All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

March 10, 2020

Although we are still in the trial period of the app, it works great! And customer service has been super helpful in editing the code within the same day to display how we wanted it to!!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

I used this app to create multiple variants for my product. The app is easy to use. What impress me most is the tech support by the app. They are super efficient, polite, and try to help in all ways for me to create the effect that i need. Special thanks to Anh from ShopPad! You have been a great help!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2020

We use Infinite Options to ask our customers when buying archery arrows: FREE cutting required? They can't proceed to the cart without choosing No or Yes. If they click Yes, they get a drop down menu of cut measurements to choose from, from 24 inches through to 32 inches in quarter inch increments. Our customers are using it and it works really well! At the moment in our theme the chosen option doesn't automatically show up in the cart, but it does show at checkout. I thought i'd try adding the 'show in cart' option myself but I couldn't immediately see where to edit the code in my theme. However I pay the guys hosting our site for a certain amount of Shopify development time per month that accrues, so they will do it for me. They had no problems so far with Infinite Options, so I'm sure it will work just fine. We also use this app to bundle products. When customers are looking at an arrow, they are asked if they also need arrow points for added $, and can select from the arrow point size options we have available. Every little thing that stops the customer from worrying, and answers their questions in the product listing, is a big help getting them to actually BUY! Since we've done these things, our conversion rate has improved. Thanks, ShopPad!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2020

Very Useful App and Great Customer Service When I Needed Help. I contacted support for an issue with coding i was having to where my quantity picker was overlapping my options buttons and Mandy, Annette and Ahn took care of that issue for me very quickly and got it working again! Would Definitely Recommend This App!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

Great app, easy to use and support is amazing. Definitely recommend to anyone looking for adding additional functionality to their site

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

I am not super tech savvy so when I ran across some issues I could not figure out I was able to reach out to their service team and receive an immediate solution.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

This app works like a charm. I wanted to get few options available at product page for customers to select. I asked my theme developer they said to hire shopify expert which charges a bomb and its a coding which i cannot understand and for future changes, had to pay again. i stumbled upon this app and it works as i wanted. From Support Mr. Mandy resolved my issues way too quickly and i was good to go within few minutes. Thank you for this wonderful app

Store

Mayeeka

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

Great app. Because I am not that experienced with coding, I contacted the customer service a lot. Quick response, always helpful. Really recommend Infinite Options!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

This app is very well designed, simple to use and very affordable. The customer service support is excellent every time. They reply within a short amount of time and really take the time to explain things in detail, especially a Rep named Abby. Highly recommend this app for customizing products, it's the best one out there!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

Great app and amazing service! Thank you in particular to Anh who was wonderful to work with and responded insanely quickly to my questions!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

I used this app to add an additional variant to my theme. Not only was it easy to use but exactly what I needed. I also needed some additional help and they were very helpful and simply amazing!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

nedded some help at CSS at my shopify theme design and app , and got good help from Jordin :) Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

For a free app, it’s had a ton of helpful functionality that is easy to understand and the support team is very punctual and helpful. Great experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

This app is amazing for having custom options, and their support team (specifically Mary) is an amazing helper whenever I have something I need fixed within the app :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Der Support ist sehr schnell und hilfsbereit und löst jedes Problem im Handumdrehen! Immer wieder gute Erfahrungen genossen! Vielen Dank :-)

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

The app is great, but what makes it even better is the SERVICE! Quick responses with help and amazing team. Matt has been wonderful and even when he was out of the office, Mandy stepped in to help. So, so very happy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

The app is pretty easy to use and the support chat is lighting fast! They responded right away and was able to help fix my issue. I do wish they would add the functionality where you can adjust the quantity of the product option on the product page itself, but it's not a big deal since the customer can adjust it on the cart.

Store

CSLED

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I have been using Infinite Options for every one of my products and it is very easy to use. If I have a question or an issue, they are quick to reply and respond to remedy the issue. My latest issue was immediately fixed by Mandy, who not only took care of the problem, but noticed the app wasn't loading fast enough, so she took it upon herself to fix it. Wonderful customer service and a great app, if you need more variations to your listings.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 26, 2020

We have used this app for some time now and it is so easy and straightforward and does exactly what it says it will do. It integrates with our site well and gives us easy options for our customers to personalise the products we sell. I have contacted customer support on a few ocassions to ask some specific questions and they are always quick to respond. Highly recommended to all. Great peice of kit.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

It is an easy to use app which does exactly what it says and it is highly and undoubtedly recommended.

Using app

Over 4 years

Total reviews

2

Average rating

5.0