All reviews

Rating Breakdown

  • 5
    90% (2,061 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,830)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2020

What a great support team! So grateful for their fast turnaround on tickets, whenever we need help with an install or a glitch. Would love to see them offer a bit more depth of customization like Advanced Product Options does, so we could consolidate with one app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2020

great app for adding options to your products! it has been a real game-changer for my webshop! recommended!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2020

I don't know what we'd do without this app. Abby in their customer service team also helped us with fine tuning how the options look on our site. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Customer service was fantastic! Fast and friendly and went beyond what I expected! I would recommend using this app and if you have any issues they will help resolve them!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 12, 2020

Great app, very easy to use. And the support staff is so efficient and nice. Highly recommend this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

I used this app to add options that my customers can select. It is very user friendly and the support from the team is brilliant. Thanks for a great app!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

I am updating our website and decided to use Infinite Options instead of another product option app. The developers have really helped me today getting it setup and it is terrific! Very easy to use and clean layouts.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

WONDERFUL! They have the best customer service of any app on the market, so helpful and easy to use!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Fantastic support!! Would highly recommend this company to anyone. I sent an issue with an app and within 24 hours we had it resolved and everything was working great.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2020

Create customisation options for my product page. Support very responsible and helpful! High recommended

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

This app is very useful and great. We were able to achieve what we wanted to do. Also, their support team is very grateful for the quick response when I am in trouble.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

I was not sure how to add the datepicker function with the app, but Matt helped me out by installing the code onto my site for me. All I had to do then was apply the functionality to my selected products. I wish every company I dealt with were as efficient as these guys. Many thanks again.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2020

Had an issue with the spacing between my CTAs Abby fixed it in like 5 seconds. Awesome job and love how she communicates. :D

Store

Canvasy

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I use Infinite Options to help capture extra data on certain listings. I had looked at a few other options and found this app to be the best. It is extremely helpful for our custom product listings. Before using Infinite Options, I'd need to contact the customer to get the customization details. That could sometimes add days or weeks to the process. Now I can create multiple required fields (text box, drop down with a fixed list of color choices, and a text area) on the listing. The customer is prompted if the fields aren't filled out when they add the item to the cart. It's really streamlined my custom orders! And the rules for the fields make it so I only need to set them up once, and they are automatically added to new custom listings based on tags! Nice! Set up was very painless - one line of code to add - and they had a guide specific to my theme (Debut) so I was very confident I was doing it right. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

This app was really straightforward to use for someone who doesn't know any code, I just followed the simple instructions on the video. The customer service is amazing, I spoke to Matt and Alan and they both got back to me really quickly and answered the questions I had. Matt did some coding for me to adjust the settings for my options. Really great service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I used this app to add personalisation to my store. The expert install service is highly recommended

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 27, 2020

Great customer service. Jordin was extremely helpful and managed to make the application work even for our non-standard website.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2020

i really like the app, it makes choosing options a breeze for my customers. Problems are dealt with fast and with no fuss. Just what i needed. Thank you guys, great app with great support.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2020

We were pleased with the very prompt service in response to our requests. We recommend this vendor.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2020

Extraordinary customer support. Developer went above and beyond to assist with quick installation. We installed for a very specific need (enabling custom gift messages on individual greeting cards), but have found uses for this app through our product catalog. If you think your products would benefit from non-inventory based options, then I would recommend this app.

Using app

About 1 month

Total reviews

4

Average rating

5.0