All reviews

Rating Breakdown

  • 5
    90% (1,964 ratings)
  • 4
    6% (125 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,826)
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5 / 5 Share

Oct. 22, 2020

Great service! Mandy, Carolina and Sara were readily available to help almost instantaneously. 10/10 customer service and very happy with the results from the app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

The customer service on this app is amazing! they took out the guess work out of figuring out why an option set wasn't showing up on my website

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I used the app to provide options to products, the support was fantastic! Quick and understood the brief perfectly

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Their team's wonderful and speedy! I'm so happy to be using this app!!! I appreciate for their work. Thanks!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

A simple and very effective app. We found it easy to install and configure, and most technical queries are covered by the excellent support docs. Whenever we've needed support we've had fast and constructive replies. Works out of the box even if you have an AJAX cart which is not true of all apps of this type. Would recommend.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 17, 2020

I used this app to add further service options, such as personalisation options to my web site and it works a treat - had to contact support for help on an issue beyond my brief and have to say I'm impressed with the level of help and support given by Anh, which resolved the issue. I can only offer the highest praise and recommendations, 10 out of 10. Thank you.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 14, 2020

I'm using this app to create bundles for my alfajores cookies, and it's wonderful. Customer service was very quick to help me set up everything exactly as I wanted. Thank you!

Using app

15 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 13, 2020

The App used to work very well, now there's a BUG, I can't create any new product sets, and there's no live support, it has been like that for 2 days, VERY DISSAPOINTED! if you release a product make a proper QA.

Using app

6 days

Total reviews

7

Average rating

4.0

5 / 5 Share

Oct. 12, 2020

Wonderful app! I also used the $20 service to make some adjustments to my store and they were super quick with the turnaround and the service was top notch! I highly recommend this app and this company!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

Had initially downloaded it and couldn't install the liquid code to my shopify. So I uninstalled it and tried another app (Bold) but that app was confusing to me. So I reached out for assistance and the customer service was awesome. They helped fixed it in a few days. Had a very good overall experience. Superbe! It's straightforward and easy to set the options. There are a few possibilities to customise the look too. I'll definitely recommend this to anyone who offers options in their product offering.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

We've been using this app since the beginning of https://www.ChairsThatGive.com/, and it does a great job. It doesn't have all the features as Bold has, but it has been improving. The only thing that used to be missing for me were swatch images of the options/upsells next to the text, and immediate price changes on the product page when people add upsells to their product selection. But they have since added this functionality to the app. The option to make the options a hidden product has also been added, through a work-around. Anytime I had issues with the app (which was only once or twice) and reached out for help I got a reply very fast. The support for my paid theme that costs hunreds of dollars is worse, much worse. Thanks Shoppad! <3

Using app

Over 7 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 8, 2020

I don't even have words to describe the beautiful work of the Infinite Options team. They are friendly and very quick to solve any problem. Infinite thanks :)

Using app

19 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 6, 2020

Good app, pretty easy to Navigate. Just waiting for tooltip integration then its fully rounded out.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Really great app that has incredible support. Jordin S. & Matt V. helped us knock out all of our questions immediately and made it super simple for us. Really like the app & very appreciative of their work.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

These guys are ROCKSTARS, got me fixed up in no time flat. I had some coding issues that I couldnt figure out and they were able to go into the shopify theme and find the issue and fix it quickly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Five stars first and foremost because of customer service. Wow! I installed the app (which seems to be the most downloaded app on Shopify for product options) and didn't bother to read all the instructions. Ran into some technical problems and had no idea what to do. A quick live-chat with Matt at Infinite Options resulted in him fixing the issue himself within 2 minutes. Now it looks perfect!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

This app was helpful in working around the shopify 100 variants limit. The customer support was very helpful with our specific needs and always fast to reply. With a couple more features, this would be the "perfect" app, well worth the cost.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Very easy to use. Great and fast services went you struggling with the CSS!!! I recommend 100% this app:)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

I used this app for our e-commerce site and it's a great tool for adding custom fields! In addition their customer service is amazing! I reached out over chat and they were able to solve my problem within 10 minutes. WOW!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I needed the style to be tweaked using CSS and the Infinite Options team fixed it for me in less than 24 hours. Great customer service!

Using app

2 days

Total reviews

1

Average rating

5.0