All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

March 30, 2020

This is the BEST app ever! We have an Etsy shop and opened our own site a few years ago, switched everything from Pattern platform to the Shopify platform this past January and did a lot of research to find the best app to have all the variations for our products and this is hands down SOOOOOO good! Way better than Etsy as you can have as many variations as you need! Their support rocks!! I just chatted with Anh for help with the code and she was so helpful! Highly recommend!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Fantastic app, easy to use and really expands the options you can offer your customers! Really great support too.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

We have many products with extra options and this App does exactly what we need. Its really easy to install and the customer support has been excellent. Really rate this app, thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Their service is one of the best we've been experienced. Thanks so much for the help and keep the good job

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Very great tool at an affordable price covering functionality that should honestly be baked into Shopify natively. I'd highly recommend the one-time installation option since it's such a strong value for the cost (currently it's $20). Note that there are some limitations of where the fields are able to be placed on the Product Page and Cart pages but they're fairly reasonable constraints. Daniel W. helped me integrate an option that allows customers to order combination locks that are pre-set which is an option our customers have been asking for. He also helped me charge a fee for this option & made the integration seamless on the checkout/cart page. I would recommend this app and I appreciate the very helpful support team behind it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

This app was installed on my site several years ago by someone who assisted me to set up my web site. In the last couple weeks I have been in the process of updating the theme of my site. A major part of my update was not working. Shopify on the phone directed me to contact the app builder support. I did and the result was amazing. They totally fixed the issue allowing me to launch the updated theme yesterday. In addition to fixing the issue they also contacted me to see if all was well with my site and if they could help me further. I am very grateful for their help. The app works great and allows me to easily show the many various choices of my jewelry. Many thanks to app support and the Shopify people that have assisted to learn a lot and improve my site.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2020

I used this app to add embroidery options and gift wrap to our website. It was great because when I needed help they jumped in right away and amended the options. It is easy to use, offers everything you would need for monogram and embriodery etc. and the support is excellent. A++++

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

Reliable support in the support box, answered all my questions and made small layout fixes promtly, which in return made my product pages stand out even more. Great app

Using app

4 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 19, 2020

Love all of the features to Infinite Options and how they are so easy to integrate into our website. We opted to upgrade to the new conditional logic and I couldn't be happier with it so far! Even better than the app itself is their customer service. I have yet to come across a question that they don't have a quick answer for, and they (specifically Mandy and Jordin) are always willing to help out with adjusting coding to suit your needs. Wonderful app!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Need help with a new theme, radio buttons not appearing in set-up mode, needed to PREVIEW instead, Anh helped out perfectly! Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Just downloaded the app, so far super easy to use. And what is more impressive to me is how fast and helpful the team is. Mandy helped get my app running properly and even gave me some pointers to get the look I wanted.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Super fast and helpful customer service! Thank you so much they knew exactly what was needed to correct my issue! Thank you again

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

Brilliant app! The service is amazing and they are so helpful and amazing to chat to! Would highly recommend for ease of use and service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2020

I have only recently started to understand the wealth of options this app allows you to implement and it is great. Have a great support team (shout out to Anh!) who helped with some tweaks to implementing multiple options on a single product. Would highly recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

This app doesn't cause page to load slow when integrate with theme, which is AWESOME! Not to mention support team is FABULOUS! Instant respond with instant changes while approached, great job team! Definitely value for money :) Thanks Mandy a.k.a Amanda for your assistance.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2020

Very wonderful customer service and the app is tricky but y'all are easy to work with! And unbelievably fast!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

I have been using infinite options for a while and I just love the way it does what it says on the tin! It simply gives my clients the choices they would like to have their products made. The Team were gracious and quick to respond to my enquiries when I got stuck (Thanks Mandy!) I would fully recommend using this app!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2020

This app is easy to use, fills a gap in the Shopify native functionality, it's at a good price, and above all they have good customer service! I was having issues with the way the options showed up in the product page so I reached out to their team and got a very quick response with the CSS code to fix it! Hard to find good customer service like that!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

Long-time user! This is a great app for creating multiple options on products in a straightforward way. Customer service is very fast too. Small note that if you're using Safari the admin sometimes doesn't refresh properly but Chrome is fine or you can just reload the page. Never had any issues displaying or functioning live on website. Works great for my customers!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2020

Support as it should be, quick, efficient and personal! Great job. A little disappointing that customization details are not transferred to the order with the "Buy Now" option (apparently a WIP). The disappointment is due to the fact we rarely get multiple product orders due to our product type. Not a deal breaker as the trade off of saving 1 checkout step is nothing compared to the time saving and up-sell possibilities with this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0