants display easily, fast and looking good and of course, the customer service was really fast and great, solved my problem quickly and gave me some very useful advice! Highly suggested app!

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 13, 2018

Using this app to add another pricing variable addon to the product. Excellent customer service and follow up when I needed help. Almost a 5.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 7, 2018

Just started using the app, so don't know the full potential yet, thus only 4 stars. I have tested several bundling apps, and usually don't get responses to my questions until after I've gone to bed, if at all! I really appreciate the immediate response and customer support I've received so far from this app.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 6, 2018

Great service and quickly answered my questions. I paid for the $20 install and it was done very quickly. It works for basic customizations but did not work for what I actually want it to do. I think it will do for now, it is not perfect however, for just the price of install I'm happy with it. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7