All reviews

Rating Breakdown

  • 5
    90% (2,061 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
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5 / 5 Share

April 8, 2021

I make personalised items and was previously asking customers to just write their customisation into the notes section on the website - this looks so much more professional! The team also could not have been more helpful in setting it up, really pleased and impressed with their service :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

Extremely Helpful with all of our questions! Responsive chat, do not choose any other app for multiple options, this is the one you are looking for! Tried dozens of apps and finally found this one. Thank you for all of your hard work!

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2021

I tried a couple of other apps before I came to Infinite Options and had so many problems with them, as well as getting support. The Infinite Options work great with no problems, and their customer service is amazing!! Any questions I had, someone would reply straight away. The app itself is built in a very logical way, so that it's easy to duplicate options, variants, etc. Love it!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Great app. The app team support helped sort out some issues I was having with my code, but now it appears to be working perfect. Thank you so much!

Store

Voltlin

Using app

About 1 month

Total reviews

33

Average rating

4.5

5 / 5 Share

April 6, 2021

Great app - amazing customer service. Our shop needed a way to charge a service fee for assembling particular products and Infinite Options fit the bill perfectly.

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 5, 2021

This app is perfect for us because we sell items by the fractional inch. Shopify caps us out at 100 variants but Infinite Options is just that. Also, their support staff is very very helpful and work towards your success. Great app.

Using app

11 months

Total reviews

15

Average rating

5.0

5 / 5 Share

April 5, 2021

This company's customer service is the best I have ever worked with! Santiago has been helping all morning, replies within 30 minutes and much less each time and has effortlessly helped me set up my site as well as taught me how to use it in an easy to understand way! recommend this site 100%!

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 1, 2021

I needed support because I did not know what I was doing and the lady who helped me was very helpful. The app works as expected. I would recommend it.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2021

I sell customized items in my store. I used this app to help my customers personalize their orders. They can use eye-catching swatches to make their selection. I think it enhances the shopping process and makes it much easier for them to visualize what they're going to get. I highly recommend this app if you're looking to easily bypass the Shopify variant restrictions and improve your shopping experience in the process. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

One of the best apps on Shopify! I have used other options apps and found them to be overly complicated and slow. Infinite options are non of the previously mentioned. Once you understand how to apply your options, it is straightforward to use, and you have everything you need in a concise format. The customer service is excellent as well. They usually get back to me within the hour and go into great detail to help resolve any issues. 5 Stars highly recommended

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 30, 2021

This is a great app which helped my extend the bounds of my themes limitations. Not only that, but the support I got from the team was promt and incredibly helpful and friendly. They were able to edit the code of my theme to suit my needs. Would definitely reccomend and use again in the future.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

I had an issue with how infinite options was displaying when I switched my theme to "Fashionopolis." I wrote to customer support on a Sunday and head back from their team in an hour. They sent a easy-to-understand step-by-step process to solve my issue and it worked perfectly. It was a pleasure to work with Christian and Anh, who helped me on something that could have turned into a big headache and lost sales. Thank you so much!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

I needed something to help with personalisation of certain products and I toyed with the idea of getting someone to do the code for my website. But after reading reviews of Infinite Options, I decided to go with this App and I'm really pleased that I did. Not only is it easy to understand (helped by the very useful videos and explanations) but the response from Infinite Options when I needed a bit of help was very good. I got the job done so quickly! I would definitely recommend and thanks to Mandy and Anh for their lightning fast help!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

customer service is amazing. we had it up and running in about 2 days and we had a pretty complicated configuration with date selector and many other options to add to our Personalized Booze Piñatas. they are fast and awesome.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2021

Great little app. There was an issue working on mobile with my Shopify theme and the team was quick to respond and fixed it quickly.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2021

Great app, and even better customer service. If you have a custom request they are on it and can fix your issue within the hour. Thanks Melannie for a great experience.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2021

These guys are super responsive and helpful. Really appreciate the great customer service. We've been using the app for years - no complaints yet.

Store

Aviator

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 25, 2021

Always a great customer service experience with them! They are always very attentive! I love their live chat feature because they always respond instantly.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

Fantastic App and very fast problem-solving support! Very easy to set it up. Thanks so much for all the help!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2021

Great App and awesome support! Mandy and Santiago are very nice and professional as well. Reliable on the field.

Using app

2 days

Total reviews

3

Average rating

5.0