Infinite Product Options

Dec. 20, 2021

This was the only app we found that would put the customization information in the Order, the customer's Order Acknowledgement email, and the Fulfillment Request email to drop-shippers. The set up service was well worth the $20 as well. It would be nice if there was an option to limit options to a single variant of a product, but ShopPad's technical support was good and showed me a decent work-around.

Nov. 25, 2021

Excellent support with amazingly quick responses. Love having this app to further personalize products.

Aug. 23, 2021

We're really liking this app so far but the setup was a challenge. We had to contact support several times. Luckily, support is excellent and responsive. Another thing, the app's dropdown menus do not change the price on the product page. We have an art store, where we use the app to allow customers to add a frame to the art and when they select a frame style, the price does not change to reflect the accurate price of the frame with the art. The workaround we used was to make the frame Label Product title the add-on price so the additional price is somewhere on the product page. Not ideal but fine for now. If the app could include this feature, I would change to 5 stars. Overall, good value and we'll be keeping the app.

May 18, 2021

Used another product otions app before - swapped to this one for pricing and ease of use. A little bit long to set up at first but problems were solved really fast from their support team. Overall great experience, do recommend, looks good on product pages.

April 5, 2021

Great customer service! We had an issue with a bug on our website and they were quick to help us out.

April 4, 2021

We were looking for a solution to allow our customers to add customization to their apparel purchases. After having issues with another app that would not work properly, we tried Infinite Options and it worked perfectly for what we needed. The setup was easy, the help and support was fast! The only improvement that I would like to see is the method at which the app charges price upgrades for options. In order to add a price upgrade, you must create an item with the upgrade title (cost, title) and then link that newly created product to the item that you want to add it to. If they had a function to simply add an additional cost instead of having to create a new item I would have rated the app at 5 Stars. Don't avoid the app due to the monthly fee. We have made the low fee back in one add-on sale. It's worth the money if you need to add options to your products.

Feb. 11, 2021

The support team is incredible and really responsive! I do think the process of implementing 'options' could be more user friendly and lay mans. This app could improve its UX design and better pictorial examples of what everything will look like in the end.

Dec. 3, 2020

The level of support team is perfect. they respond me within one hour. If they would have picture options, movie options, style templates, and checkboxes with picture, the level of product will be perfect.

Sept. 28, 2020

I love the customer support for this app, the agents were very helpful and talked me through testing as well as setting up. That alone is the best reason to choose this app! This app has been very helpful in creating options for products. The reason for my 4 stars is I'd like to see more customization options tot be competitive with other apps.

July 17, 2020

I installed the app, really easy to understand set up process for the products. Had a small issue with the spacing between some of the fields and my "add to cart" button, Mandy had it sorted in a couple of hours. Awesome service.

July 9, 2020

This app solved my issue of having variants over 100. It wasn't quite right at first, but the support has been great with helping me get to where I need to be.

July 6, 2020

I'd give this app 5 stars if it weren't for one hiccup we have...It doesn't connect the option's conditional logic to the product's variants. For example I'd like for my frame colors option to be hidden if the customer chooses unframed art (framed or unframed is a product variant). This obviously confuses some customers. But otherwise this app has given us some functionality we really needed that shopify doesn't normally offer.

April 17, 2020

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement. ________________________________ It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

Feb. 18, 2020

I used this app to create color swatches for my apparel products. It was quick and easy to use but I wish that it had the capability to have the product change colors as the swatch is clicked on. That would be a great addition and avoid using a different app that does both.

Feb. 11, 2020

I have used the app to capture additional fields that I could not otherwise capture through shopify. It has been very helpful as has the customer service. I am still working through integrating some reporting between this captured data and shopify captured data. If I can do that it will be a home run.

Feb. 6, 2020

I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!

Dec. 20, 2019

Of all the Product Options apps for Shopify this one worked the best for us. It's interface is intuitive. It's options are flexible. And the customer support was incredible! Fast, Fast, Fast responses which is always key for our business. Great job and thanks!

Oct. 14, 2019

Very good product options app - it is very nice and useful to optimise your Shopify store design.

Sept. 2, 2019

I used this app to include customization options on my website. Now Infinite Options let customers include some customized message to their orders. Good app and great support!

July 24, 2019

Customer service is fast to respond in chat and help. works awesome for what we need. Let you guys know more as we use it.