All reviews

Rating Breakdown

  • 5
    91% (3,674 ratings)
  • 4
    4% (153 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (61 ratings)
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5 / 5 Share

July 22, 2024

Brilliant customer service. Thank you

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2024

very patient, kind and knowledgable. Abby understood immediately what i was asking and immediately solved my problem with professionalism and kindness.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 6, 2024

Not only great at helping me resolve the problem I was having but also suggested two more efficient ways to set up options for our store. Great customer service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

These guys are brilliant. They are quick to respond, provide exceptional workarounds and even intervene with their engineering team should users require even more assistance. Outstanding, thank you.

Store

EQ Food

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Awesome, Emily F. helped me with my problem. I am very impressed.

Store

Bannvas

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

The team is very professional and helpful, and they reply very quickly. Great customer service. The Infinite Options app itself is a game-changer. It's really helped out my store, as I need to include a lot of customization that is not natively supported by Shopify. It's really easy and intuitive to use and I would absolutely recommend this app!

Store

Belbren

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 9, 2024

We have used this app for 5 years. Upgraded our website and had a problem with the conversion to the new theme. Sent email and within 30 minutes they fixed the problem.. Great Customer Service.

Using app

Over 5 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 4, 2024

Seriously best app ever and such helpful customer service and the app makes so many features possible for my app!

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 3, 2024

Highly recommend the team at Shoppad, particularly Emily who is always fast to assist with any questions and jump in and take a look. I used this app for my previous business and always had the same experience. Highly recommend.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2024

Infinite Options is GREAT! My products are highly personalized, and this app helps me easily add personalization options without any hassle. I needed help with one thing, and customer service responded promptly and had it changed for me by the end of the day. I highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

Customer service is great! They formatted something for me that got a little wonky with a template upgrade. They were fast, friendly and helpful! Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

May 30, 2024

Infinite Options was a necessity for my website as I sell personalised products. Install and set up is easy which always wins points for me. Inhave used infinite options a few times in the past and it is just amazing. I would highly recommend xx

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2024

Very quick to respond to my requests for a modification.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2024

Excellent customer service.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 22, 2024

You can achieve conditional logic and hover-text on swatches in your menu and make your product options look beautiful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Top Support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Quick reply! Added a necessary custom code to our site to make sure the app functioned properly without even having to ask them to do it! Great app! Great customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)

Using app

9 months

Total reviews

4

Average rating

5.0