All reviews

Rating Breakdown

  • 5
    89% (2,153 ratings)
  • 4
    6% (149 ratings)
  • 3
    2% (52 ratings)
  • 2
    1% (21 ratings)
  • 1
    1% (34 ratings)

Reviews with Text

  • 75% (1,814)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2023

Very helpful

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 13, 2023

bad customer service. they dont even check before deploying css on the website. the option is going out of the screen. What a bad service and bad app. Ridiculous and frustrating.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 11, 2023

This app is all that it is hyped up to be and more! Easy to use, 14 day trial, up and running in just a few minutes, I really have nothing to complain about. Shopify told us that what we wanted to do was not possible but after working with crew at Infinite Options my shop is up and running quickly and met all of out requirements. Special thanks to Abby who supported me and helped me it happen. Thanks for what you do!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great customer service! I received an email asking if I needed any help... well I did, so I emailed them. They came straight back with a bit of CSS I that I needed. I couldn't make work, so I contacted them again and they were able to do it for me! So much time and effort saved. Worth the money knowing that there is an actually human to speak to if I need any more help!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

The best service and quick. We send a question and the answer and solution was fast and friendly. This app is a great option for add options and terms to your store. Recommended.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Wonderful! Thank you Emily.

Using app

Over 4 years

Total reviews

5

Average rating

4.4

5 / 5 Share

May 14, 2024

app works great now, customer service is helpful and fast.

Store

Luvea

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I love this app! It is fairly easy to use, but the customer service is top tier and they always guide me through any issues I may have. Highly recommend this app to give your site and products infinite options!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 21, 2023

Customer experience good. However, I am unable to successfully export orders with delineated (columns in excel or .csv) custom fields from option sets. Need for our fulfillment supplier. Please assist. I can be reached at [email protected] and 647-299-2827. For example Jersey Size (heading).

Using app

15 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 18, 2023

They kindly support me.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

i had an issue with the product add on not working and they fixed the issue within 1 day! i could not be happier with the customer service. thanks so much! i’m

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Excellent customer servicE!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Immediately helpful customer service. Crossing fingers using IO will launch our site into the stratosphere =)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

We were having an issue with the app working correctly with our theme, but Emily took the time to adjust the codes specifically for our theme and now it works perfectly. The communication was prompt and thorough. Highly recommend the team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Thoroughly recommended and support was extremely fast (a matter of minutes) for an issue that was my fault.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

We've had Infinite Options for a few months now. Customer service is amazing. Fixing and helping with any issues we've come up with. Highly Recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 27, 2023

Grrat customer service help resolving issue, the app provixe great flexibility

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2023

thank you for the support!

Store

koscy

Using app

About 1 month

Total reviews

3

Average rating

5.0