All reviews

Rating Breakdown

  • 5
    93% (3,688 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Feb. 6, 2024

Muy buen soporte técnico y aplicación muy practica.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

They are amazing to work with! So incredibly helpful and I love their product.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great support! Highly recommend

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Infinite options delivers the features my business needs to operate on Shopify. Highly customizable and incredible customer service. Love!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great and fast customer service!

Store

JÄGEAR

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Daniel from support was AMAZING!! I had a few questions about changing the look and adding some options. He was really knowledgeable and very helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Daniel with the Infinite Options app responded within seconds of getting on the chat box. I didn't install the app correctly (which was pointed out) and Daniel corrected the coding, and customized a few things to what I needed. Thanks guys!

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 26, 2024

I am so glad I downloaded this app. Shopify is not the best when it comes to receiving assistance or additional product options they do not offer. I have ran into this often and every time it has been solved quickly. I have worked with Emily F multiple times and she is so efficient and provides excellent customer service. Thank you for everything. My store would be a mess without infinite options.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

We have happily used Infinite Options for a long time but an issue recently developed way beyond my skill set (which admittedly is low when it comes to stuff like this). After wasting most of the morning trying to figure it out, Jordin S. easily fixed the problem in no time via chat. Thank you!!!!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Nice service, they helped us to installed the app !!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very responsive and helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 24, 2024

Functionality and support were cool, but at the end of the day it didn't allow me to control quantities which was a non-starter.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 23, 2024

This is a fabulous app - perfect if you are looking to add multiple variables / types to your website. I recently upgraded to shopify 2.0 and had a little issue with one of my options - I contacted support and Emily fixed it very quickly. Thanks so much :)

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Support team are professional, courteous, quick and most importantly very good at what they do. Thank you Emily and Annette, you helped fix a huge headache for me. I would highly recommend this app, not only because of the top tier service, but also because it offers a ton of options other apps do not. (Trust me, I went thru about 6-7 before coming back to this 1). 5/5 Stars, excited to be working with you !

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Easy to install and works great. Love that the location for the options is very flexible. They provided some good customization help as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Haven't worked with the app yet but the service and communication has been just great. Answered all my questions quickly and with information I could understand. Look forward to this relationship. Thanks

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

App functions just as we needed and their care team are phenomenal - very quick response and always had a solution when we wanted to make some small changes.

Using app

12 days

Total reviews

6

Average rating

5.0

2 / 5 Share

Jan. 7, 2024

Unfortunately, I was not able to cancel my free trial from the admin dashboard which should always be an option for any app. The reason why I did not want to use this app was the fact that the add-on price is not shown on the product page when the option is selected and it's only shown in the cart.

Using app

18 minutes

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 7, 2024

Tusen tack för en mycket bra app! Den är lätt att arbeta i när man får in snitsen och supporten är mycket snabb, trevlig och hjälpsam!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2024

Atendimento de exelencia, muito rapido e resolutivo. Porém se você estiver pensando em usar o checkout da yampi em sua loja não use esse app, pois as variações some da pagina do pedido. isso pra mim foi o pior gargalo do app. Ao imprimir o pedido do cliente sai sem a variação. Esse app so vai funcionar se vc usar o checkout proprio da shopify. tentei solucionar via chamado com eles, e não tem outra opção a não ser usar o checkout da shopify. O aplicativo é top, mais peçou de mais nesse quisito.

Using app

3 months

Total reviews

1

Average rating

5.0