All reviews

Rating Breakdown

  • 5
    90% (2,061 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
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5 / 5 Share

May 10, 2021

I have a custom theme (Shella) and the team were amazing at integrating the app into the theme. We had difficulty with the date picker but the team was prompt and fixed the problem as soon as possible. App is great, it performs all functions I needed it too and I love that I can link it to my inventory unlike other similar apps.

Using app

19 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 5, 2021

Been using this app for a while. Just contacted support for the first time and they were outstanding. Helped me copy configurations to a new site. Saved me hours of work and had it done within 24 hours. Great app and support!!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2021

Incredible customer service. I use this app for different use cases within our site and I was totally stumped on how to do something I really wanted to see happen. The team stepped in and took care of me. If paying for this app turns you off, don't let that be the case. Quality is worth a nominal fee!

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 4, 2021

Great service, stable, reliable app with no issues. Truly the best options app available today. Other apps seem to have glitches and issues, Infinite Options has been consistently good and priced very competitively. Thank you!

Using app

Almost 3 years

Total reviews

11

Average rating

4.8

5 / 5 Share

May 3, 2021

This app has been working the best for me so far. I was previously using the Hulkapps infinite options but this one works much nicer for my store and the customer support was better too. The way I can present the options on my store really have the customer make use of them quite a lot. I just wish so much that this one would add translations to the functionality! To have a store in multiple languages but then the options in just one really doesn't look that nice. But no other apps that offer these options support this right now

Using app

28 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 30, 2021

I love it! I'm able to add custom boxes and colors of tees drop boxes! So excited to add this on to my site

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2021

Product works great, and is very flexible. Also the product support is top notch. Couple times I've gotten my questions answered within minutes, and even had some "small" custom work done on the fly. Great app that is supported by a great team!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

The app works great and the support is 2nd to none! It was super easy to learn the features, plus they have very helpful training videos.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Intuitive interface and quick customer service. Had some issues but after sending a email the team resolved my problem within a day.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2021

The app is good and allows various customisation options on your products. The support is awesome as they are very quick to action any questions or changes I have asked for. Great app, great support and the price is very reasonable.

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 26, 2021

This app has been a game changer for our store. We needed to be able to add multiple options for a new product line and Infinite Options really fits the bill. The app itself is pretty user friendly, and when I hit a couple of stumbling blocks with particular formatting, their support team were extremely quick to help and sorted out this issues to my great satisfaction. I tried 3 other apps prior to finding Infinite Options - none of which worked for our store, and the customer service was difficult to navigate. Not so here. I'm so happy with the results on our new product range that I am considering using the multiple options now available to us on other products as well.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2021

Excellente APP! Excelente atención en el chat. Siempre encuentras solucion con buena predisposición

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2021

I'm using Infinite Options to upsell a custom option for our product line. The integration was super straightforward and easy. The instructional videos and help section are incredibly helpful. I had one issue handling CSS styling with my theme and their customer support specialist, Romar, responded immediately with a fix. Highly recommend this!

Using app

About 17 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

April 19, 2021

Christian and the whole team area a great deal of help. Some of the best customer service I have expierenced. I would recommend this app to anyone

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

I kind of feel like this app is hampered by some limitations that are placed on it by Shopify, and as a result, it was not for me, but the team was helpful. Using the option that automatically added a second item to the cart made my orders and shipstation invoices messy, which increased packing errors and confused customers (customers can add a kind of product option that adds a second item to the cart, but they can remove the second item from the cart and the primary product still shows the product option). Hard to explain, but you'll recognize it when you see it. They made some changes to my cart to clean up what customers were seeing, but I advise you not to have anyone modify any of your themes without backing up first. I had so many apps modifying my themes, that I ultimately just started over with a new theme. Is this app to blame? Partly. But mostly it's Shopify's own limitations.

Using app

2 months

Total reviews

12

Average rating

4.0

5 / 5 Share

June 29, 2022

Infinite Options has been a VERY EFFECTIVE app to have operating on our Shopify store! SIMPLE and RAPID insertion of various options with any product. We should also note that their customer service is TOP NOTCH -- they respond quickly and find efficient solutions to inquiries. Titanium Archery Products fully endorses Infinite Options!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

The app is great and the service is extraordinary! I had some questions which were solved in no time. I would definitely recommend using this app and working with the team behind.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2021

This app is great so I can add multiple personalisation options to my products. Customer service is amazing too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

I've been using this app for a while now. I needed to make some change and the support was fast and efficient. Every thing is working well. Thanks

Using app

Almost 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 12, 2021

their chat function is a lifesaver. Having someone help out at instant speed is soooo convenient, thank you Mandy for helping me format the way my options look!

Using app

About 3 hours

Total reviews

4

Average rating

3.5