All reviews

Rating Breakdown

  • 5
    91% (3,673 ratings)
  • 4
    4% (153 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (61 ratings)
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5 / 5 Share

Sept. 16, 2024

We needed assistance with a slightly more complicated set up and support was fast, thorough, friendly, and very helpful!

Store

My Store

Using app

7 days

5 / 5 Share

Sept. 13, 2024

AMAZING customer service!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Very slick app. It does everything we needed (most apps we tried were lacking), and set-up is very straightforward. Support via live chat was also very fast & helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Fixed everything for me! Awesome experience!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

I had some issues with my sets popping up on my actually listings. Emily reached out to me just to check in and I mentioned it to her. Within moments, she had my listings fixed and ready to go. She went above and beyond and even fixed some minor issues that I didn't notice. Great customer service and now my items are loading perfectly!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

The Infinite Product Options team are awesome! I recently changed to a paid theme on Shopify and I didn't realize that I also needed to update my apps. I tried to install the code snippet as their instructions indicated. However, my code didn't contain what they told me to look for. So I contact the Infinite Product Options team via their chat, and eventually email. Emily responded to my chat almost instantly and took care of the issue! They were able to install the code snippet and get my website back up and running!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

We've all reached a bottleneck in our businesses and can't go to the next stage until it's solved. My problem was more like a bottle cap until I found infinite options. Allowing me to have as many variations as I needed I could bundle all my products together and massively increase my average order value. This wouldn't have been possible without infinite options and I highly recommend using them. I did run into one issue and their support team was incredibly helpful. As a side note, it wasn't even a problem with infinite options it was with another app but they were still helpful in suggesting a resolution

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great app to ad options and terrific customer support. Always there to help solve any needs we have!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Great app and great support team. They are a pleasure to work with, I wish all developers were like this team! :)

Using app

Almost 6 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Using app

Over 6 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 8, 2024

We are a jewelry store and use it for custom engraving. When we have had an issue recently we have asked for help and their team was on it quickly to resolve and provide us with feedback. I would chose this app again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Brilliant personalised service

Store

Mococo

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great use and function, and customer service is great

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This app is fantastic, it does exactly what we need for our store and the support has been amazing - so quick to respond and always super helpful! 100% recommended.

Store

Rocke

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Easy to use and Great customer support. Definitely recommend that app.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app, great customer support. We've used Infinite Options for multiple products that have complex options and add-ons. I can be a bit of a dinosaur with technology, and the support team is hyper helpful with all my (infinite) questions. A+

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Just beginning with Infinite Options and am super happy. The app looks great, is easy to follow and adds functionality beyond what we can imagine for product options. Had some basic CSS questions and their support (Daniel) had me fixed up in seconds via chat. They have lots of good instructions for figuring most stuff out yourself as well.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 23, 2024

Infinite Options app and Support team is GREAT.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

very good

Store

Bmbride

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2024

Brilliant customer service. Thank you

Using app

Over 1 year

Total reviews

5

Average rating

5.0