All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Oct. 23, 2020

A great solution for my store with many customizable products. The support was super fast, very friendly & helpful! Great customer service! Great app!

Using app

About 8 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 23, 2020

Great job, very usefull. Great customer service. Great job, very usefull. Great customer service. Great job, very usefull. Great customer service.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Amazing customer service, great app! Does exactly what we need, really simple to use, by far the best we tried.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Great service! Mandy, Carolina and Sara were readily available to help almost instantaneously. 10/10 customer service and very happy with the results from the app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

The customer service on this app is amazing! they took out the guess work out of figuring out why an option set wasn't showing up on my website

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I used the app to provide options to products, the support was fantastic! Quick and understood the brief perfectly

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Their team's wonderful and speedy! I'm so happy to be using this app!!! I appreciate for their work. Thanks!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Great app and perfect support! Handled an issue between my theme and their app within less than 24h. I can highly recommend it!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 19, 2020

A simple and very effective app. We found it easy to install and configure, and most technical queries are covered by the excellent support docs. Whenever we've needed support we've had fast and constructive replies. Works out of the box even if you have an AJAX cart which is not true of all apps of this type. Would recommend.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 17, 2020

I used this app to add further service options, such as personalisation options to my web site and it works a treat - had to contact support for help on an issue beyond my brief and have to say I'm impressed with the level of help and support given by Anh, which resolved the issue. I can only offer the highest praise and recommendations, 10 out of 10. Thank you.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2020

I am so glad I found this app!! The customer service is SUPER FAST and I am loving the options!!! Thank you!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

We have a unique customizable product that requires a lot of detailed fields from our customers in order for us to fulfill their orders. Infinite Options has been great. Support is always prompt, helpful, and courteous too!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

I needed a more obvious way to ask customers to fill out the gift message. I was recommended this app by multiple people. Upon installation, it became clear that this feature can only be done on the product page and not during check out. The customer service was excellent. They quickly replied to my email saying it wasn't possible and even explained the security risk around it. She then offered to refund the installation fee. I am so impressed by the customer service. A pleasure to interact with. If I needed bespoke amends on a product page I would install it again.

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 14, 2020

I'm using this app to create bundles for my alfajores cookies, and it's wonderful. Customer service was very quick to help me set up everything exactly as I wanted. Thank you!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Amazing apps with great support. I always like their support, so helpfully, never want to move to other apps.

Using app

Over 1 year

Total reviews

27

Average rating

4.4

5 / 5 Share

Oct. 13, 2020

I highly recommend this app. It meets all my expectations and the support is excellent. I am really satisfied!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Wonderful app! I also used the $20 service to make some adjustments to my store and they were super quick with the turnaround and the service was top notch! I highly recommend this app and this company!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

Had initially downloaded it and couldn't install the liquid code to my shopify. So I uninstalled it and tried another app (Bold) but that app was confusing to me. So I reached out for assistance and the customer service was awesome. They helped fixed it in a few days. Had a very good overall experience. Superbe! It's straightforward and easy to set the options. There are a few possibilities to customise the look too. I'll definitely recommend this to anyone who offers options in their product offering.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2021

We've been using this app since the beginning of https://www.ChairsThatGive.com/ and it does a great job. It doesn't have all the features as Bold has, but it is totally free and has many good features. When you pay a bit you get most of the advanced features you have on Bold. The only thing it is missing for me is little images of the options/upsells next to the text and immediate price changes on the product page when people add upsells to their product selection. The option to make the options a hidden product should also be added in a future update. Anytime I had issues with the app (which was only once or twice) and reached out for help I got a reply very very fast, it's truly amazing for a free app. The support for my paid theme is worse, much worse. Thanks Shoppad! <3 Ryan www.ChairsThatGive.com

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 9, 2020

The Shopify team was very helpful. Especially Matt Van Winkle who was the one that added the coding I needed in my store. Works perfectly. Infinite options has a very efficient and helpful team. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0