All reviews

Rating Breakdown

  • 5
    90% (2,061 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
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5 / 5 Share

Jan. 23, 2021

Wanted to tweak the position of the infinite options add ons and the staff were prompt to cater to my requests and went above and beyond, altering the spacing as well so that the overall website was more aesthetically pleasing.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

I've use Infinite Options for a really long time. It has always been very reliable, easy to use and the support staff is very helpful and quick to respond. I highly recommend!!

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

There are a lot of apps out there that do a similar function. But I can guarantee that no other support team will help you setup and make sure your configuration is running as it needs to better than the ShopPad team. They are experts with their product, and they will work hard with you until you are satisfied with how the app is setup. Particularly I want to s/o Annette, Mandy, Noah, and Anh for working with our team. Very grateful for them and I highly recommend their products.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

We've received excellent service from the team at Infinite Options. They directly respond to our inquiries and any assistance we request. Pleasant and helpful. The app has worked great for us!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 20, 2021

I've just started using the app and I'm thrilled! It's allowing me to offer customers options I've long wanted to offer but didn't know how. I had a few installation questions, and was very pleased with how promptly customer service responded to my questions. Apparently, my Shopify theme makes installation a little tricker, and my rep Abby went above and beyond to help me with the install. So far, I'm very happy with my decision to add Infinite Options to my shop.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Mandy & Matt helped me with the spacing on my swatches and made this super easy for me! Definitely recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I really must say that these people have excellent customer service skills and were able to resolve my issue in a very speedy and efficient way. I would recommend there service to anyone.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I used this app to add options to my gift card and the experience has been great. I reached out to the customer support team for help with customization and they helped me achieve the exact look I desired!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

This app is a necessity! I needed to add a box for my customers to check yes for an option. I am far from technical and Mindy H stayed on the chat line with me and walked me through it in seconds!

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I use this app on two of our websites and it works great! We have had great success with using the bundle add-on product feature. The small fee for the expert install is definitely worth it because they will customize the dropdown to fit your website styling. Support is very responsive and helpful!

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Jan. 11, 2021

I usually only take the time to leave a review if I'm exceptionally satisfied. Which I am with the service provided by Infinite Options!! The app was pretty easy to figure out and implement, however I needed some custom help. I paid the $20 and the next day they did exactly what I asked. Couldn't have been easier!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Had some issue setting up with my theme, but Jordin helped me more than I expected. This app work as I expected. Thank you!

Store

GuuBuu

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Brilliant app- helped so much on my website. Great customer service too - helped with lots of questions I had to personalise the app more, nothing was too much trouble!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

I can't fault this app or the support team. I set it up myself and have limited skills. It was easy and has changed my business. The support team are incredible and answered me almost immediately. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Fast and very easy to work with. Appreciate their help and quick fix. Used other Product Options but Infinite is easier & less expensive.

Using app

29 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 5, 2021

I used the chat option for some help with installing and navigating the app. Abby S. helped me and was very helpful.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

App Ottima in tutto e per tutto. La uso per la personalizzazione degli articoli nel mio shop ed è versatile a 360°, si adatta a qualsiasi richiesta. Supporto eccezionale, ho per errore disinstallato l'app e quando l'ho re installata ho spiegato loro l'errore ed è stata ripristinata in pochi minuti senza dover ripetere tutte le opzioni da capo, salvandomi un grosso lavoro per un piccolo errore. GRAZIE, CONTINUATE COSI', FORMIDABILI!!!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

Fantastic customer support and install service. Had everything set up and working within a couple of hours and all questions I had were answered.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I added this app to my store and it was easy for me to set up by myself. It handled the over 100 variant problem that shopify limits shop owners as well. The app itself is easy to use. I even requested help with some CSS styling and Jordin and the team were there quick to help with a quick solution. I couldnt be happier. If I could give 6 stars I would!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

We use this app and are very happy with its features and the service. The app is easy to use and People behind answer Quick and helped us with all our question. 5 stars. We recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0